#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(734)287-0862
Tool & Truck Rental(734)287-0868
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11100 Telegraph Road
Taylor, MI 48180
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 469 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (469)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 469 reviews
Good Location
The store located at the heart of shopping area including restaurants and other professional plazas
by
    • Recommended
    Exceeding expectations wow
    Excellent customer service kudos to the employees and the manager of dislocations never disappointed me, friendly, household, professional, and always exciting expectations Robert Tonocca, Zach, Rick, Ron, Jeff, Osman, and Rick. They are very wonderful all the Kudos and commissions they deserve it.
    by
      • Recommended
      this is a good store
      The staff at this store is helpful and friendly.
      by
        • Recommended
        The store is clean and worker's were very helpful.
        I would tell others about this Pacific location. Because each time I have come there I was respected.
        by
          • Recommended
          Happy customer
          Always a happy customer of Home Depot, great customer service and supply’s
          by
            • Recommended
            good service
            got a good discount on a item that was very expensive good service happy with this shopping experience
            by
              Great job
              Mr Scott went out of his way to give me great service.
              by
                • Recommended
                One of the best of the Home Depot stores
                I’ve never had a bad experience at this location.
                by
                  • Recommended
                  Solid act
                  Always well stocked and folks ready to help.
                  by
                    • Recommended
                    Very friendly and informed employees
                    I am very impressed at how neat and organized the store is.
                    by
                      • Recommended
                      Great Employees!
                      Thank you Devin, Dawn, Amber and Trey!!
                      by
                        • Recommended
                        Service Supervisor was professional and great asset to HD.
                        Cassandra LaFord, Specialty Department Supervisor, was professional and proficient in explaining our appliance purchase, this was first of other stores we planned to view stoves, it was quick after all problems resolved and look forward to a great product being delivered.
                        by
                          • Recommended
                          Cleanliness. Friendly Employees Knowledgable
                          My visit to this store has a friendly atmosphere and employees are knowable when asking for help or suggestions.
                          by
                            • Recommended
                            Excellent Store with a wide variety of products
                            I have had the best customer experience at this Home Depot than I've had for a very long time if ever!
                            by
                              • Recommended
                              No job to small
                              My shopping experience was very pleasant at the Taylor west store
                              by
                                • Recommended
                                Best Home Depot in this area.
                                I had a very pleasant experience,very well stocked,all the personnel were helpful especially the cashier. Never had a bad experience at this store.
                                by
                                  • Recommended
                                  Employees/product knowledge
                                  All are very friendly and as helpful as can be. I guess I can't expect a gardener (ex.) to be as informed about wood products; but they will always find someone who does know!
                                  by
                                    • Recommended
                                    Great customer service
                                    I have been to home depot many times and each visit the staff have been very helpful and knowledgeable. The last visit I was looking at different flowers to purchase and had a couple questions and the associate Amber in gardening was very helpful with answering my questions.
                                    by
                                      • Recommended
                                      employees
                                      The best customer service !!
                                      by
                                        • Recommended
                                        More self check out registers so I can gain cashier experience
                                        Every time I visit this store there are at least 4 employees helping at self check out and only one register open glad that I can gain valuable Cashier experience self check out is a poor practice in a service industry!
                                        by
                                          cashier Sarah May
                                          all,the employee I encountered were helpful and friendly expecially my cashier Sarah May
                                          by
                                            • Recommended
                                            Awesome Store!!
                                            Best Home Shopping Store Hands Down! They have Everything and Anything...the employees are the BEST!!
                                            by
                                              • Recommended
                                              HONOR AGREEMENTS
                                              BOUGHT ABOUT A MONTH AGO AND HAVE REGRETS, INSTALLATIONS SLOW
                                              by
                                                Best in customer service and availability of products
                                                They carry the best products!
                                                by
                                                  • Recommended
                                                  Don’t care about vets
                                                  Used my QR code for my military discount. It didn’t take anything off ( I bought a lighter, a meat thermometer and a light) got told my discount doesn’t apply. So I asked if they could just give me a courtesy discount because it’s not like I’m buying something on sale or special order. The lady smirked and shrugged and said no.
                                                  by
                                                    Great store!
                                                    Taylor west Home Depot is great. They are well stocked and the associates are so helpful. We drive past another home depot store to go to this store.
                                                    by
                                                      • Recommended
                                                      4 stars....... doing their best
                                                      Long lines and not enough product due primarily to staffing issues and the supply chain nation wide. I accept it, but not too happy about it.
                                                      by
                                                        • Recommended
                                                        AWESOME SERVICE !
                                                        I BOUGHT A TORO POWER CLEAR 60V SNOW BLOWER TODAY
                                                        by
                                                          • Recommended
                                                          Wonderful service!
                                                          Shopped in the garden department and not only was it quick the cashier was so helpful and kind. She offered help in loading the car and also offered us a cold bottle of water!
                                                          by
                                                            • Recommended
                                                            Not able to use military discount
                                                            I made two purchases one for some tools and another for a tool cabinet for a total of around 750 dollars and was not able to use my military discount. I did not have time to sign up online and did not feel like driving around to another store as I already started organizing the garage and just wanted to keep working. Another home depot I was able to just show my military ID and they applied the discount. Plus they seemed reluctant to find new cabinets in the box, which is what I did when I bought the first tool chest. Again, just wanted to leave and keep working. I know it was my choice to walk away, but I was in the middle of a project and just wanted to get it done. In the future, I will be looking elsewhere before purchasing from home depot.
                                                            by
                                                              Showing 1-30 of 469 reviews

                                                              Nearby Stores

                                                              21100 Penn St

                                                              Taylor, MI 48180

                                                              2.35 mi

                                                              Tool & Truck Rental

                                                              (734)374-7435

                                                              Pro Service Desk

                                                              (734)374-7400

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              25451 Michigan Ave

                                                              Dearborn Heights, MI 48125

                                                              4.85 mi

                                                              Tool & Truck Rental

                                                              (313)359-2403

                                                              Pro Service Desk

                                                              (313)359-2400

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              3163 Fairlane Drive

                                                              Allen Park, MI 48101

                                                              5.23 mi

                                                              Tool & Truck Rental

                                                              (313)253-1408

                                                              Pro Service Desk

                                                              (313)253-1402

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm