#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(845)346-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
474 Route 211 East
Middletown, NY 10940
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Customer Store Reviews

  • 4.7 out of 431 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
Good for outdoor use
Simplest to install and configure
by
    • Recommended
    Lumber Cashier always super friendly and helpful
    Christina is always smiling when I see her at the cashier. I don’t know many by names but she stands out to me. Doesn't matter how long her line is or isn't, she seems very happy working and talking with customers
    by
      • Recommended
      The best
      Catrina is awesome!!!!!
      by
        • Recommended
        Present Manager
        The store manager is very present in this location and very knowledgeable and helpful
        by
          • Recommended
          Middletown HD is horrible
          I tried to buy a mower. Got the HD run around. Asked to speak with a manager and was told "we don't have one". No wonder the store is a wreck, many out of stock items and associates that could care less what you do or where you shop.
          by
            Employees
            I’ve never been so happy dealing with the store actually having employees that are knowledgeable. Kudos Home Depot doing a fine job in Middletown NY.
            by
              • Recommended
              Wallkill Employees
              Employees at this store have always gone above & beyond to help me out with every project I have done. They’re extremely accommodating no matter how crazy my requests are with design, purchase or returns. I highly recommend this place for all your home improvement needs.
              by
                • Recommended
                These Folks Are the Best
                I have never left #1242 Middletown with a good feeling regarding my purchase and my experience. Always a smile, friendly greeting, and kind word. I like that!
                by
                  service
                  Whenever I shop at Middletown, NY Home Depot I am not disappointed : ) I actually like going there to shop because they have almost everything I need and they are very helpful if I can't find something.
                  by
                    • Recommended
                    Great experience
                    Unfortunately had to purchase a new refrigerator. Went in later in the evening and still towards the end of a busy work day received exceptional service. We were able to buy and set up delivery with Tanya.
                    by
                      • Recommended
                      Great Staff
                      The staff was very friendly, helpful, and professional during the the spent with me.
                      by
                        • Recommended
                        Great store
                        They are so helpful there
                        by
                          • Recommended
                          Great customer service
                          When I went with the family to buy supplies for bathroom pipes for plumbing and fixtures. We had a young lady who was an expert in this area. She was so knowledgeable I asked as another female has she been doing this work for years. She stated the training is amazing and Home Depot taught her. Good Jon home depot. You have a outstanding training program.
                          by
                            • Recommended
                            Propane Grill
                            I stopped in this location to purchase a new propane grill. The sales staff was knowledgeable and super friendly. Nick and Eddie were amazing and they helped me choose the write grill for my backyard patio!!!
                            by
                              • Recommended
                              Great customer service
                              Christina the cashier was very friendly and helpful upon check out. We appreciated her warm greeting and smile.
                              by
                                • Recommended
                                Customer Service At It's Best
                                I stopped in to purchase a battery operated lawn mower. I was directed to lawn and garden and told to speak with Steve. Steve was able to confirm what I had read online about the different types and then helped me pick out the model. He went and grabbed a cart for me and loaded up the box that was least damaged. He then walked with me pushing the cart over to the pressure washers and helped me select one of those. On our way to the hoses and extension cords, he helped a customer get a bottle down from a high shelf. He stood with me through checkout and then helped me load it all in my car! Customer service at it's best! Please please please give this man a raise and have other employees take note...he made my day! Also......the mower is awesome!
                                by
                                  • Recommended
                                  Helpful and courteous staff
                                  I came to the store looking for various items and was greeted by a store associative who helped me find the item and suggested another product as well for my project that was needed.
                                  by
                                    • Recommended
                                    Greatful!
                                    I can say that I’m happy that Wallkill has such a great store. Every time I go in there they have what I want. We’ve used this location for our home improvements like the entire bathrooms, entire kitchen, all interior and exterior doors. Preparing to upgrade the flooring this year. Just keep up the great work
                                    by
                                      • Recommended
                                      Need a kitchen consultant?
                                      Barbara Nielsen is the consultant to go to for your renovation needs. She made it easy. She's knowledgeable, answers all of your questions, because she actually knows the answers and is a pleasure to speak to. She made heads or tails out of my drawings and measurements (I write with my feet), I'm sure she can do the same for you!
                                      by
                                        • Recommended
                                        Refrigerator purchase...
                                        I recently purchased a refrigerator from Home Depot Store #1242 Middletown. I had a great experience!
                                        by
                                          • Recommended
                                          Backsplash Tile Supplies Were Great
                                          We have been searching in stores and online for a backsplash to match our new countertop and the selection and quantity were impressive at HD in Wallkill, NY.
                                          by
                                            • Recommended
                                            Super prices!
                                            We surprised to see the items what we needed for our new house
                                            by
                                              • Recommended
                                              Susan Brechner-Nocera (The Millwork Specialist Employee)
                                              I’m very very satisfied with her like I appreciate her explaining us things because of theses things are new for me and she literally explained it perfect and I love it! Amazing work and if I was the boss I would’ve promoted her for the whole year because we need more people like her. She’s wonderful and I will definitely come back with her if I need things related to what she works and I will most definitely recommend her to my friends and family if they need anything that she works. She doubles check making sure everything is fine before prints it out, she circles things making it obvious to look at if incase we need to look back at it. Her vibe is so perfect like as soon as you ask her for your help you can feel she’s welcoming and kind and you just automatically know shes perfect if I need help!!
                                              by
                                                • Recommended
                                                Problem with new Home Depot Credit Card discount
                                                Your employees named fixed everything so I could the purchases. They are: Tanya Montalvo....Regine Mgr and Todd Weeks
                                                by
                                                  • Recommended
                                                  Knowledgeable and Helpful Staff
                                                  We had several questions about replacement items and installation. The staff members at the Middletown Home Depot were kind, patient, knowledgeable and helpful. The variety, quality and prices of the items, we needed, were good.
                                                  by
                                                    • Recommended
                                                    EXCELLENT EMPLOYEES
                                                    Due to the amazing employees at the Middletown store, 3 in particular, I will mostly shop here.
                                                    by
                                                      Great store and great employee team
                                                      I had a problem at store with a gift card and store manager, Todd and Nicole helped and guided me through the process. I am very pleased with their professionalism and kindness.
                                                      by
                                                        • Recommended
                                                        QUDOS TO TODD AND LISA
                                                        EXCELLENT CUSTOMER SERVICE RECEIVED TODAY FROM LISA AND TODD!!! WENT ABOVE AND BEYOND IN GETTING ME EXACTLY WHAT I NEED AND AT A DISCOUNT!!!!
                                                        by
                                                          • Recommended
                                                          has everything i need
                                                          great appliances, I bought a dishwasher and it works great ,many to choose from.
                                                          by
                                                            • Recommended
                                                            Great customer service.
                                                            I will be coming back to this HD store and will be asking specifically for Odalis. He was very knowledgeable in the paint department and answered every question i had.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 431 reviews

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