#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)395-7712
Tool & Truck Rental(631)395-7718
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
399 William Floyd Pkwy
Shirley, NY 11967
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 391 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (391)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 391 reviews
Great Customer Service Employees
Divya and Padma were friendly and quick, they understood what I needed and it was done.
by
    • Recommended
    One of the best Home Depot
    Very friendly and helpful employees here in this Home Depot
    by
      The staff in the Shirley store go above and beyond!
      During my recent visit I visited three departments.. in each department a store associate approached me to see if I needed help. They were all so helpful, friendly and l made great suggestions.. it was a great shopping experience
      by
        • Recommended
        Paint department
        The nice lady, which I did not get her name because I did not look at her tag. It was very helpful
        by
          • Recommended
          Nice store
          Everything I buy here is always good!
          by
            • Recommended
            Parking Lot
            The parking lot of the ENTIRE shopping center is always a MESS and full of trash blowing around. This is disgusting and the landlord needs to address it. Other centers in the area are beautifully landscaped and kept clean this one is a dump.
            by
              Great svc and products
              The staff is wonderful. Will help you find your item or check to see if item can be ordered.
              by
                • Recommended
                great customer service
                Helped by maria pro in and out quick
                by
                  • Recommended
                  awesome customer service
                  maria at pro desk was so friendly and helpful
                  by
                    • Recommended
                    great experience
                    awesome help from man james i think he was a manger
                    by
                      • Recommended
                      excellent service
                      great shopping experience today net maria at the pro desk so friendly and helpful got me out quick
                      by
                        • Recommended
                        plywood
                        I was helped by maria at pro today say was so friendly and got what i needed right away. I will be shopping at this location again.
                        by
                          • Recommended
                          awesome customer service
                          great customer service here at shirley store met maria pro she did my order
                          by
                            Waiting on kine to checkout yourself
                            Riverhead and Shirley, what a disaster
                            by
                              Amazing store
                              I came into store yesterday was greeted by lovely employees and staff was nice everything I needed was in stock.
                              by
                                • Recommended
                                ELIMINATED PRO PARKING OVER HANG PARKING
                                As I always do I went to pick up material and realized its been weeks since construction in the parking lot ended, asked an associate about it he told me closed for good you cant park there any more find a manager and complain if you like me will be standing in the rain loading your material next to a place that provided me shelter for years
                                by
                                  Great customer service
                                  We had a online order issue and Jenny helped us resolve the issue and was pleasant to work with.
                                  by
                                    • Recommended
                                    Epic store!
                                    You can find anything in shirly home Depot especially nice workers
                                    by
                                      • Recommended
                                      Great employees
                                      Dina helped me find the perfect dishwasher she went above and beyond thanks Dina
                                      by
                                        • Recommended
                                        Excellent customer engagement.
                                        The Home Depot experience can vary depending on what I need how what’s going on around me. My past few visits to this location I’ve noticed associates have been more engaged. I have received excellent customer service from Nichole at the registers on multiple occasions. She was friendly and made check out fast and simple. I even watched her interact with other customers and they seemed to appreciate her knowledge of the store and products.
                                        by
                                          • Recommended
                                          Great store
                                          All of the employees are super helpful and get the job done.
                                          by
                                            • Recommended
                                            My military service not recognized
                                            I am disgusted that home depot does not recognize the United States Coast Guard Auxiliary as military service. All of the thousands of hours of time I have of service but yet I'm not recognized..
                                            by
                                              Great experience
                                              Staff was very friendly and knowledgeable. Gave me exactly what I needed without upselling me. I will return to this store often!
                                              by
                                                • Recommended
                                                Great display of variety
                                                I went in to just get 4 cycle fuel but I later returned to get flowers as they had a nice display. Store is very clean and for the most part everyone working there is friendly
                                                by
                                                  • Recommended
                                                  Exemplary employees!
                                                  There are several employess at the Shirley store that wil always go the extra mile for me. Jennifer, previoysly at Pro Desk, Alexi at Pro Desk, and Allison in customer service. These three have made it possible to work with Home Depot and satisfy ALL of my customers. Thank you!
                                                  by
                                                    • Recommended
                                                    Date Spot
                                                    My wife and I have made so many visits here that the associates have become familiar. We kid around about it being our "date spot". We have always been treated well and the staff is friendly.
                                                    by
                                                      • Recommended
                                                      Friendly above and beyond
                                                      Kathy went out of her way to assist us with the kids workshop!
                                                      by
                                                        • Recommended
                                                        Poor Customer Service
                                                        I came into the store last night to try and get a propane tank and I went on line in customer service to buy one. A guy cut the line from the exit and I already had been waiting for ten minutes and Mark A. decided to take the random customer instead of me. I had said I was next 5 times and even went over to the associate and said I was next and was completely ignored by both the customer and Mark A. I work in retail and what he showed was poor customer service and was completely unacceptable. The cashier Victoria was more helpful than Mark A. Most likely not coming here again. Mark A. needs to be talked about brushing up on his customer service
                                                        by
                                                          Amazing Experience!
                                                          We were helped throughout our whole experience! We were helped in the paint department, shelving department and during checkout! Paul was the one who ensured we left satisfied at the end of our visit. We will definitely be back!!!
                                                          by
                                                            • Recommended
                                                            Don't shop at this store
                                                            Bad attitude of Security and Woman at Self Check counter. They profile people.
                                                            by
                                                              Showing 1-30 of 391 reviews

                                                              Nearby Stores

                                                              20 Farber Drive

                                                              Bellport, NY 11713

                                                              4.84 mi

                                                              Tool & Truck Rental

                                                              (631)776-2018

                                                              Pro Service Desk

                                                              (631)776-2012

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              346 Middle Country Rd

                                                              Coram, NY 11727

                                                              9.30 mi

                                                              Tool & Truck Rental

                                                              (631)451-8810

                                                              Pro Service Desk

                                                              (631)451-8804

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              10 Gateway Blvd

                                                              Patchogue, NY 11772

                                                              9.33 mi

                                                              Tool & Truck Rental

                                                              (631)207-4193

                                                              Pro Service Desk

                                                              (631)207-4190

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm