#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(978)640-4200
Tool & Truck Rental(978)640-4246
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
85 Main St
Tewksbury, MA 01876
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Customer Store Reviews

  • 4.7 out of 486 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (486)
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Showing 1-30 of 486 reviews
They have everything in the store.
They have everything in the store.
by
  • Verified Purchase
  • Recommended
If you're in the store, look for Mac, he's an associate who knows the meaning of customer service...
If you're in the store, look for Mac, he's an associate who knows the meaning of customer service. Absolutely wonderful. Thank you, Mac.
by
  • Verified Purchase
  • Recommended
On the survey, I made an error & will always be shopping at this Home Depot! I always find what I...
On the survey, I made an error & will always be shopping at this Home Depot! I always find what I'm looking for & the associates are knowledgeable in their Depts/Fields! Also, you have a disabled Cashier that deserves recognition for doing her job beyond what is required of her! She was prompt, nice & positive!!
by
  • Verified Purchase
  • Recommended
Great help in the paint department. Dan is so nice to work with and helpful. He has matched pai...
Great help in the paint department. Dan is so nice to work with and helpful. He has matched paint for me from little scraps of paper with blobs of paint on them... we are 3 for 3 now! Store is clean and most people there are very helpful.
by
  • Verified Purchase
  • Recommended
I was extremely overwhelmed by the size of your Tewksbury, Home Depot. Not to mention I had no ...
I was extremely overwhelmed by the size of your Tewksbury, Home Depot. Not to mention I had no idea what isle would have what I needed. I wish your store would allow your website to work on my phone (in store) to give me a "you are here" and directions to where I can find the product I was looking for. For example: **a. Have a directory or a few directories through out the store (similar to the ones at Rockingham Mall has). i.e. show you where you are, list products alphabetically, show you how to get to what you need **b. WIFI specific to your website (virtual reality) -shows where you are -gives you directions, amount of steps, isles etc. -assists in finding employees as well
by
  • Verified Purchase
  • Recommended
Excellent customer service!
Excellent customer service!
by
  • Verified Purchase
  • Recommended
Great store and prompt response from sales associates.
Great store and prompt response from sales associates.
by
  • Verified Purchase
  • Recommended
clean, friendly staff, in and out quickly,
clean, friendly staff, in and out quickly,
by
  • Verified Purchase
  • Recommended
No Help when you need it. Things listed as "in stock" at web site are NOT.
No Help when you need it. Things listed as "in stock" at web site are NOT.
by
  • Verified Purchase
This store is great is everything u need the employee are kind and helpful it’s easy to find what...
This store is great is everything u need the employee are kind and helpful it’s easy to find what u need and the store is clean
by
  • Verified Purchase
  • Recommended
I had an absolutely horrific experience within the store but a great experience up front with the...
I had an absolutely horrific experience within the store but a great experience up front with the cashiers, they were friendly and made me laugh which made the experience better. However, I ended up dealing with Brianna from the floor section and the entire time she disregarded my existence and did not want to help me AT ALL... she was swearing like a sailor and laughing and yelling with her friend and literally walked away into the back and hid away when I attempted to ask for help..... Darlene was very helpful when I asked where something was and I also met Codie, Jeffry and Roberta up front who were all very helpful and funny and overall full of joy. I was rung up by Nery and she was new, but I gave her the benefit of the doubt and she was a very kind and sweet lady. Overall my experience was okay by the end of it but the first impressions were god awful.. Thanks.
by
  • Verified Purchase
  • Recommended
Store has a lot of merchandise to choose from. Prices are good
Store has a lot of merchandise to choose from. Prices are good
by
  • Verified Purchase
  • Recommended
This is our store go to store for all home improvement and outside projects. Store is always wel...
This is our store go to store for all home improvement and outside projects. Store is always well stocked and employees are friendly and knowledgeable. Frequent sales help us save money and it is always a pleasure to shop there. As a veteran, the 10% military discount also enables us to save on all purchases.
by
  • Verified Purchase
  • Recommended
Staff incredibly friendly and helpful. Moved here 3 years ago and have frequented other Home Dep...
Staff incredibly friendly and helpful. Moved here 3 years ago and have frequented other Home Depots, but this particular store has it all.
by
  • Verified Purchase
  • Recommended
Helpful, knowledgeable staff on this trip. Took me right to the product I inquired about.
Helpful, knowledgeable staff on this trip. Took me right to the product I inquired about.
by
  • Verified Purchase
  • Recommended
Thank you to all employees at this store adress you guys are the best very professional and very ...
Thank you to all employees at this store adress you guys are the best very professional and very attentive to our needs thanks so much
by
  • Verified Purchase
  • Recommended
Once again, my shopping experience was top notch. You have a lifelong customer. Keep up the goo...
Once again, my shopping experience was top notch. You have a lifelong customer. Keep up the good work!!
by
  • Verified Purchase
  • Recommended
Very busy store, always nice employees friendly! Nice job electrical department! Keeping up with ...
Very busy store, always nice employees friendly! Nice job electrical department! Keeping up with stock,so many people think that you are there to clean up ther mess! Thank you for you’re effort on keeping stock were it goes and in stock
by
  • Verified Purchase
  • Recommended
Being a home improvement contractor I spend a lot of money on building supplies and tools, and I ...
Being a home improvement contractor I spend a lot of money on building supplies and tools, and I shop at the Tewksbury Home Depot quite a bit because it is convenient, they usually have what I need, the prices are competitive, and the staff is for the most part helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
Store was Very Clean, !! We Got Our Paint the sales person was Nice to Talk With and Check out Wa...
Store was Very Clean, !! We Got Our Paint the sales person was Nice to Talk With and Check out Was Done Well,
by
    • Recommended
    As far as the employees they are wonderful and courteous, the store is kept neat and clean. I am ...
    As far as the employees they are wonderful and courteous, the store is kept neat and clean. I am quite happy shopping here.
    by
    • Verified Purchase
    • Recommended
    store was clean and staff helpful
    store was clean and staff helpful
    by
    • Verified Purchase
    • Recommended
    Employees are very friendly and helpful. I strongly recommend it.
    Employees are very friendly and helpful. I strongly recommend it.
    by
    • Verified Purchase
    • Recommended
    Nice store and good customer service.
    Nice store and good customer service.
    by
    • Verified Purchase
    • Recommended
    Great shopping experience every time I go there. You have a LIFELONG customer.
    Great shopping experience every time I go there. You have a LIFELONG customer.
    by
    • Verified Purchase
    • Recommended
    I like this store because the people working in there very good and friendly
    I like this store because the people working in there very good and friendly
    by
    • Verified Purchase
    • Recommended
    Excellent Store
    Excellent Store
    by
    • Verified Purchase
    • Recommended
    This store is well stocked and organized. Sales personnel are helpful and knowledgeable about th...
    This store is well stocked and organized. Sales personnel are helpful and knowledgeable about the products in their departments. Shopping experience was satisfying; as I found what I needed at a fair price.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I got charged for things I did not buy. Very few people in store know where anything is.
    I got charged for things I did not buy. Very few people in store know where anything is.
    by
    • Verified Purchase
    1 found this review helpful
    Employee was extremely rude and management was unprepared or unwilling to deal with it. Stay away.
    Employee was extremely rude and management was unprepared or unwilling to deal with it. Stay away.
    by
    • Verified Purchase
    1 found this review helpful
    Showing 1-30 of 486 reviews

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