#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(636)936-3500
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3891 Mexico Rd
Saint Charles, MO 63303
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Customer Store Reviews

  • 4.7 out of 498 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (498)
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Showing 1-30 of 498 reviews
Great experience at Home Depot Today!
5 STARS! Bria and Rhonda thank you for going the extra mile to help me pick out carpeting for my home today. You are both the best!
by
    • Recommended
    Appliance Service
    Received outstanding support from the Appliance Specialist Fred Bartels. He was extremely helpful and knowledgeable about helping us select a replacement microwave.
    by
      • Recommended
      Excellent Staff
      They helped me with all my needs.
      by
        22 Years and counting
        I have been coming to this store since I moved to St Peters and they have never let me down. I will continue to come here as long as I live here.
        by
          • Recommended
          Outstanding Service
          Within minutes of entering the store I was pleasantly surprised by the immediate attention from your associates. Amanda asked me how she could help and showed me the items needed to complete my project and ultimately my purchase. If you had more associates like Amanda to assist customers the way she assisted me - your stores daily sales would definitely increase. This type of personal service provided to other shoppers who could use the extra help to envision their completed project would help all of us “Do it ourselveser’s” Amanda is a great asset to your company.
          by
            Please ask customer if they need an email receipt
            Please ask customer if they need an email receipt. Some of us need them for there business.
            by
              • Recommended
              Great Customer Service!
              While walking around the store, we were constantly asked if we were doing okay in almost every section. Everyone was so friendly towards us and helpful when we had questions. The cashier, Amy, was fabulous and very engaging with us during our experience. She is the definition of a great sales leader!
              by
                • Recommended
                Purchased LG portable air conditioner
                So glad the store had this item in stock. I purchased this item in September and checking my closest store this was the only one that had it in stock.
                by
                  • Recommended
                  Lazy store employees
                  I am 68 yrs old and was loading 2x12x12 pressure treated lumber while 5 employees were standing around talking and watching....none offered to assist!
                  by
                    Stainless Deck Screws are the best
                    I have used them all over the outside and am really pleased!
                    by
                      • Recommended
                      Staff Is Knowledgeable
                      I shop here frequently and everyone is very attentive and helpful. They know what you need and if they don’t they are happy to find out. Consistent every time I go there!
                      by
                        • Recommended
                        10% Military Discount
                        Home Depot DISCONTINUED 10% MILITARY discount, to customers which DO NOT own a Smart Phone! That's really a bad and unfair decision by management, and it needs to be reversed immediately. Owning a Smart Phone, has absolutely nothing to do with prior military service or veteran status! WAKE UP HOME DEPOT.......
                        by
                          Military
                          Home Depot is no longer friendly to giving military discounts! Made process more difficult!
                          by
                            Not What It Used To Be
                            Out of stock on project completers. Associates who would rather talk among themselves than help a customer. 3 Associates standing at the flooring desk visiting and I was a big bother to them. Oh and the other day they told me my military ID was not sufficient for the military discount. But then today they took it. So there is really no consistency or standards anywhere. Store is dirty and unsafe. Shelf maintenance is a disaster. That's ok, when I was there I did maintenance for you just so I could find what I needed.
                            by
                              Roll of 12 guage wire
                              I wish I had purchased this 2 months ago. We have raccoon problem with our suet feeders as they can pull them open.
                              by
                                • Recommended
                                Awesome staff, great store layout
                                Every time I visit this location the staff is very helpful and the store is clean.
                                by
                                  • Recommended
                                  Very sleek
                                  Bought Samsung a counter deep side by side black stainless refrigerator. No handles and the finish/color is sharp.
                                  by
                                    • Recommended
                                    Great customer service!
                                    Keep it up Jose you and your posse did a great job!
                                    by
                                      • Recommended
                                      always quality service and goods
                                      they will always prompt and select the necessary tool
                                      by
                                        • Recommended
                                        great and clean store
                                        i like the veteran discount
                                        by
                                          • Recommended
                                          It's my go to place.
                                          I've started to replace my current tools with the Ryobi brand. I'm extremely happy with all of them so far. Battery powered lawn mower, 120v table saw and drill bit kits. Looking forward to my next purchase.
                                          by
                                            • Recommended
                                            Top Shelf
                                            They provided me with the safety I needed in order to get something from the top shelf.
                                            by
                                              • Recommended
                                              No Complaints
                                              I was in and out without hassle.
                                              by
                                                • Recommended
                                                Donna in Kitchen
                                                Donna in kitchens was GREAT very nice and caring when I was communicating with my husband through text messages due to him being out of town with his job and us needing to order new kitchen countertops.
                                                by
                                                  • Recommended
                                                  The store is handy to get to.
                                                  The store is handy to get to.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Have been going to this store for around 30 years always been happy with the service.
                                                  Have been going to this store for around 30 years always been happy with the service.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Hugh was absolutely outstanding. Very refreshing to see a very young man that has the natural ski...
                                                  Hugh was absolutely outstanding. Very refreshing to see a very young man that has the natural skills to deal with the public. He is definitely going to be very successful in any pursuit that he would choose.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Employees are not very knowledgeable. Refuse to do their full job as they leave the temporary gat...
                                                  Employees are not very knowledgeable. Refuse to do their full job as they leave the temporary gates in place while there is no HE being utilized. The employee we “helped” was clueless. He wouldn’t ask any of the other associates about a location of stock for product and sent us to customer service, which was on the other side of the store. Carts and randomness are being left in the aisles making it hard to navigate around. It’s often times hard to find an employee to “help”. I often times utilize the app for assistance, until that item isn’t there and then I need real assistance, which wasn’t at all helpful today.
                                                  by
                                                  • Verified Purchase
                                                  Great store with TOO MUCH SALES DISPLAYS CLOGGING UP THE AISLES.
                                                  Great store with TOO MUCH SALES DISPLAYS CLOGGING UP THE AISLES.
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  1 found this review helpful
                                                  Thanks for offering masks and hand sanitizer!!
                                                  Thanks for offering masks and hand sanitizer!!
                                                  by
                                                  • Verified Purchase
                                                  • Recommended
                                                  Showing 1-30 of 498 reviews

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