#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(340)715-8402
Store Hours
Mon-Fri: 6:00am - 9:00pm
Sat: 6:00am - 6:00pm
Sun: 7:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
1-2 Donoe Road 4000
Saint Thomas, VI 00802
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Customer Store Reviews

  • 4.6 out of 426 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (426)
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Showing 1-30 of 426 reviews
The associate in hardware was extremely helpful and kind.
The associate in hardware was extremely helpful and kind.
by
    • Recommended
    The store always clean and products were easy to find. The associates at the paint desk were frie...
    The store always clean and products were easy to find. The associates at the paint desk were friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Jshada, is an exceptional associate who processed my exchange with a great attitude, wonder smile...
    Jshada, is an exceptional associate who processed my exchange with a great attitude, wonder smile, and made my experience seem effortless. Thank you.
    by
    • Verified Purchase
    • Recommended
    I have always have recieved good customer service from home depot associates..am not trying to be...
    I have always have recieved good customer service from home depot associates..am not trying to be bias but i only deal with the old associates before the hurricanes associates like tamika, shawna, neffy and the big guy matthias these are my people also the manager Nika very knowledgeable.
    by
    • Verified Purchase
    • Recommended
    The strong benefit from this store is how much attention the worker pay to the customers. They g...
    The strong benefit from this store is how much attention the worker pay to the customers. They go out of there way to please. They don't even want a tip.
    by
    • Verified Purchase
    • Recommended
    Got what I needed to done. Wish there was a greater variety and more help from employees.
    Got what I needed to done. Wish there was a greater variety and more help from employees.
    by
    • Verified Purchase
    • Recommended
    The employees in the customer service area were quite helpful.
    The employees in the customer service area were quite helpful.
    by
    • Verified Purchase
    • Recommended
    The store is always exceptionally clean and fully stocked. The service is very pleasing. Most of ...
    The store is always exceptionally clean and fully stocked. The service is very pleasing. Most of the employees know me cause I’m a frequent shopper. I never have to do heavy lifting or too much searching. An associate is always available to assist me. It’s a one stop shopping center for all my household needs.
    by
    • Verified Purchase
    • Recommended
    Store was clean and organized. Employees were friendly and helpful
    Store was clean and organized. Employees were friendly and helpful
    by
    • Verified Purchase
    • Recommended
    Store was clean and organized. Employees were friendly and helpful.
    Store was clean and organized. Employees were friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Store was clean & organized. Employees were friendly.
    Store was clean & organized. Employees were friendly.
    by
    • Verified Purchase
    • Recommended
    I did a transaction at the service desk which is always pleasant i appreciate the fact customers ...
    I did a transaction at the service desk which is always pleasant i appreciate the fact customers are going to the correct section to check out makes my interactions at the service desk easier for my pick ups. I also had the pleasure of watching one of your associate think she's the supervisor not sure shawna her interaction with a very senior lady she was patient with her and even walk her to the door but what i was impressed about she acknowledged the customers in line to give her a minute while she assist this lady kudos to all your associates
    by
    • Verified Purchase
    • Recommended
    I have always have great service from this home depot
    I have always have great service from this home depot
    by
    • Verified Purchase
    • Recommended
    The store was clean. The cashier was cooperative. Every thing was organized.
    The store was clean. The cashier was cooperative. Every thing was organized.
    by
    • Verified Purchase
    • Recommended
    The store was prept ,clean, & ready. The employees were pleasant.
    The store was prept ,clean, & ready. The employees were pleasant.
    by
    • Verified Purchase
    • Recommended
    I had the most amazing shopping experience today at The Home Depot on St. Thomas in the US Virgin...
    I had the most amazing shopping experience today at The Home Depot on St. Thomas in the US Virgin Islands. Let me start at the beginning: After donating my routine phlebotomy samples, I walked toward a bus stop since my car battery has been out of order. As I was contemplating, whether or not to wait for a bus to take me to The Home Depot "in the country", a bus heading in that direction was approaching and reached the bus stop ahead of me. The driver waited for me to enter. The bus stopped directly in from of The Home Depot. Upon entering The Home Depot, I had a slight Idea of what I was looking for and where I would find it. Before I got lost in the huge store, I asked the first employee nearby where I could find a "handheld generator". Her shocked face told me that I somewhat confused her, but, politely, she told me the aisle where I would find generators. Upon arriving at the generator section with huge generators on the shelves, I knew that I was in the wrong area. I searched, but was moving in the wrong direction. Nevertheless, I saw someone who seem like a manager in the Cashier Area. I asked her the same question. She was not sure what I wanted, but took me to the same aisle with the generators, but the opposite end. As she was about to refer me to a polite young male employee who was working at the same spot where the "Battery Jump-Starters" were located, I found exactly what I wanted. While in line feeling proud that the initial 3 employees who helped find what I was looking for, I paid and checked out. Within 1 minute of reaching the bus stop in the returning direction, a bus approached. I am totally delighted that I found what I needed, I found it with the help of 3 employees, a cashier called me to her empty cashier alley, and I was able to catch a return bus immediately! I was in and out in a heartbeat. That has never happened to me before at The Home Depot or other stores. Thanks Home Depot for helping me become a beyond satisfied shopper.
    by
    • Verified Purchase
    • Recommended
    We are very grateful that Home Depot got up operating after the hurricanes in a hurry.
    We are very grateful that Home Depot got up operating after the hurricanes in a hurry.
    by
    • Verified Purchase
    • Recommended
    The store was very neat and clean
    The store was very neat and clean
    by
    • Verified Purchase
    • Recommended
    It was great
    It was great
    by
    • Verified Purchase
    • Recommended
    I love shopping at Home Depot! The prices are great, customer service is excellent and the store ...
    I love shopping at Home Depot! The prices are great, customer service is excellent and the store is always stocked! My fav department is the garden section!
    by
    • Verified Purchase
    • Recommended
    This store is very clean
    This store is very clean
    by
    • Verified Purchase
    • Recommended
    Great customer service from all the employees... especial Janice at the service desk, she always ...
    Great customer service from all the employees... especial Janice at the service desk, she always goes the extra mile
    by
    • Verified Purchase
    • Recommended
    The store was very clean
    The store was very clean
    by
    • Verified Purchase
    • Recommended
    There is a cashier by the name of Velda... wow I am amazed at her attitude she is so pleasant and...
    There is a cashier by the name of Velda... wow I am amazed at her attitude she is so pleasant and this is all the time. I wouldn’t know if she is having a bad day... she always assist and always even if she sees me twice in the same day to enjoy my day... she is wonderful.
    by
    • Verified Purchase
    • Recommended
    Clean store
    Clean store
    by
    • Verified Purchase
    • Recommended
    The store was very clean
    The store was very clean
    by
    • Verified Purchase
    • Recommended
    Nice store
    Nice store
    by
    • Verified Purchase
    • Recommended
    Judith is an excellent worker
    Judith is an excellent worker
    by
    • Verified Purchase
    • Recommended
    Wonderful store.Friendly staff
    Wonderful store.Friendly staff
    by
    • Verified Purchase
    • Recommended
    Great service
    Great service
    by
    • Verified Purchase
    Showing 1-30 of 426 reviews

    Nearby Stores

    1105 Barren Spot

    Kingshill, VI 00850

    43.80 mi

    Pro Service Desk

    (340)713-6402

    Mon-Sat: 6:00am - 9:00pm

    Sun: 7:00am - 7:00pm