#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)327-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1920 Wentzville Pkwy
Wentzville, MO 63385
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 429 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (429)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 429 reviews
Above and beyond service
Since moving to Lake St. Louis from Las Vegas, we live very close to shopping on Ronald Reagan Drive, so we have been going there. The Home Depo competitor was getting our business furnishing our new villa. They were unable to provide the item I needed, so we drove to your #3025 store and were totally satisfied
by
    • Recommended
    Great service
    I found the staff to be friendly and very helpful!!
    by
      • Recommended
      Very helpful employee
      I went in to buy my husband a power tool and was completely lost. I wonderful lady helped me get everything I needed!
      by
        • Recommended
        Katie and Chuck were amazing!!
        While visiting the Wentzville location Chuck greeted my daughter and I shortly after arriving and assisted us from plumbing to cabinetry, to making sure we were taken care of through the checkout process. At check out Katie assisted Chuck with helping to make sure our cabinet order was correct and ready for pick up the following day! Katie was friendly and very helpful!
        by
          • Recommended
          Impatient cashiers.
          Am not given enough time to confirm email during the check out process. Either the cashier is bypassing the screen or the alotted time is insuffient. If you wanted an electronic receipt, you have to take your purchase to customer service, return it, repurchase it while telling that cashier to please give you proper time to confirm and/or change your email address.
          by
            1 found this review helpful
            No people to run registers. Forced to use self checkout
            Hire people to ring people out. Stop making people worn to buy your crap!
            by
              1 found this review helpful
              Great team and customer service!
              I was there today (12/15) and had a wonderful experience staff was friendly and accommodating and helped me to find everything I need. I live 1 1/2 hours a way and they made sure I didn’t have to make multiple trips!
              by
                • Recommended
                Great Shopping Experience!
                Went into the Wentzville Home Depot just to look at appliances for a cabin we are building, and with the help of the appliance specialist, found exactly what we were looking for. No high pressure sales, just genuine good advice and help on what we were needing!
                by
                  • Recommended
                  Washer
                  Very helpful, very knowledgeable
                  by
                    • Recommended
                    Great store experience
                    I had a great experience at this store , very knowledgeable about the products
                    by
                      • Recommended
                      Excellent service
                      Everyone is very kind and knowledgeable about their department's. The store is clean. And shelves well stocked. I would recommend anyone to visit this location.
                      by
                        Paint Department Expert
                        Greg, in the paint department, went above and beyond to help me with a project that someone at a specialty paint store told me wouldn't be possible. Greg was kind, helpful, & knowledgeable even though he was busy helping several different customers. His guidance is much appreciated and is an asset to this store!
                        by
                          • Recommended
                          6 found this review helpful
                          Help when needed most
                          I was struggling to get my bags of mulch in my truck. Joshua came over to help me and by doing that, saved me from having back problems resurface that day. Also, the gentleman in the home and garden area answered questions for me without hesitation. They are so nice at that store in Wentzville, Missouri
                          by
                            • Recommended
                            Customer service
                            I have been shopping at this Home Depot location for 6 yrs. I purchased all of the materials needed to build a workshop at my residence. I provided a bill of materials to several local suppliers to bid on competitively. I had 4 locations that I approached. One location never took the time to bid on my project while the other three did. Home Depot worked with me on the order and won the bid. Not based on lowest price for all items instead based on response to my needs. I’ve been shopping here every since that experience 6 yrs ago. Store contractor service desk really takes there customers needs seriously. It is very much appreciated.
                            by
                              • Recommended
                              Racial profiling possibly in effect
                              I was rudely stopped as I was exiting the store and accused of attempting to remove from the store items which I had not paid for, although I had a receipt in my hand which clearly showed that the items were paid for. The person who accosted and accused me was not interested in looking at the receipt yet kept saying that I had not paid for the items.
                              by
                                Great store!
                                We’re in the Wentzville store every week and enjoy the experience. The proximity to our home is great, the employees are friendly and helpful. Appreciate that!
                                by
                                  • Recommended
                                  Such enjoyable shopping experience
                                  Having to drive over 40 minutes to The Home Depot is not enjoyable. But the experience there between having everything you need and experienced employees make it worth the trip so you don't have to make 2 trips.
                                  by
                                    • Recommended
                                    Wonderful Help
                                    My husband, one year old son, and myself went to buy a Christmas tree this afternoon. Tim greeted us and made sure to help with everything we needed. He brought the tree to our car and made sure it was even tied down properly. He was extremely friendly and helpful! It was a wonderful experience.
                                    by
                                      • Recommended
                                      Extremely knowledgeable staff
                                      I recently needed to purchase a full house of large appliances and was hesitant to begin this process due to the hefty expense and my lack of knowledge of new merchandise. Gary, at the Wentzville Home Depot, took the time to work with me and made this a wonderful experience. I left with a purchase I feel was a great price and quality.
                                      by
                                        • Recommended
                                        Products and Service
                                        top notch place that provides all the products and service from all the employees and management
                                        by
                                          • Recommended
                                          Military Discount Hurdles
                                          Sad sad day when one has to register for a military discount, then download an app and then have that app active to present a QR code at checkout. I will present all of my business to other stores. I guess an in person presentation of one's retired ID card is not worth anything to Home Depot. Like someone's business. Sad indeed.
                                          by
                                            100% self checkout
                                            We were stunned that Home Depot had no full service registers open today. 100% self check out only. This will stop us from shopping here. This lack of customer service will drive customers back to the mom and pop hardware shops, which is probably for the best anyway.
                                            by
                                              Great People
                                              I wrote the review in the survey
                                              by
                                                • Recommended
                                                Hardware Friday Shopping
                                                I was in a real hurry and ran into the store. An associate asked me if they could help me locate anything, I said yes and said drill bits. She pointed to the aisle and went off to find the drills and cutting blades.
                                                by
                                                  • Recommended
                                                  Super Helpful staff. We will be back.
                                                  We bought a fan/light to replace our light in the office. The fan was easy to install because there were no electrical changes needed! It works great! Installed it that evening. Today nwe went back with more needs and the Staff were all so so helpful.
                                                  by
                                                    • Recommended
                                                    Amazing Customer Service!!
                                                    Kudos to the guys that helped us load the riding lawnmower we bought - in the rain!! Awesome guys!!
                                                    by
                                                      • Recommended
                                                      Home Depot Staff
                                                      Surprisingly the Check Out Staff was knowledgeable of the goods we were purchasing. Kudo's to Brittany at the Wentzville, Mo. location.
                                                      by
                                                        Helpful people here!
                                                        Go visit Chuck at this store. He's helpful and a very nice man!
                                                        by
                                                          • Recommended
                                                          Great Place to shop for all items for a home
                                                          This is a purchase for my son who has had a new house built and needed a lawn mower. the purchasing experience was preceded by a knowledgeable salesperson who answered all questions as well as information that resulted in the sell
                                                          by
                                                            • Recommended
                                                            Veteran's Discounts
                                                            The online information you request on-line for the discount has too much private info to be disclosed!!!
                                                            by
                                                              Showing 1-30 of 429 reviews

                                                              Nearby Stores

                                                              1525 Hwy K

                                                              O'fallon, MO 63366

                                                              9.50 mi

                                                              Pro Service Desk

                                                              (636)980-8404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              6190 Mid Rivers Mall Dr

                                                              Saint Peters, MO 63304

                                                              13.95 mi

                                                              Pro Service Desk

                                                              (636)922-7404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              3891 Mexico Rd

                                                              Saint Charles, MO 63303

                                                              16.83 mi

                                                              Pro Service Desk

                                                              (636)936-3500

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm