#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)955-9461
Tool & Truck Rental(760)955-9427
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
15150 Bear Valley Rd
Victorville, CA 92395
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 454 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (454)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 454 reviews
The store was clean and team members were friendly. Myra was excellent and she went above and bey...
The store was clean and team members were friendly. Myra was excellent and she went above and beyond to help me find what I was looking for. I’ll be back to this location specifically because of her. Thank you Myra!
by
  • Verified Purchase
  • Recommended
Your cashier Barbara ask me for second ID since i paid by credit. She did a fantastic job. I went...
Your cashier Barbara ask me for second ID since i paid by credit. She did a fantastic job. I went thru ID theft a few years ago. It would have saved me a lot of headache if businesses would have ask for a second ID. Unfortunately at your self checkout there is no requirement or lack of asking for a second ID when paying by credit card. ID theft can be easily accomplished by using this system.
by
  • Verified Purchase
  • Recommended
Mom and I love to shop the garden.
Mom and I love to shop the garden.
by
  • Verified Purchase
  • Recommended
Employee Scott L. always gets me in and out of there fast with every thing I need for gardening, ...
Employee Scott L. always gets me in and out of there fast with every thing I need for gardening, every season, for 3 years now. Knows the products by heart, my go-to-guy there.
by
  • Verified Purchase
  • Recommended
Some days are uneventful and few are time consuming.
Some days are uneventful and few are time consuming.
by
  • Verified Purchase
  • Recommended
Came in early to get a jump start on the day. Store was clean and organized and the help I receiv...
Came in early to get a jump start on the day. Store was clean and organized and the help I received from Dani at pro desk was great! Great job overall, and thanks for the amazing customer service and attentiveness. You don't get that everywhere.
by
  • Verified Purchase
  • Recommended
We can always count on our neighborhood Home Depot to always have what we need to maintain and be...
We can always count on our neighborhood Home Depot to always have what we need to maintain and beautify our home. Employees are always courteous and friendly and able to answer questions.
by
  • Verified Purchase
  • Recommended
Everything else is good, but you can't find someone to help you right away.
Everything else is good, but you can't find someone to help you right away.
by
  • Verified Purchase
  • Recommended
My cashier, Dimple, was very kind and made my shopping experience very great!
My cashier, Dimple, was very kind and made my shopping experience very great!
by
  • Verified Purchase
  • Recommended
On this particular trip the store did not have an item we were looking for. It wasn't that it was...
On this particular trip the store did not have an item we were looking for. It wasn't that it wasn't in stock it was that it wasn't sold anymore. However there was an employee who unfortunately I didn't catch his name that went the extra mile to help my look for what I needed and mentioned he did remember they had sold the item at one time. The store was clean and did have the other item I went in for and Dani and Pro desk checked us out quickly and was pleasant as always! Great store to shop at
by
  • Verified Purchase
  • Recommended
We purchased a microwave at Home Depot and the sales consultant had the best attitude and gave us...
We purchased a microwave at Home Depot and the sales consultant had the best attitude and gave us great customer service. After years of giving my all to my customers in my business, it was a delight to have someone take care of us with such gratitude and a smile. Good Job and way to go Home Depot. It makes a difference!!!
by
  • Verified Purchase
  • Recommended
Because we frequent this store, we as a maintenance team from work have gotten to know the Home D...
Because we frequent this store, we as a maintenance team from work have gotten to know the Home Depot team well, many by name. They take special care to make sure you have had a great experience and able to find what you need. The Pro-Team is especially great!
by
  • Verified Purchase
  • Recommended
The Victorville home depot is the best home depot in the high desert.I shop there almost daily.Iv...
The Victorville home depot is the best home depot in the high desert.I shop there almost daily.Ive been to all the rest.And Victorville is the best.Keep up the good work.
by
  • Verified Purchase
  • Recommended
The Victorville Home Depot location provided a great shopping experience! I was truly impressed w...
