#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)620-8402
Tool & Truck Rental(860)620-8408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1816 Meriden Waterbury Turnpike
Southington, CT 06489
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Customer Store Reviews

  • 4.7 out of 382 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (382)
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Showing 1-30 of 382 reviews
South Southington, CT store has excellent employee
I went to South Southington store for topsoil on 2 occasions. First trip was for 20 bags. Joshua the parking lot attendant was called and came immediately to load on flatbed and load into my car. So friendly kind hard working. I offered a tip to him but he explained he could not accept it and explained HD doesn’t allow it. He said “it’s my job to do this but thank you” I returned for another 31 bags of soil and again Joshua was parking lot attendant. He was called to come and load onto flatbed and into my car.. again he came immediately smiling and remembered me from my previous visit. Hard worker kind sincere and doing a great job. HD found a gem
by
    • Recommended
    Immature Help
    A male employee left me hanging while they went on break. I ran into the employee as he was checking back in at the service desk.
    by
      Cashier overcharged me
      I bought 2 2x6x10 boards and was charged for 5. Cashier seemed confused about adding the amount of boards
      by
        Gisele was excellent!
        My cashier Gizelle was wonderful. She helped me so much.
        by
          • Recommended
          Good employees
          They will help you with any information
          by
            • Recommended
            Best store
            I bought a snowblower last min and so happy with it
            by
              • Recommended
              Front door replacement
              I understand Home Depot in several stores uses Odessa builders LLC !! We had a front door installed by this horrible company !! I would never use Home Depot for any more home projects if this company has anything to do with the job.
              by
                Always in stock.
                We love our Ryobi Saw table and other tools. Definitely putting them to use in our new home!
                by
                  • Recommended
                  Customer service
                  Assistance I needed was provided and it saved me time and money
                  by
                    • Recommended
                    Home Depot Southington CT
                    Friendly helpful personnel. Lots of items on display but the hardware area needs more variety for screws bolts nuts etc.ee
                    by
                      • Recommended
                      Joan is one of the nicest people in your store I have had a few problems in the past and Joan has...
                      Joan is one of the nicest people in your store I have had a few problems in the past and Joan has always made them better
                      by
                      • Verified Purchase
                      • Recommended
                      My Fathers Day Celebration
                      My Fathers Day Celebration
                      by
                      • Verified Purchase
                      • Recommended
                      THE STAFF AT THIS LOCATION GO ABOVE AND BEYOND TO MAKE YOUR SHOPPING EXPERIENCE GREAT. SEAN BALL...
                      THE STAFF AT THIS LOCATION GO ABOVE AND BEYOND TO MAKE YOUR SHOPPING EXPERIENCE GREAT. SEAN BALL AND DONNA RUSSEL ARE TWO OF THE NICEST, HARD-WORKING AND KNOWLEDGABLE STAFF THAT I HAVE EVER EXPERIENCED. THEY COULD TEACH THE STAFF AT OTHER LOCATIONS HOW TO BE NICE AND HELPFUL. THANK YOU HOME DEPOT SOUTH SOUTHINGTON, FOR GOING OUT OF YOUR WAY TP MAKE MY SHOPPING EXPERIENCE SO GREAT.
                      by
                      • Verified Purchase
                      • Recommended
                      The customer service is informed and so helpful!!! The employees I've spoken with recently gave ...
                      The customer service is informed and so helpful!!! The employees I've spoken with recently gave me great advice and my porch is coming out great! From information on orbital sander rentals, vacuuming and washing porch, then priming and now preferred paints, they have helped me beautify my home (for reasonable prices!)
                      by
                      • Verified Purchase
                      • Recommended
                      Best Homedepot in my area. find exactly what Ineed when I NEED IT.
                      Best Homedepot in my area. find exactly what Ineed when I NEED IT.
                      by
                      • Verified Purchase
                      • Recommended
                      The selections offered were in stock and fairly priced. The associate at the checkout was very cu...
