#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)620-5415
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
89 Interstate Park Drive
Southington, CT 06489
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 358 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (358)
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Showing 1-30 of 358 reviews
This is the best Home Depot you’ll ever go to… The people are friendly and they always have plent...
This is the best Home Depot you’ll ever go to… The people are friendly and they always have plenty of supplies
by
  • Verified Purchase
  • Recommended
If you are looking for appliances see Karen the associate, she's very helpful.
If you are looking for appliances see Karen the associate, she's very helpful.
by
  • Verified Purchase
  • Recommended
This is the best Home Depot store I’ve ever been to… It is a little smaller than most, but I find...
This is the best Home Depot store I’ve ever been to… It is a little smaller than most, but I find it normally has more product than most. As it is kind of nestled between a few other larger locations, Do you normally encounter an extremely friendly staff and a store that is not extremely busy.
by
  • Verified Purchase
  • Recommended
THE STORE WAS CLEAN AND THE ASSOCIATES WERE FRIENDLY AND ATTENTIVE. ASSOCIATE SHOWED ME THE RANGE...
THE STORE WAS CLEAN AND THE ASSOCIATES WERE FRIENDLY AND ATTENTIVE. ASSOCIATE SHOWED ME THE RANGE I WAS LOOKING FOR TOOK THE TIME TO EXPLAIN THE FEATURES AND BENEFITS AND MADE THE PURCHASE EASY RIGHT DOWN TO SCHEDULING DELIVERY AT MY CONVENIENCE.
by
  • Verified Purchase
  • Recommended
Associates are very knowledgeable and helpful.
Associates are very knowledgeable and helpful.
by
  • Verified Purchase
  • Recommended
Andrea was very helpful, great customer service, and spent time helping us find a microwave and p...
Andrea was very helpful, great customer service, and spent time helping us find a microwave and patio umbrella! EJ was also very nice and helped Andrea get it from a high overhead shelf. The employees were helpful and I enjoyed shopping in this store. Due to Covid the supply of microwaves and patio umbrellas were low: however, we found a Samsung microwave we love. When I asked for assistance Andrea found us and helped us.
by
  • Verified Purchase
  • Recommended
Great scheduling team. Excellent installers for Hot Water Heater. They even install on the weeken...
Great scheduling team. Excellent installers for Hot Water Heater. They even install on the weekends. Great overall experience.
by
  • Verified Purchase
  • Recommended
I received excellent customer service at this Home Depot store again. This time it was from an as...
I received excellent customer service at this Home Depot store again. This time it was from an associate, Brayden, who helped me with the purchase of a cordless trimmer. I explained I have never bought something like this before and he not only described my options, he also told me how to set it up and use it once I got home. He did all of this even though he didn't work in that department. He gave me all the time that I needed. He was very patient and his customer service was exemplary. I live closer to another Home Depot where the customer service isn't the same as the store's.
by
  • Verified Purchase
  • Recommended
thank you home depot
thank you home depot
by
  • Verified Purchase
  • Recommended
Order pickup is always a fiasco.
Order pickup is always a fiasco.
by
  • Verified Purchase
Ordered online at 7pm, got confirmation at 10pm, order was put in my van at 8am the next morning ...
Ordered online at 7pm, got confirmation at 10pm, order was put in my van at 8am the next morning in less than five minutes after I called saying I was ready to pick up.
by
  • Verified Purchase
  • Recommended
good
good
by
  • Verified Purchase
  • Recommended
Had a product delivered from an online home depot purchase that was not in good shape. I called ...
Had a product delivered from an online home depot purchase that was not in good shape. I called and spoke to Heidi at the Pro Desk and she told me to come right in to return it no problem. I was in and out within 20 minutes, shopping for another item too. The folks at the Pro Desk are great!!
by
  • Verified Purchase
  • Recommended
This is a superior Home Depot location compared to the other 2 locations I have used/went to. The...
This is a superior Home Depot location compared to the other 2 locations I have used/went to. The store is very well run by management and the employees.
by
  • Verified Purchase
  • Recommended
I had a project that needed to be done and was given instructions on what type of item to get at ...