The Victorville Home Depot location provided a great shopping experience! I was truly impressed with my last visit. I was greeted at the door by an associate who assisted me with what I needed whose help seemed to be very genuine. Additionally, the store was very clean and organized, and all of the associates I encountered were friendly.
by
  • Verified Purchase
  • Recommended
THIS STORE IS CONVENIENT, PLENTY OF PARKING, AND WELL STOCKED.
THIS STORE IS CONVENIENT, PLENTY OF PARKING, AND WELL STOCKED.
by
  • Verified Purchase
  • Recommended
Karen is super nice, She always goes beyond in order to help us and have us satisfied with the se...
Karen is super nice, She always goes beyond in order to help us and have us satisfied with the service.
by
  • Verified Purchase
  • Recommended
Very clean compared to the other Home Depot stores in the high desert the line seems long but goe...
Very clean compared to the other Home Depot stores in the high desert the line seems long but goes very fast with the way they do self check out cashier named Alondra was friendly and made sure I did not forget my bag
by
  • Verified Purchase
  • Recommended
Went in to get a specific screw to mount my tv I asked for help no one came to hardware for a hal...
Went in to get a specific screw to mount my tv I asked for help no one came to hardware for a half hour finally a guy showed up supposedly the manager. he gave me 6 screws told me they were self tapping and what I needed. I just got the news they weren't the ones I needed so now I get to go back to your useless store to not get more service OH JOY!
by
  • Verified Purchase
Myra was extremely helpful
Myra was extremely helpful
by
  • Verified Purchase
  • Recommended
What a great experience to make our day... we will go back again, and again... we saved money... ...
What a great experience to make our day... we will go back again, and again... we saved money... for sure... Thank you...
by
  • Verified Purchase
  • Recommended
Great customer service, very knowledgeable about there products and locations to find them. Chec...
Great customer service, very knowledgeable about there products and locations to find them. Checkout is always smooth and does not take long.. Best Home Depot in the area..
by
  • Verified Purchase
  • Recommended
Customer service has to improve
Customer service has to improve
by
  • Verified Purchase
  • Recommended
store has really gone down, I go to apple valley store better customer service.
store has really gone down, I go to apple valley store better customer service.
by
  • Verified Purchase
Customer service is always great at the Victorville store. The store is always clean and well sup...
Customer service is always great at the Victorville store. The store is always clean and well supplied
by
  • Verified Purchase
  • Recommended
Friendly helpful staff!
Friendly helpful staff!
by
  • Verified Purchase
  • Recommended
this is a great Home Depot, you must see if workers Brian or Myra can help you and cashier Pamela...
this is a great Home Depot, you must see if workers Brian or Myra can help you and cashier Pamela. Awesome friendly associates.
by
  • Verified Purchase
  • Recommended
Store was clean and products easy to find. The associates at the self checkout were helpful. Kare...
Store was clean and products easy to find. The associates at the self checkout were helpful. Karen is super friendly she always welcomes us with a smile and helps with our items and tools.
by
  • Verified Purchase
  • Recommended
I bought two appliances at Home Depot a Samsung stove and in a Samsung refrigerator and the refri...
I bought two appliances at Home Depot a Samsung stove and in a Samsung refrigerator and the refrigerator did not work , I was really sad because the refrigerator didn’t work and when I call Home Depot the girls on the phone treating me really bad including the manager they told me they couldn’t do anything about it to call another number and I had to go through a lot people on the phone just for someone to help me return or replace the refrigerator, had to wake up at 6:00 am in the morning just to call Samsung exchange and talk to different people to get it returned it was a waste a lot of time really sad bad experience I will never buy any appliances again from Home Depot, I don’t recommend buying any kitchen appliances at Home Depot.
by
  • Verified Purchase
Thank you to the Victorville Home Depot
Thank you to the Victorville Home Depot
by
  • Verified Purchase
  • Recommended
very well stocked and clean
very well stocked and clean
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 454 reviews

Nearby Stores

15655 Roy Roger Drive

Victorville, CA 92394

3.19 mi

Tool & Truck Rental

(760)962-0908

Pro Service Desk

(760)962-0902

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

12218 Apple Valley Road

Apple Valley, CA 92308

5.06 mi

Pro Service Desk

(760)961-9562

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm

1055 W 21st St

San Bernardino, CA 92405

23.55 mi

Pro Service Desk

(909)882-3423

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm