#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(320)650-0404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
401 2nd St, South
Waite Park, MN 56387
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Customer Store Reviews

  • 4.6 out of 439 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (439)
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Showing 1-30 of 439 reviews
Help get the stuff load
Bought two heavy tool chest and they did all the work to load them in my truck. What relief still had to unload but half the job easy!!! Too bad I could not get them to unload😀
by
    Beautiful Refrigerator!
    It's only been installed for a little over a day, but so far, I LOVE IT!!! In spite of being a few cubic feet larger than the one it replaced, it fits perfectly in the same space, looks beautiful, works perfectly (so far) & unlike the one it replaced, it's super quiet. The only things I don't like about it are the same things I don't like about ALL current appliances, which is that there are TOO many plastic parts that look like they might break & it was too expensive. But, hello, it's 2022, it is what it is & I'm really HAPPY with this purchase!!!
    by
    • DIY
    • Recommended
    Great employees
    Brooke Rothwell legit helped me pick everything I needed out for my kitchen remodel. She needs a raise.
    by
      • Recommended
      Great help
      Brian D was great help on finding pallet of mulch and getting it loaded!
      by
        • Recommended
        Painting dept
        We were in to buy paint and asked man at desk question and he was very unfriendly and felt like was bothering him. He did not listen to what we asked for when getting paint.
        by
          Great customer service
          Megan at the service desk is always amazing at her job! I am a supervisor for a property management company and I always bring her random returns from all our leftovers that we don't use on jobs, she always does a great job and is one of the fastest employees there so it usually goes quick.
          by
            • Recommended
            ease of lighting fixture choice.
            Great selection of lighting fixtures displayed beautifully.
            by
              Friendly Environment
              5 stars for Evan, provide great customer service
              by
                This store is nice a close so very convenient for me. I shop at this store a lot.
                I just purchased a new washing machine. I haven't received it yet but the customer service with Alec Miller was exceptional.
                by
                  • Recommended
                  home depot st cloud
                  very nice clean store very friendly people making sure you are a satisfied customer and if there is or would be anything else one might need before leaving
                  by
                    • Recommended
                    Please Give Olivia S a Raise
                    My husband and I came in today and Olivia S checked us out. She not only checked us out quickly, but she was the sweetest/most friendly Home Depot employee I’ve ever met. Please give her a raise!
                    by
                      • Recommended
                      Great customer service and knowledgeable employeesl
                      We found everything we needed for a bathroom renovation with the help of the employees at the St. Cloud location. Great help within each department and excellent help getting us signed up for the veterans discount.
                      by
                        • Recommended
                        CUSTOMER SERVICE AT SERVICE DESK ST CLOUD STORE
                        I had some recent problems with two special ordered toilets that arrived broken and problem with a refund. Pam and Shawn went above and beyond to help me resolve these issues, they were kind, considerate and caring, expedited process, helped me problem solve and called me back when I called the store. They really made a difference for me and have wonderful customer service skills. They were both knowledgeable and helpful. I appreciated all they did to help me.
                        by
                          • Recommended
                          AMAZING STAFF
                          Melissa and Jeffrey went above and beyond on customer service. They actually helped me in a way that did not make me feel stupid
                          by
                            • Recommended
                            Excellent Customer Service
                            I love being able to order online and picking up my order. It's always so nice being able to stop by and have my stuff at the counter waiting on an expedient checkout!!
                            by
                              • Recommended
                              Helpfulness
                              I'm so glad that Brooke (in Kitchen remodel) approached me, and offered assistance...I'll be getting my cabinets and granite from Home Depot because of her help.
                              by
                                • Recommended
                                Pamela provides great customer service!
                                Pamela helped me with a coupon code that wasn’t working and addressed all of my questions. She was friendly and efficient!
                                by
                                  • Recommended
                                  Staff is outstanding
                                  I was struggling to get my military discount because the phone number was wrong and the code was not coming through on my phone. She logged in to get my code and fix my issue.
                                  by
                                    • Recommended
                                    Mediocre
                                    The store looks painfully average, nothing exciting is going on, you know what would make it exciting? If there was pyrotechnics used in store to advertise the product that would make me want to buy them.
                                    by
                                      1 found this review helpful
                                      Peppermint
                                      What does Phil's Hair smell like? I wonder...
                                      by
                                        • Recommended
                                        Good service
                                        Phil the St.Cloud M.N Store Manager goes all out for a customer, great guy bought a lawn mower and snow blower . I'll be back
                                        by
                                          • Recommended
                                          Extremely friendly and helpful at the Pro desk and very knowledgeable.
                                          I work with Brian at Pro desk. He constantly sets up the material that I need for Me. He even make sure that we get it loaded. And I have to check out quite often. I have Kim at the register. She is always seem to know what she is doing and looks out for others and tries to help them out at all times.
                                          by
                                            Best in Class Service Here
                                            Staff is intentional while assisting and personable throughout.
                                            by
                                              • Recommended
                                              Tracy is your star employee!
                                              Very helpful and kind. Best customer service I have experienced in a very long time from anywhere!.
                                              by
                                                • Recommended
                                                Hi
                                                Todah I Hath aer graeth daaeh.
                                                by
                                                  • Recommended
                                                  Awesome customer service
                                                  Everyone was happy and polite this morning
                                                  by
                                                    • Recommended
                                                    Very satisfied with my visit.
                                                    Extremely helpful employees and very clean store.
                                                    by
                                                      • Recommended
                                                      Customer service
                                                      I had another large item purchase at a competitor, and after paying for it and waiting for over 2 hours to have it loaded - it was not in stock. I was told that I would be called when it came in. Which I wasn't, and then no apologies for my inconvenience. Repeatedly I was told that I should have been checking on the item. :( I purchased a large item from The Home Depot, and I was kept informed about the item purchased. The delivery. I felt as if my time was important in regards to my item. :)
                                                      by
                                                        • Recommended
                                                        Wonderful customer service
                                                        Needed help to figure out if I could place an order from a different location and have it delivered Melissa went above and beyond making this all happen very easily!!
                                                        by
                                                          • Recommended
                                                          The employee that helped me was knowledgeable
                                                          I was in a hurry the employee that helped me was very knowledgeable and friendly. I didn’t get his name but he was in a electric wheelchair.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 439 reviews

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