#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)214-3512
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
440 Randall Road
South Elgin, IL 60177
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Customer Store Reviews

  • 4.8 out of 431 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
This store always has an abundance of plants and flowers as soon as the spring weather breaks.
This store always has an abundance of plants and flowers as soon as the spring weather breaks.
by
  • Verified Purchase
  • Recommended
I like this store and in general what Home depot has to offer. But, when you go to check out ther...
I like this store and in general what Home depot has to offer. But, when you go to check out there is a clerk, Renee that absolutely hounds you to open a credit card with home depot. Even after you firmly say, "no thank you" multiple times. It absolutely ruins your shopping experience.
by
  • Verified Purchase
1 found this review helpful
Great service and pro experience from Jim at this location.
Great service and pro experience from Jim at this location.
by
  • Verified Purchase
  • Recommended
The store itself is fine and I have been here many times and will be back again. The one thing I ...
The store itself is fine and I have been here many times and will be back again. The one thing I did or do not like is receiving a coupon that is limited on the date for use. The large purchase I made expired the day before I made the purchase.
by
  • Verified Purchase
  • Recommended
This is the cleanest Home Depot I have ever been to! There always seems to be several employees ...
This is the cleanest Home Depot I have ever been to! There always seems to be several employees around at all times if I need assistance.
by
  • Verified Purchase
  • Recommended
I purchased a toilet and found it was cracked once I got it home. When I returned to the store th...
I purchased a toilet and found it was cracked once I got it home. When I returned to the store the Service People were outstanding. One of the store associates named Adrian saw that I am older and need help loading and unloading. He walked me back to the bath aisle, loaded the new toilet and stuck with me to get it into my SUV. Great crew there!
by
  • Verified Purchase
  • Recommended
All employees ready to lend a hand and help to find items in the store that you need.
All employees ready to lend a hand and help to find items in the store that you need.
by
  • Verified Purchase
I love coming to this store. Gigi and her crew are always so sweet and friendly! Gigi loves her e...
I love coming to this store. Gigi and her crew are always so sweet and friendly! Gigi loves her employees and shows that same love to her customers. Sometimes me and my crew come in just to say hello and chat.
by
  • Verified Purchase
  • Recommended
Fantastic shopping experience for new appliances with employees Sean and Emily spending extra tim...
Fantastic shopping experience for new appliances with employees Sean and Emily spending extra time to make sure all was correct and maximize our use of rebates to give us the best value. Highly recommend this store and store employees.
by
  • Verified Purchase
  • Recommended
everything was clean and neat and all employee were very helpful
everything was clean and neat and all employee were very helpful
by
  • Verified Purchase
  • Recommended
Samantha outside in garden cashier very nice helpful ....
Samantha outside in garden cashier very nice helpful ....
by
  • Verified Purchase
  • Recommended
Amazing customer service! Lois, Gigi and Ethan went above and beyond for me. Also want to thank...
Amazing customer service! Lois, Gigi and Ethan went above and beyond for me. Also want to thank the woman in flooring who also helped me. Best Home Depot, way better than the one by my house.
by
  • Verified Purchase
  • Recommended
Lois in the checkout area is very sweet, professional, knowledgeable, caring, kind and should d...
Lois in the checkout area is very sweet, professional, knowledgeable, caring, kind and should definitely be commended for an outstanding job!!! This is not the first time I have dealt with Lois. Every time I am in her checkout line....it brings a bit of a smile to my face (and that very RARELY happens). She would be an excellent roll model for your younger employees FOR SURE! Home Depot should begin a mentorship program and Lois should be the head of that program! Thank you.
by
  • Verified Purchase
  • Recommended
We did last minute shopping and employees Alex and Juan helped us load 59 boxes of flooring and u...
We did last minute shopping and employees Alex and Juan helped us load 59 boxes of flooring and unload onto our truck with no hesitation. Very friendly and enthusiastic to help. Product was in store and easy to find along with using website. We have done remodeling in our home and business. We use this store more due to the availability of product.
by
  • Verified Purchase
  • Recommended
Well stocked, clean and great staff. Karen is on my list when it's time to check out.
