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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
Nov 30, 2021
Great Customer Service
The staff was very helpful and accommodating. They even greet us as we entered the store. This a dying gesture in most store nowadays.
by
Recommended
Nov 12, 2021
Great employees
Every time I shop at this store the employees are super helpful, in particular Karla at the pro desk and Amber at customer service
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Recommended
Oct 7, 2021
Friendly & Helpful!!
So refreshing to have store associates voluntarily ask if I had questions or needed assistance! In another competitor’s store I am rarely able to get assistance even when asking—extremely frustrating. Everyone in this store was friendly, and did not act annoyed by a question or by assisting.
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Recommended
Jul 6, 2021
My experience at the Home Depot #2315 was excellent! I purchased my new kitchen in a fun, easy w...
My experience at the Home Depot #2315 was excellent! I purchased my new kitchen in a fun, easy way. Thank you to Julie!
by
Verified Purchase
Recommended
Jun 15, 2021
Great store! Great people!
Great store! Great people!
by
Verified Purchase
Recommended
Jun 13, 2021
Clay Parsons was Uber helpful and very friendly. There are many other employees that are friendly...
Clay Parsons was Uber helpful and very friendly. There are many other employees that are friendly and helpful at this store.
by
Verified Purchase
Recommended
Jun 5, 2021
Tony and Shelly are quick and great at helping out everyone!
Tony and Shelly are quick and great at helping out everyone!
by
Verified Purchase
Recommended
May 14, 2021
Christian is the man! He was friendly and quick to get me squared away!
Christian is the man!
He was friendly and quick to get me squared away!
by
Verified Purchase
Recommended
May 7, 2021
Emily O. Was top notch on my last visit. She rocks! If you need to get something figured out, she...
Emily O. Was top notch on my last visit.
She rocks!
If you need to get something figured out, she'll help you knock it out!
by
Verified Purchase
Recommended
Apr 30, 2021
Shopping at this store is always a good experience. The employees are always friendly, knowledgea...
Shopping at this store is always a good experience. The employees are always friendly, knowledgeable and helpful,
by
Verified Purchase
Recommended
Apr 1, 2021
Store was clogged with merchandise in the aisles. Some employees don't seem to understand COVID m...
Store was clogged with merchandise in the aisles.
Some employees don't seem to understand COVID masking guidelines.
by
Verified Purchase
Mar 18, 2021
Madelon was an amazing worker! So kind and knowledgeable ! We will return to the store just for t...
Madelon was an amazing worker! So kind and knowledgeable ! We will return to the store just for the great customer service!
by
Verified Purchase
Recommended
Mar 10, 2021
Do not expect appliances to be in stock. Do not expect the appliance delivery to be on time. I...
Do not expect appliances to be in stock. Do not expect the appliance delivery to be on time. I am currently dealing with management trying to get this resolved. They have a poor delivery service.
by
Verified Purchase
Feb 23, 2021
GREAT PEOPLE!! THIS IS THE ONLY HOME DEPOT I SHOP AT IN TOWN! GOOD JOB TO EVERY ONE THERE!
GREAT PEOPLE!! THIS IS THE ONLY HOME DEPOT I SHOP AT IN TOWN! GOOD JOB TO EVERY ONE THERE!
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Recommended
Feb 21, 2021
We live very close to the Georgetown KY Lowe’s store, but we decided to drive to the Lexington(Ha...
We live very close to the Georgetown KY Lowe’s store, but we decided to drive to the Lexington(Harrodsburg Road) Home Depot to purchase some shelving units for our garage. This store had several of these units neatly stacked on the exact aisle that was listed on our Home Depot app. We found them without any trouble, and then there were employees who assisted us in getting the boxes to the checkout where we were again assisted in loading the boxes into our pickup truck. We couldn’t have been more pleased with our shopping trip to this Home Depot store!!! We began shopping at Home Depot in the early 1970’s as a young military family while stationed in CA at Camp Pendleton. Now as Senior Citizens we are delighted to once again shop at Home Depot here in Kentucky!
by
Verified Purchase
Recommended
Feb 7, 2021
This is the best Home Depot store in Lexington, Ky in my opinion! The employees are all very pol...
