#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(860)620-8402
Tool & Truck Rental(860)620-8408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1816 Meriden Waterbury Turnpike
Southington, CT 06489
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 382 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (382)
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Showing 1-30 of 382 reviews
Great Employees!
Sylvie and Amrita were extremely helpful during my visit to purchase lawn supplies. I was given a nice discount on a torn bag of fertilizer.
by
    • Recommended
    Super Helpful!
    I was warmly greeted and then helped by a wonderful woman named Diane. While this store is across town, I go to this one because I find the people much friendlier.
    by
      • Recommended
      Employees that go out of their way to help you find what you need.
      If you shop at Home Depot in another town, try the South Southington store. The store manager, Skye Sgambati, is awesome and will go out of her way to help you find what you need. Kelly in paint and Paul in lumber go out of their way to make sure you get exactly what you need. They are all very knowledgeable in their areas of expertise.
      by
        • Recommended
        Knowledgeable Carpet Salesman
        4/8/24 Salesperson gave us ample time to look, answered all our questions clearly and intelligently, made perfect suggestions, explained the entire installation process, and more. Offered promotions and suggestions along the way. This salesperson knows his stuff. Highly recommend.
        by
          • Recommended
          Wonderful customer service
          Nicest woman helped me out in the customer checkout today- so thoughtful- made my day.
          by
            • Recommended
            Best Home Depot I’ve ever been to!
            Putting on an addition, have been going here often. Everyone is so helpful; Lizzette has gone above and beyond!
            by
              • Recommended
              Staff
              Colleen was cheerful, quick and helpful
              by
                • Recommended
                SAM IN FLOORING WAS EXCEPTIONAL
                Excellent customer service today from Sam in the flooring department …he was Thorough, Genuine, Knowledgeable, Exceptional and Honest…GO SEE SAM he will restore your faith In Good Ole Customer service
                by
                  • Recommended
                  Manager with an attitude
                  The manager, Skye Sgambati, was so rude to her employee. It made me quite uncomfortable.
                  by
                    • Recommended
                    Employee Help
                    Looking to buy a new refridgerator.
                    by
                      Excellent Service
                      Service here is always great there is never a wait and you can always find what you are looking for.
                      by
                        • Recommended
                        Cashiers really are friendly
                        Several people tried to help us find driveway caulk. It’s no longer stocked. Having said that, on this particular visit Anthony was especially friendly!
                        by
                          Three perfect examples of customer support
                          Never once have I received this level of service from a Home Depot employee!!! BEN BILL & Carrianna all three were EXCEPTIONALLY PROFICIENT AT THEIR JOBS!!! I was very very impressed
                          by
                            Excellent customer service! Knowledgeable & professional
                            Rich went above and beyond for us and helped in our decision of what washer and dryer to purchase. He was very knowledgeable and professional throughout the process. Beyond happy with our choice and all the help he provided.
                            by
                              • Recommended
                              Great store
                              One of the best HD stores I have been to
                              by
                                • Recommended
                                I've never gone wrong shopping here
                                They have always had what I needed and were helpful if I had trouble finding it. The only thing that brought me to 4 stars instead of 5 was that the pickup for online ordering isn't always streamlined. If it is a simple online order it isn't too bad but in the couple of times I have had a larger online order it wasn't well organized.
                                by
                                  • Recommended
                                  Awesome staff
                                  The staff went above and beyond to help me and get my refund for a recent purchase. It wasn’t simple but they made it happen
                                  by
                                    Good customer service
                                    Employees here are very helpful, there willingness to assist is above expectations.
                                    by
                                      • Recommended
                                      Kitchen Cabinet Design
                                      Went there for assistance in layout design for kitchen cabinets. Brian, a month ago, spent time with me and made some printouts of the plan. The layout was very nice & he showed what it would look like & one that had the products ID Numbers. I Spoke with Donna & she made sure that All the Cabinets in the Right Models & Colors were Available. When I got there, She got someone with the Lift to take down the cabinets for me. She also helped me pick out a countertop, which I will purchase soon.
                                      by
                                        • Recommended
                                        Neat and Clean Great Staff
                                        Employee Gary was great in helping to find the item we were looking for. It was still boxed on an upper shelf.
                                        by
                                          • Recommended
                                          The Cadillac of home improvement stores
                                          I came to get one thing, but the employee that helped us was so personable and friendly, she made it seem like I had been best friends with her for years. I was looking for a steamer scrubber for my floors, and the employee went above and beyond to make sure we made the absolute best choice available.
                                          by
                                            • Recommended
                                            Bill
                                            I would like to thank Bill for being an absolutely outstanding associate. He made a very trying day into a successful day!!! Bill went far above the call of duty for me. Bill took a substantial amount of time to make things right for me. THANK YOU BILL!!!
                                            by
                                              • Recommended
                                              Friendly Employees
                                              I called the service desk and asked if they could cut some plywood that I was going to buy. They told me in the morning as the saw operator with be there to complete the order. He was great, cut to perfection!!! Employees are very friendly and helpful.
                                              by
                                                • Recommended
                                                Most helpful and courteous
                                                I just purchased a range and hood
                                                by
                                                  • Recommended
                                                  excellent employies
                                                  the help in this store is fantastic.
                                                  by
                                                    • Recommended
                                                    EXCELLENT CUSTOMER SERVICE !!!!
                                                    Deb and Erin made this shopping experience seem like I was in a Hallmark movie! So helpful! Thank you and Happy Holidays!
                                                    by
                                                      • Recommended
                                                      Nice user friendly store
                                                      Always find what I need and if I'm puzzled most employees will help with getting a solution to the issue.
                                                      by
                                                        • Recommended
                                                        Experience @ Home Depot
                                                        There were a lot of people working in the isles asking if we needed any help. We spoke with 3 of them and everyone was so helpful and sweet!
                                                        by
                                                          • Recommended
                                                          SouthSouthingtonReview
                                                          This location is very convenient pleasant employees and helpful
                                                          by
                                                            • Recommended
                                                            Good Experience
                                                            My husband & I shopped in the South Southington store yesterday. The staff was friendly & helpful. The store was clean & well stocked. Plants outside were beautiful.....they looked healthy & well cared for. It was an easy & pleasant shopping trip.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 382 reviews

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