Reviews for Trumbull #6236

The store is clean and well organized. Every employee I have met there is friendly and helpful.

I never went to the Home Depot by myself until my husband passed away. Then I would go and get overwhelmed and try not to burst into tears because I could not find anything and I should not have been having to shop there by myself in the first place. And then one day a very nice employee showed me her phone and how to locate the isle and section numbers of the items. Another day a really nice employee just started chatting with me about her job and how much she liked working there. Slowly and gradually I became more and more comfortable with the store. Now I actually like going to the Home Depot and I love the Trumbull Store. They really do a have good culture there.

The store is easily accessible off of Route 111 in Monroe. It is well stocked. The store associates are quite willing to assist the customer by assisting in location of products, or more importantly in answering your questions about DIY projects. The overall experience shopping at this Home Depot will be quite satisfying!

After the store in Trumbull opened, it's been a godsend from heaven. We have previously shopped at the one in Derby, Milford, Bridgeport and the Trumbull one is way above these both in cleanliness and organization of the store (things aren't thrown together where they aren't supposed to be) and the people working there are both knowledgeable and professional, and always very friendly. If you've had bad experience with Home Depot going to some of the other local ones mentioned, I think you'll be surprised by a visit to this one. I know we have been, and they continue to stay on top of their game ever since they opened.

Store employees Georgette, Virginia, Jim and Chris were all motivated to do whatever it took to help me find exactly what I needed. They were super! Great attitudes, kind and just made the experience easy and awesome. Thanks to them, I managed to get a cool Xmas gift for my husband. Btw: this was not a major, expensive or physically challenging gift to purchase, but the way they put aside their own work and breaks for me was outstanding!

The cashier questioned why I was trying to use a military discount without my spouse there. He is often not with me, and I was embarrassed.

This store is basically a self serve environment ! LACKS customer service .... time to RETRAIN entire staff. I'll drive out of my way to Bridgeport where staff is helpful & friendly.

My favorite store! Everyone is friendly and always helpful.

I enjoyed dealing with Carolyn at the pro desk, the customer service was great and I will return.

The Trumbull Home Depot is a great store. The employees are friendly and very helpful. The store is clean and well stocked.

Employee found me, answered questions, helped me get the right items for the project, made good suggestions, knew his stuff!

Great

The Trumbull Home Depot is an exceptional store with great service, selection and exceptional employees.

Awesome! Terrific help by the entire team!

The store is ok. It's a home depot.. You go in, you get your stuff, you leave. If the price is right and it's decent quality, you're golden. BUT If you need advice or help, you won't find it here. Some of the employees DO go out of their way to help. Competent and helpful... but they are rare. Unfortunately, too many of the employees just don't give a darn. They wander around or stand in the aisles conversing with each other. The dichotomy of these two sets of employees is astounding. For example, I asked an employee who was meandering down the lumber aisle, "Where are the furring strips?" She looked at me blankly, so I repeated the question clearly and slowly. She finally asked me, "You wanna furry and steps...whut??" She had NO idea what I was talking about. And worse, she just shrugged and wandered away. I found them myself, of course. But that dumb, cow eyed, stupid "I dunno" attitude is far too common. HD used to hire tradesmen to man the aisles. Now it seems they hire any drop-out who failed at flipping burgers.

As usual another frustrating trip to this store. No product on the ground, products mixed in boxes. And no one goes out of there to help you.

Very convenient location. Pleasant trip

Associates friendly and extremely helpful. The store always has what I need.

This location is my favorite by far. The store is well organized and all the associates are very friendly and helpful.

Do not believe "Your order is ready" texts from this location. Also "in stock" doesn't mean that. An order for 6 doors turned out to consist of 3 damaged pieces. My contractor cancelled the order after wasting 2 hours rummaging through the store looking for the supposed "ready to pick up" order. Time is money.

Stess free shopping. Employees are friendly, knowledgeable and professional. Easy to shop at this location.

If you need information on laminate flooring - see Johnnie in this department.

KUDOS TO CARLOS PERRIERA

Clean and usually helpful staff except on weeekends when most regular folk are there to shop

This Home Depot has the nicest and most helpful employees. Such great customer service!

The store is generally clean and it is easy to find needed items. I was offered help with heavier items loading.

Friendly employees

Store always has what I need or can get it quickly. Staff is professional, knowledgable, and friendly. Store is immaculate and has a good range of products from different makers

Clean, organized

Oh My ...I don't know where to start. EVERYONE is helpful in your store. Workers come to me and ask if I need help all the time and I love that. Hope Depot is to me what Toys R Us is for kids! I always buy something and sometimes buy more than I was originally shopping for. They always have what I need and if not I order for in-store pick up, from home on my laptop. I will always shop at your store until the world ends...even then I may come to get supplies if THAT ever happens!