#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(209)839-2464
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2461 Naglee Rd
Tracy, CA 95304
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Customer Store Reviews

  • 4.6 out of 407 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (407)
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Showing 1-30 of 407 reviews
Great Service
The crew at the Tracy Home Depot pro were helpful and very friendly, these days it’s rare to find people that are happy at work and these guys seemed to really like their jobs. Go home depot
by
    • Recommended
    Friendly staff
    Upbeat staff great way to start the day.
    by
      • Recommended
      review for home depot
      I shop weekly at Home Depot. Could improve by having more people in certain departments that can help
      by
        • Recommended
        Friendly staff
        The employees that I’ve dealt with in Tracy Home Depot are always friendly, keep it up
        by
          • Recommended
          extremely rude and unprofessional cashier
          the cashier "Brianna" was extremely rude to me and she accused me that I am hiding parts of the kit I am returning in my pocket!! she wasn't able to count the number of the kit parts until I had to take them apart in front of her and when the count was correct she said why it wasn't correct before? I told her do you think I took it out of my pocket? she said I THINK SO !!!!!
          by
            Always find what I’m looking for
            If I need something first place I think is The Home Depot
            by
              • Recommended
              Hey - More Helpful Associates
              Look for Sales Associate Michelle when you go to Tracy Home Depot! She will help you and bring sunshine with her!
              by
                • Recommended
                Great
                Sarah was great very much
                by
                  • Recommended
                  Excellent Customer Service & Facility
                  I bought $500 dollars worth of merchandise and Material needed for my project due to customer service and had beat my deadline for the job! Thank you to all employees who went out of their way to help me. Keep up the good work!
                  by
                    • Recommended
                    Happy customer
                    Great staff, good service, and adequate amount of supply’s.
                    by
                      • Recommended
                      GREAT CUSTOMER SERVICE
                      THIS IS A ONE-STOP FOR ALL ITEMS FOR HOME/HOLIDAY NEEDS.
                      by
                        • Recommended
                        Customer service
                        Great and professional.
                        by
                          • Recommended
                          Great Support
                          They always go above and beyond to help. So delighted to have HomeDepot in our city!
                          by
                            • Recommended
                            Very Helpful!!
                            Very friendly experience from staff.Got the proper guidance for making purchases.
                            by
                              • Recommended
                              Bought an item that was in an anti-theft box (small item) But the garden Dept. did not have a key...
                              Bought an item that was in an anti-theft box (small item) But the garden Dept. did not have a key to open it, after I paid for it. An after standing in line. They send me to the customer service Dept. but they did not have a key to open it. After standing in line. Even when the employee asked the others. They send me to the self checkout. Self service did not have a key either. After standing in line. So I started at one end of the store and wind up at the pro check out. Where thank goodness a cashier had a key. Can the manager that hopefully reads this not fix the problem ? So the next CUSTOMER dose not have to go thru waiting at each area for their turn to get the product they have already paid for. To be turn away each time. Sorry can't help you, try the next one.
                              by
                              • Verified Purchase
                              • Recommended
                              At prodesk Amanda was very helpful
                              At prodesk Amanda was very helpful
                              by
                              • Verified Purchase
                              • Recommended
                              WOULD LIKE TO COMMEND MY SALES PERSON TODAY - HER NAME IS DEBRA HAIN - VERY KNOWLEDGEABLE AND HEL...
                              WOULD LIKE TO COMMEND MY SALES PERSON TODAY - HER NAME IS DEBRA HAIN - VERY KNOWLEDGEABLE AND HELPFUL. IF I HAD A BUSINESS SHE WOULD BE THE FIRST PERSON I WOULD HIRE. I WAS AOUT TO LEAVE AFTER BEING IGNORED BY ANOTHER PERSON IN THE APPLIANCE DEPARTMENT\, WHEN DEBRA WALKED UP AND GREETED ME - PLEASE GIVE HER A RAISE - SHE DESERVES IT "
                              by
                              • Verified Purchase
                              • Recommended
                              I have been coming to this store for a long time and it's always been my go to place if I needed ...
                              I have been coming to this store for a long time and it's always been my go to place if I needed anything to fix my home for just about anything.
                              by
                              • Verified Purchase
                              • Recommended
                              Most good thing about this store is that the employees are very kind and cheerful. I enjoy every ...
                              Most good thing about this store is that the employees are very kind and cheerful. I enjoy every visit so far just because of that. I want to mention that this store seems bigger than other stores in San Jose, and you would agree if you have visit stores in that area.
                              by
                              • Verified Purchase
                              • Recommended
                              Excellent customer service. Organized and courteous staff.
                              Excellent customer service. Organized and courteous staff.
                              by
                              • Verified Purchase
                              • Recommended
                              Excellent customer service
                              Excellent customer service
                              by
                              • Verified Purchase
                              • Recommended
                              It has really good customer service and definitely go to this store again for my future needs.
                              It has really good customer service and definitely go to this store again for my future needs.
                              by
                              • Verified Purchase
                              • Recommended
                              Friendly and knowledgeable staff! Great customer service and the store always has what I'm lookin...
                              Friendly and knowledgeable staff! Great customer service and the store always has what I'm looking for.
                              by
                              • Verified Purchase
                              • Recommended
                              The store is not enforcing the mask policy. I understand it’s inconvenient but while we are all g...
                              The store is not enforcing the mask policy. I understand it’s inconvenient but while we are all going through this transitional phase and while it’s required the store should be enforcing the policy.
                              by
                              • Verified Purchase
                              The store was clean and the customer service with Erin was awesome. She assisted me from begin to...
                              The store was clean and the customer service with Erin was awesome. She assisted me from begin to the end. She tried to find items for me and asked for helped with what she couldn't. She was patient woth me. Great overall service.
                              by
                              • Verified Purchase
                              • Recommended
                              Staff is always friendly. All customers are treated fairly and not harassed if they are or are no...
                              Staff is always friendly. All customers are treated fairly and not harassed if they are or are not wearing masks. I appreciate Home Depot Tracy location not harassing customers for masks. Livermore location does and I refuse to go into that store.
                              by
                              • Verified Purchase
                              • Recommended
                              Great customer service, had a online order problem. JJ was on it and corrected it in no time.
                              Great customer service, had a online order problem. JJ was on it and corrected it in no time.
                              by
                              • Verified Purchase
                              • Recommended
                              I am use this this store layout. When I visit the store in Riverbank, or Livermore, it takes t...
                              I am use this this store layout. When I visit the store in Riverbank, or Livermore, it takes time for me to orient myself.
                              by
                              • Verified Purchase
                              • Recommended
                              Very kind and helpful people and free toy for children
                              Very kind and helpful people and free toy for children
                              by
                              • Verified Purchase
                              • Recommended
                              I love Home Depot! They are a one-stop-shop. I really love wandering through the flowers and pl...
                              I love Home Depot! They are a one-stop-shop. I really love wandering through the flowers and plants. They are well cared for and beautiful. There is always someone nearby to help you. I purchased a refrigerator and am very pleased with it.
                              by
                              • Verified Purchase
                              • Recommended
                              Showing 1-30 of 407 reviews

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