#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)624-3506
Tool & Truck Rental(503)624-3505
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
14800 Sw Sequoia Pkwy
Tigard, OR 97224
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Customer Store Reviews

  • 4.6 out of 536 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (536)
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Showing 1-30 of 536 reviews
I like shopping in the Tigard store. The people working there know their jobs and are always hel...
I like shopping in the Tigard store. The people working there know their jobs and are always helpful, friendly and nice. The store was clean and well stocked. You sold a string trimmer made by Echo... a CT225. When I was at your store on June15th there was not any Cross Fire string for my tool. Not good. The string needs to be available or my trimmer is of not value Please give Makayla every chance to advance in position and wages.
by
  • Verified Purchase
  • Recommended
Got really good service from associate Grace Lee, very kind and helpful! Will definitely return s...
Got really good service from associate Grace Lee, very kind and helpful! Will definitely return soon!
by
  • Verified Purchase
  • Recommended
The store is very clean and organized with the Home Depot's employees/associates are very friendl...
The store is very clean and organized with the Home Depot's employees/associates are very friendly. Also when I need some assistance they are very helpful. All the product's are usually very easy to find/locate in the store.
by
  • Verified Purchase
  • Recommended
Keep up the great work and customer service
Keep up the great work and customer service
by
  • Verified Purchase
  • Recommended
Ordered online, curb side pickup. Not all items were taken to car. Employee returned with two mo...
Ordered online, curb side pickup. Not all items were taken to car. Employee returned with two more, but missed one. Hopefully I can pick that last item up tomorrow, or the next day.
by
  • Verified Purchase
  • Recommended
I was dreading having to purchase new appliances during the pandemic, mainly because of how tense...
I was dreading having to purchase new appliances during the pandemic, mainly because of how tense everyone seems these days, BUT I received a very pleasant surprise by being gifted with a salesperson who was truly extraordinary in helping us. She was courteous as well as approachable and helpful to a degree that was beyond what one might expect during this time of over-extreme social paranoia over the whole Coronavirus issue. Honestly, working with her put me completely at ease, it was as if I was shopping in a normal capacity before this whole thing ever happened. (It was really nice to be treated like people instead of like potential plague-bearers or like sources of store revenue.) Additionally, we were able to find exactly what we needed in appliances at a very affordable price, I.E. the items were on sale and thus in the price range we were working with. All in all, a satisfying and positive experience. (Thank You Denyse, you are a Gem.)
by
  • Verified Purchase
  • Recommended
Employee acted like they were sanitizing the self check out by gesturing to spitting on it.
Employee acted like they were sanitizing the self check out by gesturing to spitting on it.
by
  • Verified Purchase
1. old guys rule, 2. always have everything I've needed
1. old guys rule, 2. always have everything I've needed
by
  • Verified Purchase
  • Recommended
This is my favorite location AND my absolutely favorite staff. Someone is ALWAYS available and wi...
This is my favorite location AND my absolutely favorite staff. Someone is ALWAYS available and willing to help. They are ALWAYS knowledgeable about whatever project I'm working on. I just LOVE them ALL here!
by
  • Verified Purchase
  • Recommended
excellent service, friendly staff, convenient location
excellent service, friendly staff, convenient location
by
  • Verified Purchase
  • Recommended
Extremely unfriendly, unhelpful employees that act like they hate their jobs as well as anyone as...
Extremely unfriendly, unhelpful employees that act like they hate their jobs as well as anyone asking for service or advice.
by
  • Verified Purchase
2 found this review helpful
I appreciate the Veterans discounts. I know all the Home Depot stores do this, but this is the on...
I appreciate the Veterans discounts. I know all the Home Depot stores do this, but this is the only one I go to. Its a small amount, yes, but at least it is a recognition. I also appreciate the remnants of some lumber that are available, and the small pieces of sheet goods so one does not have to buy a whole sheet for a small project.
by
  • Verified Purchase
  • Recommended
I went to buy sandbags around 8pm on a Tuesday night. there weren't very many customers in the st...
I went to buy sandbags around 8pm on a Tuesday night. there weren't very many customers in the store. I went to the lumber section and asked the 2 male employees where the sandbags were. One said "Out there on the small pallet". I went out and struggled to get the sandbags in my cart. I looked through the window and the 2 employees were busy talking to each other. The bags each weigh 60 pounds. I am a woman and am 68 years old. At no time did either men ask if I needed help. I checked out at the self checkout. The employee running that section said "Have a good evening" as I left, she didn't ask if I needed help out with the bags either. I used to come into this store all the time and the employees always asked if I need help. I guess customer service no longer exists at Home Depot.
by
  • Verified Purchase
3 found this review helpful
Love this store. Very clean and the associates are always very helpful.
