#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)327-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1920 Wentzville Pkwy
Wentzville, MO 63385
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Customer Store Reviews

  • 4.7 out of 429 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (429)
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Showing 1-30 of 429 reviews
The store was clean but the employees are not overly friendly. There is no sense from them that ...
The store was clean but the employees are not overly friendly. There is no sense from them that they want to help shoppers etc. They all seemed rather blah. Considering they are pricier than a competitor I would expect the service to be better
by
  • Verified Purchase
I live a distance away and find Home Depot to consistently have better deals than other construct...
I live a distance away and find Home Depot to consistently have better deals than other construction/home supplies, stores close by. The people seem friendlier too. I often need help with my projects and I can always find someone.
by
  • Verified Purchase
  • Recommended
THIS STORE IS FUN TO SHOP AT. THE STAFF IS VERY HELPFUL AND DOES IT IN A CARING WAY. THEY GO OUT ...
THIS STORE IS FUN TO SHOP AT. THE STAFF IS VERY HELPFUL AND DOES IT IN A CARING WAY. THEY GO OUT OF THERE WAY TO BE SURE YOU FIND WHAT YOU ARE LOOKING FOR. THEY HAVE EVERYTHING YOU NEED. GO CHECK IT OUT
by
  • Verified Purchase
  • Recommended
Store located close to my home, nice and clean, employees very helpful especially in the garden a...
Store located close to my home, nice and clean, employees very helpful especially in the garden area I love the holiday decorations available. Good place to shop and I can always find what I am looking for.
by
  • Verified Purchase
  • Recommended
Bob, Josh, and Kyle went above and beyond helping us with a big lightning order before we made th...
Bob, Josh, and Kyle went above and beyond helping us with a big lightning order before we made the trip to the Wentsville location. The store was clean and everyone was so nice!
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  • Verified Purchase
  • Recommended
I was highly impressed with the cleanliness, supply on hand, the employees and their customer ser...
I was highly impressed with the cleanliness, supply on hand, the employees and their customer service attitude.
by
  • Verified Purchase
i love your store.....thank you guys for being you
i love your store.....thank you guys for being you
by
  • Verified Purchase
  • Recommended
Store looked great and check out was quick. Employee Octavio was especially helpful. If he's not...
Store looked great and check out was quick. Employee Octavio was especially helpful. If he's not in management he should be. He has the enthusiasm, knowledge of the store and personality to do well in management! (I caught his name when he assisted me but have no idea of his role within Home Depot).
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  • Verified Purchase
  • Recommended
Very clean & organized. The employees are very knowledgeable in their areas!
Very clean & organized. The employees are very knowledgeable in their areas!
by
  • Verified Purchase
  • Recommended
GOOD LOCATION AND HELPFUL PAINT GUY.
GOOD LOCATION AND HELPFUL PAINT GUY.
by
  • Verified Purchase
  • Recommended
I like to shop at Home Depot now that they have a bigger staff, more of them that walk the floor ...
I like to shop at Home Depot now that they have a bigger staff, more of them that walk the floor to help customers if they should have a question or cant find something.
by
  • Verified Purchase
  • Recommended
Always friendly, knowledgeable and eager help. Wide variety of products at good prices.
Always friendly, knowledgeable and eager help. Wide variety of products at good prices.
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER SERVICE!!! I found the item through the app in the store but it was too high f...
EXCELLENT CUSTOMER SERVICE!!! I found the item through the app in the store but it was too high for my reach. An employee approached us without asking, he was very aware of our safety and his. He took proper measures to get the item and he even got us a shopping cart to carry it to the cashier. HAPPY CUSTOMERS!!!
by
  • Verified Purchase
  • Recommended
Found the product easily and store employee was right there to help. The store was very clean and...
Found the product easily and store employee was right there to help. The store was very clean and displays were were impressive. Employees appeared to be happy with their jobs. Only home improvement store I will use in the future.
by
  • Verified Purchase
  • Recommended
Associates are always helpful and knowledgeable about their product and if they don't know the ...
Associates are always helpful and knowledgeable about their product and if they don't know the answer to a specific question they take the time to ask someone else and to find out. very friendly and a fun store to go to ! my favorite
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  • Verified Purchase
  • Recommended
I enjoyed my visit.
I enjoyed my visit.
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  • Verified Purchase
  • Recommended
The store is always spotless and has clear isles. I've always had a good experience every time I ...
The store is always spotless and has clear isles. I've always had a good experience every time I shop there and employees are always helpful.
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  • Verified Purchase
  • Recommended
The store was clean and easy to shop, however, I was denied my military discount (and on Memorial...
