Reviews for West Cleveland #3820

I purchased more items than I needed yesterday, no problem returning items I didn't need. Very helpful staff associate. Thanks Home Depot... I'll be back!

It all good.

We've been on a 4 week hunt for a lawn mower since the pandemic. Our first online order was back ordered and we had to call and get that cancelled. Then we placed a curbside order, since we did not want to go into the store. There were a few issues with our online order that couldn't be filled but Cashier Andrew was so helpful and went above and beyond to get us out the door with a lawn mower in hand. As we waited for a refund/exchange we noticed the cashiers and team really working extremely hard and doing so much for the customers. I was impressed with the precautions they were taking to keep customers safe. It's a scary time, but I was very impressed with every employees customer service and attitude. Bravo to all of you!

This Homedepot is the best it always has what I need when it comes to renting or needing supplies to complete my projects. The employees work hard and follow policy set in place to insure my business experience is the best it can be. Thank you

Location, Location and Location. The store has everything I need without having to other anything.

Sheila ( the cashier) was rude and honestly somewhat disrespectful...not stopping in this store again,will shop at the Steelyard location.

Cashier arrogant, rude, incompetent.

For fast efficient friendly service with all your home remodeling needs and expierenced salesperson in every department so before you begin your job if you have any questions they will do there best to make sure you have all the tools and supplies nesasary to complete your project

Associates are very knowledgeable and helpful.

These people are definitely a great team and all work together. I do love shopping here and appreciate the great service they offer.

Very good store

I don't like the way the cashier counters are set up. I feel there is a better flow when the cashier is across from the customer. And better use of counter space.

Not only is the store convenient for me. It's also very clean and organized. But sometimes it's not about the store, but, the employees that work there. Everytime I go to this store I have many questions, haha! And every time there is an employee literally going out of their way to help me. And they are kind. And that is so important. Highly recommend. My one and only Home Depot.

It is nearly impossible to get help in this store. Many employees are rude. This store does not always have items in stock even when the online website says it does.

Store is very neat, easy to find items but more experienced needed to answer customer questions about products.

This is a high volume store serving a low class demographic. They stock more items than most stores. Do not special order here, it will be damaged. Be prepared to prove your purchase as you exit the store. Get a cart from the parking lot, all the ones in the store will be loaded for online orders

Dean and Eric came to my house to fix a snow blower that delivered and was not assembled correctly at the store. They were professional, personal and a positive reflection on Home Depot. Actually they will long be remembered for the great service. Thank you.

at this Home Depot, associates AND MGMT. went above and beyond to find one particular product i had been looking for,... and FOUND IT...thankyou again !!...

We always find exactly what we need and the associates are friendly and cheerful and willing to help you if you need assistance. Just a great store!

The store is in the process of an upgrade and so far it looks and feels great! The employees seem to be excited and looking forward to a new and bright place to work. I certainly like what has been done thus far.

This Home Depot is my go to store for all my needs.

Best thing about Home Depot is fast service everything is always in stock. Get what we need when we need it thank you for the wonderful service.

Great Employees. Great service. Lot's of smiles. Lot's of products to choose from and Good prices. Very clean store also, Everything in order. That's my favorite home depot. I travel a long way to get there. And I will continue to do so!

Very Knowledgeable and friendly staff.

THIS STORE IS CLOSE TO HOME AND THEY ALWAYS HAVE THE PROPANE IN STOCK FOR FAMILY COOKOUTS. THEY ARE OPEN LONG HOURS FOR THE CUSTOMERS ALSO.

I go there for all my home projects

it is near my home,it has everything I need and I love it, I get all my cleaning supplies there, and plants and other things.i will be back to shop again. for more things, thank you.

This store is close to home so I do all of my home improvement shopping there. The staff has always been friendly and helpful and are willing to assist without asking. I also have products shipped to this store that are not available in store. It always goes very smooth and hassle free. The cashiers are very good at what they do and will help you leave with a smile. Parking is never a problem, and the lot is always clean.

FRIENDLY FAST KNOWLEDGEABLE

GREAT PRICES AND ITEMS IN STOCK WITH EVERYTHING FOR THE HOME AND CLEANING PRODUCTS ALSO.