Love this store. Very clean and the associates are always very helpful.
by
  • Verified Purchase
  • Recommended
Don't care for the new 'lack of cashier' mode of check out. But that is probably because I am old...
Don't care for the new 'lack of cashier' mode of check out. But that is probably because I am old and long for the 'old days'. I expect I will get used to it in time. Really like the motorized shopping carts... for the same reason. And I appreciate having Cracker Jack at the check out area.
by
  • Verified Purchase
  • Recommended
The store is clean, staff helpful and courteous no matter which department I have gone to.
The store is clean, staff helpful and courteous no matter which department I have gone to.
by
  • Verified Purchase
  • Recommended
Susan and Denise in the Customer Service Center took the time to listen to our needs and help us ...
Susan and Denise in the Customer Service Center took the time to listen to our needs and help us find a solution. It would have been easy for them to brush us aside or offer little assistance to get us out the door faster, but they prioritized our experience and made us walk out the doors with a smile on our face.
by
  • Verified Purchase
  • Recommended
I appreciate the amount of inventory availabe in the appliance department so that I can find the ...
I appreciate the amount of inventory availabe in the appliance department so that I can find the appliance I have in mind. I highly recommend Tammy in the kitchen appliance department. She is knowledgeable, very nice and extremely thorough!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is very clean and the employees are very friendly.
The store is very clean and the employees are very friendly.
by
  • Verified Purchase
  • Recommended
The employee coming to help me stopped to help two others on the way, this is good.
The employee coming to help me stopped to help two others on the way, this is good.
by
  • Verified Purchase
  • Recommended
I have been shopping here consistently since it's opening. No complaints.
I have been shopping here consistently since it's opening. No complaints.
by
  • Verified Purchase
  • Recommended
I love this place! Great selection and customer service! Thanks guys!
I love this place! Great selection and customer service! Thanks guys!
by
  • Verified Purchase
  • Recommended
I had a checker who was very fun and accommodating. Made me want to shop there again! My receipt ...
I had a checker who was very fun and accommodating. Made me want to shop there again! My receipt says it was Nickolas but it was a woman so I don't know her name.
by
  • Verified Purchase
  • Recommended
The Tigard, Oregon location Associate, Kai, is exceptional in his patience and service. He assist...
The Tigard, Oregon location Associate, Kai, is exceptional in his patience and service. He assisted with our entire shopping experience when no one else seemed to be interested or would make time. Kai saved the nearly $2000.00 sale! Others could learn from his example.
by
  • Verified Purchase
  • Recommended
The employees who do not know what you need and how to choose it are willing to find someone else...
The employees who do not know what you need and how to choose it are willing to find someone else who knows more, no ego issues. I like that. They work together. I like that too!
by
  • Verified Purchase
  • Recommended
This particular Home Depot is neatly arranged and, as a customer, I do not feel overwhelmed with ...
This particular Home Depot is neatly arranged and, as a customer, I do not feel overwhelmed with products looming over me and down the aisles. Staff is friendly and professional. Those in the aisles with the orange aprons generally have a lot of knowledge about what I'm looking for and they ask me appropriate questions to be assured they are directing me to the right product. The check-out lines move fairly quickly and cashiers have a good idea of how to keep lines moving. Also, if you need to buy an appliance, they have excelelnt sales associates who know the products. Ask for Harry if you need a dishwasher!
by
  • Verified Purchase
  • Recommended
A great place to shop for all household hardware needs and appliancesces.PRODUCTS ARE EASY TO F...
A great place to shop for all household hardware needs and appliancesces.PRODUCTS ARE EASY TO FIND ,HELP WAS IMMEDIATE, STORE WAS ORGANIZED AND CLEAN,ASSOCIATES WERE FRIENDLY AND HELPFUL.
by
  • Verified Purchase
  • Recommended
I have always found what I wanted, especially in the lumber department.
I have always found what I wanted, especially in the lumber department.
by
  • Verified Purchase
  • Recommended
My home store, and there are at least a few people over there (see if Brad is on shift. This guy ...
My home store, and there are at least a few people over there (see if Brad is on shift. This guy has a seen just about everything, so...good advice).
by
  • Verified Purchase
  • Recommended
Awesome!
Awesome!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 536 reviews

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