                      The selections offered were in stock and fairly priced. The associate at the checkout was very customer friendly and knowledgeable. Very professional as a Home Depot employee. Area was clean and social distancing/wearing of masks was present too.
                      by
                      • Verified Purchase
                      • Recommended
                      The store is always well stocked, and, anyone asked will always point me in the right direction. ...
                      The store is always well stocked, and, anyone asked will always point me in the right direction. This time I did not need any direction, since plants were on display outside. Quality plants, and, well watered. Know that this takes time, but, is necessary to provide for good planting at home.
                      by
                      • Verified Purchase
                      • Recommended
                      To me this Home Depot is a pleasure to shop at.
                      To me this Home Depot is a pleasure to shop at.
                      by
                      • Verified Purchase
                      • Recommended
                      Clean, friendly store... helpful employees that don’t ignore you as with other locations.
                      Clean, friendly store... helpful employees that don’t ignore you as with other locations.
                      by
                      • Verified Purchase
                      • Recommended
                      Custmer service is terrible and management when made aware of issues does nothing. You can't ev...
                      Custmer service is terrible and management when made aware of issues does nothing. You can't even get back a simple phone call when told to expect one. If you have a question dont expect an answer and if you do manage to find someone the answer is never right. This is what you encounter when management doesn't care about customers. HOW SAD.
                      by
                      • Verified Purchase
                      Absolutely love this store. I drive past another store to go to Southington
                      Absolutely love this store. I drive past another store to go to Southington
                      by
                      • Verified Purchase
                      • Recommended
                      The cashier in the garden center was very courteous.
                      The cashier in the garden center was very courteous.
                      by
                      • Verified Purchase
                      • Recommended
                      It is a clean store. The employees are very friendly and helpful and willing to show you were the...
                      It is a clean store. The employees are very friendly and helpful and willing to show you were the item you want is....its a go to store for all your needs! Its is a big 10 in my book!!!
                      by
                      • Verified Purchase
                      • Recommended
                      the store was well stocked. staff very helpful and friendly. Space was good and distancing poss...
                      the store was well stocked. staff very helpful and friendly. Space was good and distancing possible. Everyone had masks and were respectful of distancing
                      by
                      • Verified Purchase
                      • Recommended
                      The store was stocked well and very clean. I received excellent service in the appliance departm...
                      The store was stocked well and very clean. I received excellent service in the appliance department and Associate Sheri was amazing at helping me and was very patient.
                      by
                      • Verified Purchase
                      • Recommended
                      Everything was organized and very clean. And all items I was looking for were in stock.
                      Everything was organized and very clean. And all items I was looking for were in stock.
                      by
                      • Verified Purchase
                      • Recommended
                      This Home Depot is the one closest to where I work on my drive home, read that as not my primary ...
                      This Home Depot is the one closest to where I work on my drive home, read that as not my primary Home Depot. I will be comparing it to Home Depot in Waterbury CT, and some other random Home Depots that I use. I like this store because it is on my way home, it is clean, it is well stocked, things are reasonably easy to find, the staff is friendly and helpful, and there are no vagrants hanging out in front of the store. One thing that this Home Depot does not have that others do have is a food vendor of some kind, I don't know how important that is to me but it is something that other stores do have.
                      by
                      • Verified Purchase
                      • Recommended
                      extremely helpful very clean and friendly good experience to shop there
                      extremely helpful very clean and friendly good experience to shop there
                      by
                      • Verified Purchase
                      • Recommended
                      this is the only home depot i would recommend if you live in waterbury or near this store firs...
                      this is the only home depot i would recommend if you live in waterbury or near this store first it is tops ,all employees know what they are doing and where things are. also very friendly. You dont have to go looking for a employee to get help or advice. i only go to this store and no other once you do go there you will see why you go the extra miles is well worth it
                      by
                      • Verified Purchase
                      • Recommended
                      First day of Spring and not a flatbed to be found in garden area. Garden register not open. Had t...
                      First day of Spring and not a flatbed to be found in garden area. Garden register not open. Had to go to roofing for a flatbed, back to garden to load up, then all the way back to checkouts by lumber to cash out. NOT customer friendly.☹
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Showing 1-30 of 382 reviews

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