#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(928)532-2402
Tool & Truck Rental(928)532-2408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5601 S White Mountain Rd
Show Low, AZ 85901
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 636 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (636)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 636 reviews
Shopping Experience/Material Selection
The majority of the materials I used in the most recent home I have built, came from the RE: Show Low Home Depot. I go there first to assess price, availability and quality of construction materials. Some times in months past it has taken a while to locate an employee for assistance. More recently it seems there are additional employees available, which cuts down on wait times . I appreciate that.
by
    • Recommended
    potting soil
    when you drive 50 miles to shop it is very nice to be treated courtiously.
    by
      • Recommended
      Stock
      Like most all stores up here in Show Low, Lakeside/Pinetop the stock/ shelves are empty if not getting there.
      by
        Horrible place
        Went to go pick up my item and found out that they sold it after I had already bought it customer service told me they give me $200 off and I told her I have my military discount but she still do it she said yes after I got off the phone with customer service I proceeded to go talk with Clinton the assistant manager and I started to buy the new 3000 gallon tank instead of the 2500 gallon tank and I put my military discount out and he says oh sorry I can’t give you the $200 off which was for my inconvenience and them selling my tank out from under me. Assistant manager Clinton needs fired!!!!!!
        by
          Customer service
          I definitely think employees should pay more attention to customers. Ask if we need assistance. Save the employee chit-chat for their break
          by
            • Recommended
            Good inventory.
            The store has good inventory which I appreciate very much, don't have to go online an wait for delivery. H Bought a beautiful refrigerator there that I love, an yesterday a new security door, right off the shelve, in the color I wanted!
            by
              • Recommended
              showlow home depot
              i have never had a bad experiance at this store. employees have always been nice and smiling.
              by
                • Recommended
                This employee is amazing!!
                Usually I have a hard time finding what I need to and take longer than I expect shopping at home Depot. But this young man Paul . P help me more than I could ever imagine. If you help me find everything that I needed to. Give you tons information on rentals. Plus I got in and out lickety split. Very grateful for this young man well be coming back again.
                by
                  • Recommended
                  Friendly knowledgeable sales people
                  I was so impressed by all the smiles and friendly sales people. They were helpful and knowledgeable. Store was bright and we'll stocked. Only downside was music was so loud it was hard to think.
                  by
                    • Recommended
                    Fantastic staff
                    We bought fescue artificial turf for our second home in Show low and no one else carries it the staff was extremely helpful
                    by
                      • Recommended
                      Customer Service
                      Deborah helped me today with my questions and purchase. Deborah listened and restated my question to ensure she understood my needs. She was AWESOME!
                      by
                        Special fittings for gutters found in Garden
                        Dan F. Went out of his way to take me to the Garden Supplies to find the special fittings I needed for my gutters.
                        by
                          • Recommended
                          Store has been consistent in the six years we have purchased appliances and flooring from them. ...
                          Store has been consistent in the six years we have purchased appliances and flooring from them. Good personnel to assist us.
                          by
                          • Verified Purchase
                          • Recommended
                          We have a summer home in Pinetop. This has been our go to store for most everything gardening, ...
                          We have a summer home in Pinetop. This has been our go to store for most everything gardening, tools etc. Everyone is always friendly and helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          I love this store for many reasons. They make you feel important and part of the family. Always...
                          I love this store for many reasons. They make you feel important and part of the family. Always courteous and professional service.
                          by
                          • Verified Purchase
                          • Recommended
                          Store was nice and neat. Staff was very friendly, always makes us feel welcome and we just moved ...
                          Store was nice and neat. Staff was very friendly, always makes us feel welcome and we just moved into town from out of state. When we picked up our curbside, Steve was a big help. Very informative and instructional. Love this store, will be coming here to buy products for our new property, since we will have alot of projects in the near future.
                          by
                          • Verified Purchase
                          • Recommended
                          Jenny was extremely helpful in letting me check out at th ed customer service counter instead of ...
                          Jenny was extremely helpful in letting me check out at th ed customer service counter instead of having to go way across the store. Also checked out quite quickly too.
