#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)395-7712
Tool & Truck Rental(631)395-7718
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
399 William Floyd Pkwy
Shirley, NY 11967
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Customer Store Reviews

  • 4.5 out of 391 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
clean and organized. Great customer service. Good job guys!!
clean and organized. Great customer service. Good job guys!!
by
  • Verified Purchase
  • Recommended
Every thing I need is available here.
Every thing I need is available here.
by
  • Verified Purchase
  • Recommended
Scott helped us with our order from start to finish and made sure we got the help we needed and t...
Scott helped us with our order from start to finish and made sure we got the help we needed and the right products
by
  • Verified Purchase
  • Recommended
The folks within the Gardening department are a big help and friendly. There was plenty of stock...
The folks within the Gardening department are a big help and friendly. There was plenty of stock on the shelves
by
  • Verified Purchase
  • Recommended
The reason I won’t recommend this store in Shirley ny,because always at the garden department no ...
The reason I won’t recommend this store in Shirley ny,because always at the garden department no one is available when I need help and the handicap carts hardly ever are fully charged,this store needs improvement in a few places. I live in this community,but I’d rather shop at the patchogue Home Depot ,over there they are always helpful and professional
by
  • Verified Purchase
store OK
store OK
by
  • Verified Purchase
  • Recommended
Good!
Good!
by
  • Verified Purchase
  • Recommended
Had a great experience with this store when I re-did my kitchen. I thought it would be such an o...
Had a great experience with this store when I re-did my kitchen. I thought it would be such an overwhelming experience but the staff and installers made everything so easy. I didn't have to worry about a thing!
by
  • Verified Purchase
  • Recommended
Store very clean, associate very helpful, in the heating baseboard island.
Store very clean, associate very helpful, in the heating baseboard island.
by
  • Verified Purchase
  • Recommended
Love shopping at store 1282. It’s always clean and stocked. Employees are always friendly and eas...
Love shopping at store 1282. It’s always clean and stocked. Employees are always friendly and easy to find if I need help.
by
  • Verified Purchase
  • Recommended
I love this store the very helpful especially in the summer I'm there all the time store is prett...
I love this store the very helpful especially in the summer I'm there all the time store is pretty much clean and they're always there to help you
by
  • Verified Purchase
  • Recommended
The blonde Cashier Brittany every time I come there always has a smile on her face and always try...
The blonde Cashier Brittany every time I come there always has a smile on her face and always trys her best to help me. Sweet young lady. Hope she never leaves! Also the short young man tony from flooring is great always helps me.
by
  • Verified Purchase
  • Recommended
I've used this store over the past few years, but favored other stores until recently I've seen t...
I've used this store over the past few years, but favored other stores until recently I've seen tremendous improvements in the the condition the store is kept in and the cleanliness and neatness, Hats off to the employees their for making me want to come back and use this store as my go to store again
by
  • Verified Purchase
  • Recommended
The store was clean, the staff knowledgeable, products was sufficient and no waiting to check out.
The store was clean, the staff knowledgeable, products was sufficient and no waiting to check out.
by
  • Verified Purchase
  • Recommended
I recently made a purchase at the Shirley Home Depot and did some research before arriving at the...
I recently made a purchase at the Shirley Home Depot and did some research before arriving at the store.I wanted and chose a 28"" wide snowblower model and brand that had all the features I desired.After speaking with some associates viewing the snowblowers up close and answering my questions I proceeded to the service counter to make the purchase and set up a delivery date.I also had a 10% voucher to apply. Later that day, I realized that the width of my driveway with cars parked side by side seemed like it could be a problem.The one thing I over looked proved to be a problem.The machine looked innocent up close, but the Specifications online showed 30" total width and my tape measure told me I made a mistake thinking I could squeeze by them when removing snow..Looking online, I saw there was a 24"wide model with the same brand, same features, engine etc. I went back the next day and with my receipt spoke to Muffin at the service counter.I explained to her my situation and she dove into it and pleasantly solved the predicament I got myself into.Not only did she void the original sale,which I think most competitors would only do, she saved me a trip to the other store location that had the 24"wide model I wanted.She spoke to Sherry on the other line, asked her to verify the computer was correct showing they had some in stock,which they did, tag it as Sold and let me keep the 10% off discount with my voucher given from the first purchase to apply towards the 24" wide unit and set up the same delivery date from the original sale.Talk about a great customer experience! I have been a customer for many years, and the new snowblower purchase is ironically replacing my old one I purchased from your store back in 2005. It actually still works- but this will be an upgrade. Thank you again Muffin and the Home Depot of Shirley store- you were all awesome and deserve recognition in your above and beyond customer satisfaction.
by
  • Verified Purchase
  • Recommended
The store always clean an the cashier Natasha always friendly
The store always clean an the cashier Natasha always friendly
by
  • Verified Purchase
  • Recommended
Found everything I needed easily and was offered assistance . Helpful staff.
Found everything I needed easily and was offered assistance . Helpful staff.
by
  • Verified Purchase
  • Recommended
BEST INFORMATION FROM EMPLOYEES
BEST INFORMATION FROM EMPLOYEES
by
  • Verified Purchase
  • Recommended
Miss Maria, from Hardware helped me a lot every time I ask help
Miss Maria, from Hardware helped me a lot every time I ask help
by
  • Verified Purchase
  • Recommended
Convienant,well stocked very helpful sales associates
Convienant,well stocked very helpful sales associates
by
  • Verified Purchase
  • Recommended
Poor service and not as good as otjot stores
Poor service and not as good as otjot stores
by
  • Verified Purchase
I bought things and was given the wrong lumber. So i had to return and reperchase It was a grea...
I bought things and was given the wrong lumber. So i had to return and reperchase It was a great inconvenience and very frustrating
by
  • Verified Purchase
Store is generally clean and staffed with friendly knowledgeable associates. Easy to get in and o...
Store is generally clean and staffed with friendly knowledgeable associates. Easy to get in and out of, plenty of parking usually available
by
  • Verified Purchase
  • Recommended
Very friendly employees that were very helpful finding what i was looking for , neat and clean st...
Very friendly employees that were very helpful finding what i was looking for , neat and clean store , parking at the Shirley location is usually close to the store so you don't have to walk far , I would definitely recommend this store to friends and family !!!
by
  • Verified Purchase
  • Recommended
Very cool Home Depot in Shirley had the right size plants I was searching for and great pricing. ...
Very cool Home Depot in Shirley had the right size plants I was searching for and great pricing. Super happy. Ty
by
  • Verified Purchase
  • Recommended
I would like to give a special thanks to Maria and Margret for the extra effort they did to satis...
I would like to give a special thanks to Maria and Margret for the extra effort they did to satisfy the customer.
by
  • Verified Purchase
  • Recommended
I find this store to always have very helpful worker everytime I shop at other location I never s...
I find this store to always have very helpful worker everytime I shop at other location I never seem to find the same help So I always end up back at shirley
by
  • Verified Purchase
  • Recommended
Cashier Sandra 1282 00019 32011, very pleasant, asked if I wanted to open a charge, and asked if...
Cashier Sandra 1282 00019 32011, very pleasant, asked if I wanted to open a charge, and asked if she could help me with any thing else
by
  • Verified Purchase
  • Recommended
The employees here are very nice and very helpful in directing me to where I need to go and to wh...
The employees here are very nice and very helpful in directing me to where I need to go and to what I'm looking for
by
  • Verified Purchase
  • Recommended
Horrible customer service!!
Horrible customer service!!
by
  • Verified Purchase
Showing 1-30 of 391 reviews

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