#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)346-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
474 Route 211 East
Middletown, NY 10940
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Customer Store Reviews

  • 4.7 out of 431 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
The store has great products, clean store and great employees. I shop here at the Middletown loca...
The store has great products, clean store and great employees. I shop here at the Middletown location. Always have.
by
  • Verified Purchase
  • Recommended
This store seemed to me very well run and a nice place to shop.
This store seemed to me very well run and a nice place to shop.
by
  • Verified Purchase
  • Recommended
Helpful, knowledgeable employees.
Helpful, knowledgeable employees.
by
  • Verified Purchase
  • Recommended
Cashier Christina was awesome, efficient, friendly and knowledgeable.
Cashier Christina was awesome, efficient, friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
I found the product, but the appliance specialist ( what's on his business card, not what I would...
I found the product, but the appliance specialist ( what's on his business card, not what I would call him) was slow and somewhat rude. If you go to buy appliances, stay away from Michael Clarizio
by
  • Verified Purchase
Worker are kind and courteous and helpful
Worker are kind and courteous and helpful
by
  • Verified Purchase
  • Recommended
IAN in flooring was very knowledgeable and able to answer so many questions on vinyl and wood pro...
IAN in flooring was very knowledgeable and able to answer so many questions on vinyl and wood products! He was able to quickly schedule us for measuring too! Hats off to IAN! Look him up when you are looking for flooring.
by
  • Verified Purchase
  • Recommended
The people at the customer service desk DID NOT care that a line formed out the door for returns,...
The people at the customer service desk DID NOT care that a line formed out the door for returns, and would not even look over to acknowledge the return line. I waited 30 minutes (with just one person in front of me) to even be helped. Not even an apology for the long, extended wait.
by
  • Verified Purchase
Very clean store and helpful staff who answered all questions I had about the items I bought and ...
Very clean store and helpful staff who answered all questions I had about the items I bought and as a veteran. the discounts available. great service and good and friendly staff . I will recommend this store to all my friends. Thanks !!!
by
  • Verified Purchase
  • Recommended
If every store operated like Home Depot everything would be right with the world. I shop here as ...
If every store operated like Home Depot everything would be right with the world. I shop here as often as I can. If there is an item I am looking for and Home Depot has it I will buy it there over another store.
by
  • Verified Purchase
  • Recommended
Just a clean store and friendly staff who will help you with any questions you my have. had no pr...
Just a clean store and friendly staff who will help you with any questions you my have. had no problems finding the items I brought. with the help from the staff. I will be recommending this store to all my friends in the future.
by
  • Verified Purchase
  • Recommended
Store is clean and employees are friendly! Tracey the cashier is awesome and has the best custome...
Store is clean and employees are friendly! Tracey the cashier is awesome and has the best customer service! :)
by
  • Verified Purchase
  • Recommended
besides the store assoc. that was excellent , to many are "chatting" with other assoc.'s up in th...
besides the store assoc. that was excellent , to many are "chatting" with other assoc.'s up in the front area . Needs more knowledgeable assoc. in the isle's.
by
  • Verified Purchase
  • Recommended
Store is stocked. Employees are pleasant and helpful.
Store is stocked. Employees are pleasant and helpful.
by
  • Verified Purchase
  • Recommended
This store is very good and mostly has what I personally am looking for (which is not a lot) I pe...
This store is very good and mostly has what I personally am looking for (which is not a lot) I personally feel that if one can not make it back to the store after the purchase, there should be someone designated to answer your calls and guide you accordingly. One should not have to wait 1 hour and a half for someone to answer to simply tell you, I will connect you. The workers I experienced were excellent but the availability was not.
by
  • Verified Purchase
  • Recommended
Very helpful and caring personel. Clean Store.
Very helpful and caring personel. Clean Store.
by
  • Verified Purchase
  • Recommended
The best Home Depot in all of Orange County! The staff and the store managers are the BEST!
The best Home Depot in all of Orange County! The staff and the store managers are the BEST!
by
  • Verified Purchase
  • Recommended
Nice store. Easy to find products. Friendly staff.
Nice store. Easy to find products. Friendly staff.
by
  • Verified Purchase
  • Recommended
Great place to shop. Knowledgeable assistance is always readily available. Store is always stocke...
Great place to shop. Knowledgeable assistance is always readily available. Store is always stocked with a wide variety of items and reasonably priced.
by
  • Verified Purchase
  • Recommended
Great employees, Very knowledgeable and friendly.
Great employees, Very knowledgeable and friendly.
by
  • Verified Purchase
  • Recommended
I would like to thank Tracey for her help at the self checkout line. She was friendly face to see...
I would like to thank Tracey for her help at the self checkout line. She was friendly face to see as we were finishing our shopping that day.
by
  • Verified Purchase
  • Recommended
great store Billy in plumbing was great
great store Billy in plumbing was great
by
  • Verified Purchase
  • Recommended
The best store of all store to visit! Great cunstomer service and all associates truly know there...
The best store of all store to visit! Great cunstomer service and all associates truly know there departments.
by
  • Verified Purchase
  • Recommended
I live in New Jersey and work in Middletown, New York. The Home Depot in Jersey is less than 5 m...
I live in New Jersey and work in Middletown, New York. The Home Depot in Jersey is less than 5 minutes from my house, but I prefer to go to the Middletown store. Better service all around! Everyone is helpful.
by
  • Verified Purchase
  • Recommended
i always go here first. everyone is very friendly and knowledgeable,and able to help.
i always go here first. everyone is very friendly and knowledgeable,and able to help.
by
  • Verified Purchase
  • Recommended
Very professional staff, enjoy going to that store.
Very professional staff, enjoy going to that store.
by
  • Verified Purchase
  • Recommended
Everything was great except for one employee named Roman C. He was very unfriendly but the next g...
Everything was great except for one employee named Roman C. He was very unfriendly but the next guy was very nice
by
  • Verified Purchase
  • Recommended
Always a place to find whatever you need. Great variety of products.
Always a place to find whatever you need. Great variety of products.
by
  • Verified Purchase
  • Recommended
I was greeted by cashiers in front, Vinny in hardware helped me out with my purchases. I was als...
I was greeted by cashiers in front, Vinny in hardware helped me out with my purchases. I was also helped locating a faucet by Dean from the millwork desk, he located a ladder and pulled down the faucet I needed to complete a job.
by
  • Verified Purchase
  • Recommended
Staff and checking out were friendly. My local HD store.
Staff and checking out were friendly. My local HD store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 431 reviews

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