Well stocked, clean and great staff. Karen is on my list when it's time to check out.
by
  • Verified Purchase
  • Recommended
I really like going to this Home Depot. They always have what I need and the employees are very ...
I really like going to this Home Depot. They always have what I need and the employees are very polite and willing to help you at all times.
by
  • Verified Purchase
  • Recommended
When stopping by to purchase replacement handles for a light duty wheelbarrow, store employees ne...
When stopping by to purchase replacement handles for a light duty wheelbarrow, store employees need to know if this item is ment to be included with only new wheelbarrow?. I needed two light duty handles and will purchase elsewhere as no skew number could be found on these handles and no one knew if this item was meant to only be included as part of a new light duty wheelbarrow. Probably could have sold for price of heavy duty handles (which are around $15.00) and I would have bought, as I needed this item. I live close to this store and use for many items. Employees need to be sharper with this type of stuff. If no skew and someone cannot find, just say it is not intended to be sold seperatly and I will be on my way.
by
  • Verified Purchase
  • Recommended
The store was awesome and I just can't wait to go back again
The store was awesome and I just can't wait to go back again
by
  • Verified Purchase
  • Recommended
I love Home Depot for product quality and knowledgeable personal The only thing , I’m not happy ...
I love Home Depot for product quality and knowledgeable personal The only thing , I’m not happy is that , they should have a lift or cart to load refrigerators on pick up trucks , most people got transportation and don’t want to pay Home Depot $75 for dropping it at your garage, if that includes installation all the way to your kitchen , sure I’ll pay them $75
by
  • Verified Purchase
  • Recommended
Always has great stock of items and super friendly, helpful staff.
Always has great stock of items and super friendly, helpful staff.
by
  • Verified Purchase
  • Recommended
Cashiers are very friendly, Ariana helped me find what I needed and scanned me out with a big smile!
Cashiers are very friendly, Ariana helped me find what I needed and scanned me out with a big smile!
by
  • Verified Purchase
  • Recommended
so far I am always greeted and asked if I need any assistance every time I go in staff is never p...
so far I am always greeted and asked if I need any assistance every time I go in staff is never pushy always kind and helpful with any question or need Please keep up the good work and Thank you
by
  • Verified Purchase
  • Recommended
The friendliess Home Depot on Randall Road!
The friendliess Home Depot on Randall Road!
by
  • Verified Purchase
  • Recommended
This store is very convenient and seems to always have enough help to get in and out quickly.
This store is very convenient and seems to always have enough help to get in and out quickly.
by
  • Verified Purchase
  • Recommended
Always friendly, helpful team members.
Always friendly, helpful team members.
by
  • Verified Purchase
  • Recommended
Tommy the cashier who helped me find the store got me to where I needed to be helped me the minut...
Tommy the cashier who helped me find the store got me to where I needed to be helped me the minute I came into the store and took care of me he was so nice I really appreciated all his efforts then there was a lady there I talked to where I needed some paint she couldn't help me because I didn't have the sample I needed to show her or I didn't write down what I needed so no fault of her own but she was so nice
by
  • Verified Purchase
  • Recommended
Great store with great workers. I really enjoy visiting.
Great store with great workers. I really enjoy visiting.
by
  • Verified Purchase
  • Recommended
This is a very clean, organized and friendly store.
This is a very clean, organized and friendly store.
by
  • Verified Purchase
  • Recommended
Staff is always friendly and helpful. Often times have gone above and beyond to answer questions...
Staff is always friendly and helpful. Often times have gone above and beyond to answer questions I have on products and specs.
by
  • Verified Purchase
  • Recommended
THE LUMBER DEPARTMENT HAS A GENTLEMAN NAMED MARK. HE WAS EXTREMELY HELPFUL.
THE LUMBER DEPARTMENT HAS A GENTLEMAN NAMED MARK. HE WAS EXTREMELY HELPFUL.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 431 reviews

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