The store was clean and easy to shop, however, I was denied my military discount (and on Memorial Day weekend no less) because the product I bought wasn't eligible. It was neither on sale nor a special or temporary item. It was a leaf blower! The associate told me I could come back next week and try returning the item and rebuying it to see if the discount would then go through. Yep, I have all kinds of time to do that! I will shop elsewhere in the future...
by
    I have generally found the employees of this store to be friendly, helpful, and knowledgeable.
    I have generally found the employees of this store to be friendly, helpful, and knowledgeable.
    by
    • Verified Purchase
    • Recommended
    I don’t even go anywhere else for home improvement products. Better service,quality,price. I even...
    I don’t even go anywhere else for home improvement products. Better service,quality,price. I even buy my tomato plants there!
    by
    • Verified Purchase
    • Recommended
    I recently moved from O'Fallon Mo. close to the Mexico Rd. store. I drove out of my way to shop a...
    I recently moved from O'Fallon Mo. close to the Mexico Rd. store. I drove out of my way to shop at the Cottelville store on Mid Rivers Mall Dr. The store was cleaner and the employees were more friendly and just a better overall experience! When I moved to Wentzville I would drive 20 minutes out of my way to go to MY HOME DEPOT in Cottelville and the Wentzville store was only 5 min. from my house. My wife and I needed paint for our new home and my wife didn't want to make the drive to Cottelville so we went to the Wentzville store, to my surprise this store was even better than Cottelville. Jasmine in the paint dept. helped us and she alone won me over! After that experience I continued to shop at the Wentzville HOME DEPOT and this store has now become "MY" HOME DEPOT!
    by
    • Verified Purchase
    • Recommended
    The employee at the appliance desk was friendly and knowledgeable. She went out of her way to hel...
    The employee at the appliance desk was friendly and knowledgeable. She went out of her way to help us. In fact, she stayed an hour late to make sure that our order was submitted and that we did not have any additional questions before we left the store. We had come in a few different times, trying to decide if we were going to buy new appliances and which ones. The same employee assisted us each time. In fact, she remembered my first name. To me, that is important. It showed my husband and I that she was not only paying attention, but that she cared about us, and our needs. We can't say enough about this store experience.
    by
      • Recommended
      Had a great experience buying cabinets with Peggy W. She made sure we had everything we needed be...
      Had a great experience buying cabinets with Peggy W. She made sure we had everything we needed before we left the store. Went back a few weeks later and bought appliances, and the same person helped us out, and were in and out quickly!
      by
      • Verified Purchase
      • Recommended
      Amazing management and staff. Clean store and super helpful employees.
      Amazing management and staff. Clean store and super helpful employees.
      by
      • Verified Purchase
      • Recommended
      I was there to replace a washer and dryer. Purchase was made and it will be 3-6-19 before my new ...
      I was there to replace a washer and dryer. Purchase was made and it will be 3-6-19 before my new Maytag washer and dryer is delivered. The sales lady Karen was very professional and reminded me that I should be able to trust in the Maytag brand since the set I was there to replace was 11 yrs. old and washed a load of clothes every single day (if not 2) for eleven years. She comforted me in knowing the $2,000.00 (plus) I was making at their store today was well invested.
      by
      • Verified Purchase
      • Recommended
      store employee was friendly. I just wish I could of seen a floor model of my dishwasher , I wante...
      store employee was friendly. I just wish I could of seen a floor model of my dishwasher , I wanted before purchasing.
      by
      • Verified Purchase
      • Recommended
      This is great store! The staff is helpful but never a nusiance. The store has a great selection...
      This is great store! The staff is helpful but never a nusiance. The store has a great selection, but will also help customers find items at other depot stores or homedepot.com. It's my go to home store!
      by
      • Verified Purchase
      • Recommended
      Special thanks to Karen Knott, Appliance Specialist. She went out of her way to find the sink we...
      Special thanks to Karen Knott, Appliance Specialist. She went out of her way to find the sink we wanted to purchase. It was in the store, but hidden on a top shelf in the back. She then assisted us with finding the faucet and garbage disposal we were looking for. When I tried to install the sink in our Silestone counter top, the opening was too small. I called Karen for help, and see was able to find and recommend some folks for me to call. She even called us the next day to make sure we were taken care of. Excellent example of customer service!
      by
      • Verified Purchase
      • Recommended
      Karen worked really well with us on get our cabinets configured correctly for what we needed.
      Karen worked really well with us on get our cabinets configured correctly for what we needed.
      by
      • Verified Purchase
      • Recommended
      Store is always very clean and employees always helpful every time i shop there
      Store is always very clean and employees always helpful every time i shop there
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 429 reviews

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