                          by
                          • Verified Purchase
                          • Recommended
                          If it isn’t in stock on the shelves you can order it online and have it shipped to the store. I o...
                          If it isn’t in stock on the shelves you can order it online and have it shipped to the store. I ordered a small pump for my pump house and it was half the price of one that I would’ve found in the store.
                          by
                          • Verified Purchase
                          • Recommended
                          Great store. Friendly service... Kathy was great in helping fulfill the order. Will be using y...
                          Great store. Friendly service... Kathy was great in helping fulfill the order. Will be using you all A LOT
                          by
                          • Verified Purchase
                          • Recommended
                          I just order all the material for a backyard deck. I was able to get everything I needed with ju...
                          I just order all the material for a backyard deck. I was able to get everything I needed with just one visit. I am having it delivered.
                          by
                          • Verified Purchase
                          • Recommended
                          This is one of the best home depot stores that we have visited. The staff make all the differenc...
                          This is one of the best home depot stores that we have visited. The staff make all the difference. The staff at this store was very friendly and very helpful. We did not need to search out help. Help found us promptly.
                          by
                          • Verified Purchase
                          • Recommended
                          Management needs to step up and control the attitudes of most of the people working at this store...
                          Management needs to step up and control the attitudes of most of the people working at this store. My last review was rejected by Home Depot. So I guess I have to be less specific and Conform to their politics.
                          by
                          • Verified Purchase
                          1 found this review helpful
                          Though at times the isles can be a little congested, the staff are always friendly and the shelv...
                          Though at times the isles can be a little congested, the staff are always friendly and the shelves have a good stock of what I need. The Toll Rental crew are also the best!! ~Bal-istic Colors
                          by
                          • Verified Purchase
                          • Recommended
                          I run across so many great employees at this store who always are willing to help!
                          I run across so many great employees at this store who always are willing to help!
                          by
                          • Verified Purchase
                          • Recommended
                          We were assisted by a friendly, knowledgeable fellow when buying a water heater. When the model w...
                          We were assisted by a friendly, knowledgeable fellow when buying a water heater. When the model we selected was not easily found, a discount was offered on the premium model. Though we spent more, we won't be buying another any time soon!
                          by
                          • Verified Purchase
                          • Recommended
                          We purchased a gas stove in the appliance department and had excellant service. The expertise gua...
                          We purchased a gas stove in the appliance department and had excellant service. The expertise guarentees when my stove arrives I will have all I need to cook with my propane ready devices.
                          by
                          • Verified Purchase
                          • Recommended
                          Not accepting a review of your customers? Re-write your review. Wow! FACEBOOK and social media ha...
                          Not accepting a review of your customers? Re-write your review. Wow! FACEBOOK and social media has hit your company I will pay off my cards the little that are on them and shop somewhere else.
                          by
                            1 found this review helpful
                            This store is so AMAZING!!!! They have great workers and it makes me feel that is clean during th...
                            This store is so AMAZING!!!! They have great workers and it makes me feel that is clean during this pandemic.
                            by
                            • Verified Purchase
                            • Recommended
                            I don't often shop at this store due to finances and distance. With all the changes that are com...
                            I don't often shop at this store due to finances and distance. With all the changes that are common in just about all businesses due to the covid 19 pandemic, it is hard to find many items that used to be stocked or possibly are reclassified. As a result, I had to ask several employees where I might find items that I came into the store to purchase. Of the 6 employees I made contact with, 5 were warm and friendly and helpful. The 6th was coldly professional, answering my questions in a terse manner. Almost seemed to be put out that I was asking anything, but did give me sufficient answers. The store was fairly clean, but there were empty shelves in several departments. Employees were busy filling shelves, so later in the day there should have been fewer empty shelves.
                            by
                            • Verified Purchase
                            • Recommended
                            But i would advise people that this home depo employee's racial profile people of color it has h...
                            But i would advise people that this home depo employee's racial profile people of color it has happened to my husband and I twice in less than a month...not that it should've happen at all
                            by
                            • Verified Purchase
                            • Recommended
                            Showing 1-30 of 636 reviews

                            Nearby Stores