This is the best Home Depot store in Lexington, Ky in my opinion! The employees are all very polite and helpful. They go over and beyond to help you and to make your shopping experience a good one! I have had multiple experiences with employees from this store were they saw I was having a hard time locating something that I needed and they did not hesitate to offer assistance. I highly recommend this store for your home shopping needs!
by
Verified Purchase
Recommended
Jan 11, 2021
Clean Friendly environment to shop for your Home Improvement needs where people actually help yo...
Clean Friendly environment to shop for your Home Improvement needs where people actually help you when asked.
by
Verified Purchase
Recommended
Jan 8, 2021
Bella at the Pro Desk is the best!
Bella at the Pro Desk is the best!
by
Verified Purchase
Recommended
Jan 4, 2021
Home Depot ignores safety of its staff and customers by not requiring proper face masks properly ...
Home Depot ignores safety of its staff and customers by not requiring proper face masks properly worn. BE CAREFUL in this store. Some DIY'ers I ran into here don't care that they have no mask in sight, and the store won't stop them at the door or deny sale checkout to them. The employees are at risk, but the store doesn't seem to want to do what it takes to prevent transmission of Coronavirus.
by
Verified Purchase
Jan 3, 2021
I have visited this store on numerous occasions. The staff is always friendly and helpful. The st...
I have visited this store on numerous occasions. The staff is always friendly and helpful. The store is well stocked. In fact, there are so many things in the store that I recommend everyone download the Home Depot smartphone app. This app makes it easy to locate products in the store by providing aisle # and bay # information. Great job Home Depot team!!!
by
Verified Purchase
Recommended
Jan 2, 2021
Shayla in Rental Area saved the day for me and went above and beyond to provide excellent custome...
Shayla in Rental Area saved the day for me and went above and beyond to provide excellent customer service! I was disappointed with female staff in Paint area that was not helpful or eager to help. She was too focused on painting a wall near the paint service area. This project that I'm sure she was assigned should not come before customer service. She seemed uninterested in helping me & just pointed which was not helpful. Shayla on the other hand walked me back to paint area AND gave me direct assistance and valuable info.
by
Verified Purchase
Recommended
Dec 16, 2020
I've enjoyed shopping at this store for 10+ years. Each and every time I've shopped at this store...
I've enjoyed shopping at this store for 10+ years. Each and every time I've shopped at this store (with or without my wife) I've found the people to be very friendly, helpful, and knowledgeable. There are times when I wonder 'how do they know how to do that?' I use their know-how, buy the products, and implement what they have described. My wife has been very pleased with the results and I attribute that mostly to the folks at Home Depot.
by
Verified Purchase
Recommended
Dec 3, 2020
Great store and location. Always well stocked for all holiday items.
Great store and location. Always well stocked for all holiday items.
by
Verified Purchase
Recommended
Dec 2, 2020
Great employees, always willing to help. Can always find what I need.
Great employees, always willing to help. Can always find what I need.
by
Verified Purchase
Recommended
Nov 28, 2020
I have shopped this store for years and the employees and customer service have always been outst...
I have shopped this store for years and the employees and customer service have always been outstanding. 5 star's. The store is always clean and well organized.
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Verified Purchase
Recommended
Nov 27, 2020
All personnel courteous and well trained in their specific area. Pleasant experience with all. A...
All personnel courteous and well trained in their specific area. Pleasant experience with all.
All wearing masks and respectful of space.
Found exact storm door I wanted with Randall Strother’s guidance. Neat and clean store.
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Verified Purchase
Recommended
Nov 21, 2020
This Home Depot is consistently good. It's clean, neat, well stocked, has friendly employees, fai...
This Home Depot is consistently good. It's clean, neat, well stocked, has friendly employees, fair prices, great selection in any section, and, they keep the men's room clean. I like the quality and diversity of the brands they carry. If they had a store in my county I would probably never go to the one that is located here. I simply like Home Depot better, so I will drive 30 minutes to it rather than 10 to the closer one.
by
Verified Purchase
Recommended
Nov 16, 2020
EVERYTHING YOU NEED IN ONE PLACE
EVERYTHING YOU NEED IN ONE PLACE
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Verified Purchase
Recommended
Nov 15, 2020
Greg Warner is very professional and knowledgeable on what type insulation I should use in my cra...
Greg Warner is very professional and knowledgeable on what type insulation I should use in my craw space. He also explain what “R” rating meant. Thank you Greg.
by
Verified Purchase
Recommended
Nov 5, 2020
The employees were so helpful they made me feel like I had my own personal shopper.
The employees were so helpful they made me feel like I had my own personal shopper.