I had a project that needed to be done and was given instructions on what type of item to get at Home Depot. Patrick at Home Depot was wonderful and helped me get the item I needed and even signed me up for a Home Depot credit card. I was very thankful for his help.
by
  • Verified Purchase
  • Recommended
It's a beautiful place and there is always someone to help you !!!
It's a beautiful place and there is always someone to help you !!!
by
  • Verified Purchase
  • Recommended
Great experience at the Pro desk today. Always so helpful!
Great experience at the Pro desk today. Always so helpful!
by
  • Verified Purchase
  • Recommended
Associates were friendly and made getting ina nd out a breeze
Associates were friendly and made getting ina nd out a breeze
by
  • Verified Purchase
  • Recommended
Very friendly, patient and knowledgeable staff. We had a great experience working with Joe G. to ...
Very friendly, patient and knowledgeable staff. We had a great experience working with Joe G. to find and purchase all the materials for a kitchen backsplash. He went above and beyond! Would go back for future projects!
by
  • Verified Purchase
  • Recommended
Extremely helpful, informed and friendly employees.
Extremely helpful, informed and friendly employees.
by
  • Verified Purchase
  • Recommended
Cheryl at service desk was very kind, helpful and made my day!!!
Cheryl at service desk was very kind, helpful and made my day!!!
by
  • Verified Purchase
  • Recommended
Very helpful store employees every time I go in.
Very helpful store employees every time I go in.
by
  • Verified Purchase
  • Recommended
Store was clean and not very crowded
Store was clean and not very crowded
by
  • Verified Purchase
  • Recommended
The store is easy to get to, and the employees are always helpful.
The store is easy to get to, and the employees are always helpful.
by
  • Verified Purchase
  • Recommended
very good night associates are retired senior friendly smily
very good night associates are retired senior friendly smily
by
  • Verified Purchase
  • Recommended
IT IS WEL STOCKED CLEAN employees scarce at times I was told your flowers come from flower v...
IT IS WEL STOCKED CLEAN employees scarce at times I was told your flowers come from flower vendors not home depot warehouse
by
  • Verified Purchase
  • Recommended
Joe G is an exceptional employee and should be recognized as such. Aside from helping me, how he ...
Joe G is an exceptional employee and should be recognized as such. Aside from helping me, how he helped me and what else he did was most impressive and experiences that other employees can provide. While assisting me, Joe was watching and aware of other customers. He would ask them if they needed help, provide assistance while maintaining a positive attitude. He didn't make it appear as if he was too busy or rushing. Complete composure. In addition to this, when a younger associate stopped by he took the time to explain what he was doing, mentoring him. He even offered to teach him more if he had interest. A professional through and through.
by
  • Verified Purchase
  • Recommended
This store has the most amazing staff. If you want excellence in service and knowledgeable staff ...
This store has the most amazing staff. If you want excellence in service and knowledgeable staff this is the store you need to visit. Friendly staff and very clean.
by
  • Verified Purchase
  • Recommended
Occasional shopper. Every time I go, I get treated well by caring, competent people & the prices...
Occasional shopper. Every time I go, I get treated well by caring, competent people & the prices, from every day to special mark downs, are very good. If you want a big ticket item, talk to them. They will work for you to earn your business. They live up to their motto.
by
  • Verified Purchase
  • Recommended
I shop many Home Depots. Queen Street HD is my favorite. The associates are always willing to hel...
I shop many Home Depots. Queen Street HD is my favorite. The associates are always willing to help from special orders to helping me load my truck are never an issue. Unlike some of the other stores I shop at, where you cant find an associate and if you do they do not want to be bothered most of the time. This store rocks. Contractors like myself work with the Pro Desk and are very satisfied with the prices and services this store provides. Jeff, The Store manager is always available to lend a hand if you need him and Brenda and Jake from the Pro-Desk are amazing dedicated associates. Queen Street Home Depot is truly a great shopping experience every time I shop.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 358 reviews

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