#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(631)395-7712
Tool & Truck Rental(631)395-7718
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
399 William Floyd Pkwy
Shirley, NY 11967
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Customer Store Reviews

  • 4.5 out of 391 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
The Home Depot staff was sincerely friendly and helpful. I was impressed that they offered assis...
The Home Depot staff was sincerely friendly and helpful. I was impressed that they offered assistance and randomly said "hello" throughout the store. It made for a positive experience while shopping.
by
  • Verified Purchase
  • Recommended
This Homedepot usually has great customer service but today it was absolutely horrible. We had to...
This Homedepot usually has great customer service but today it was absolutely horrible. We had to wait 25 mins for an associate to come outside and unlock a grill and the store wasnt even really busy. Hopefully it was just a one time fail
by
  • Verified Purchase
  • Recommended
I have been shopping at this location for years I find the store associates to be very friendly. ...
I have been shopping at this location for years I find the store associates to be very friendly. when I need any help there is always an associate willing to give me a hand.
by
  • Verified Purchase
  • Recommended
Your employee AYANNA T WAS SO KIND AND NICE !!! Great customer service !
Your employee AYANNA T WAS SO KIND AND NICE !!! Great customer service !
by
  • Verified Purchase
  • Recommended
Great customer service, knowledgeable associates, always a pleasant experience.
Great customer service, knowledgeable associates, always a pleasant experience.
by
  • Verified Purchase
  • Recommended
I went into the store today not knowing where to go. I was greeted by Sue. She asked if I needed ...
I went into the store today not knowing where to go. I was greeted by Sue. She asked if I needed help with anything, heck yes I do! She pulled out this neat device and with my vague description, she pulled up my item and showed me exactly where it was. Then went the extra mile and helped me check out. Sue you are wonderful.
by
  • Verified Purchase
  • Recommended
Very clean, stock well laid out and easy to access. Staff vet courteous, friendly and helpful.
Very clean, stock well laid out and easy to access. Staff vet courteous, friendly and helpful.
by
  • Verified Purchase
  • Recommended
Excellent Staff - great Kitchen Designers willing to help with your dream kitchen
Excellent Staff - great Kitchen Designers willing to help with your dream kitchen
by
  • Verified Purchase
  • Recommended
Mary L is always happy and smiley anytime I checkout there and always very friendly. I can’t say ...
Mary L is always happy and smiley anytime I checkout there and always very friendly. I can’t say the same about some of the other staff there but they should take a lesson from her. Give the lady a raise she deserves it.
by
  • Verified Purchase
  • Recommended
Cashier I had last evening was the rudest, nastiest cashier I have ever had to deal with and for ...
Cashier I had last evening was the rudest, nastiest cashier I have ever had to deal with and for that alone I won't shop there again. Gentleman in lumber was Amazing. '
by
  • Verified Purchase
I'm getting tired of your employees terrible attitudes. 75% of the time I get an attitude when I...
I'm getting tired of your employees terrible attitudes. 75% of the time I get an attitude when I ask for ANYTHING. 90% of the time I'm not asked if I want a bag even with multiple small items. The worst was trying to check out by customer service, woman who had no customers was eating potato chips while I was standing there waiting for 5 minutes until the other cashier reminded her she had a customer which then she rolled her eyes, I had many small items which she roughly handled and when I ask for a bag she, again with an attitude, put the bag on the counter and went back to eating.. How do people like her have a job??awful
by
  • Verified Purchase
Divyah- helped us out at register 3. Store usually always has what I need in stock. Thank you!
Divyah- helped us out at register 3. Store usually always has what I need in stock. Thank you!
by
  • Verified Purchase
  • Recommended
This is our local store, so we're here often. We always find the staff friendly and helpful.
This is our local store, so we're here often. We always find the staff friendly and helpful.
by
  • Verified Purchase
  • Recommended
I find most or even all the employees are so friendly and helpful! If I'm having trouble finding ...
I find most or even all the employees are so friendly and helpful! If I'm having trouble finding something they will go out of their way to actually bring me to that location. Best Home Depot!
by
  • Verified Purchase
  • Recommended
As I would recommend this store to everyone, the only draw back is it’s location. It’s in an unfo...
As I would recommend this store to everyone, the only draw back is it’s location. It’s in an unfortunate position where extra security factors in. Location forces the store to ramp up its security...
by
  • Verified Purchase
  • Recommended
There are hardly any help around when you need it,and the checkout counters are too far away for ...
There are hardly any help around when you need it,and the checkout counters are too far away for disable people,there should be checkout counters at both sides of the store
by
  • Verified Purchase
Employees displayed auditory, vision issues as well as understanding simple communication. Easily...
Employees displayed auditory, vision issues as well as understanding simple communication. Easily confused over request for check out correction of materials size, employees became combative. One employee tried to convince me the item was 2" thick because they saw an r-value scale on the item. Another African American employee ordered me to 'watch what I say'. The behavior exhibited was indicative of substance abuse or just plain crazy people. Sad the employment of serious sober people is such an issue.
by
  • Verified Purchase
Pro Desk goes above and beyond For all the contractors
Pro Desk goes above and beyond For all the contractors
by
  • Verified Purchase
  • Recommended
Return service Cashier David solved my problem
Return service Cashier David solved my problem
by
  • Verified Purchase
  • Recommended
I was lie to by an associate named "MUFFIN" told I didn't see a bulk price sign day before I will...
I was lie to by an associate named "MUFFIN" told I didn't see a bulk price sign day before I will not reference the associate who saw it and actually called an left a message If assistant manage would lie straight to my face I cant imagine what it is like to work under their suppervion I do not know person actual name Muffin is written in bold letter across apron
by
  • Verified Purchase
1 found this review helpful
one employee, his name Omi, went above and beyond! Elevated my experience! Excellent employee! He...
one employee, his name Omi, went above and beyond! Elevated my experience! Excellent employee! He is a keeper!
by
  • Verified Purchase
  • Recommended
Great store. Close to home. Always friendly sometimes knowledgeable employees. Always clean and u...
Great store. Close to home. Always friendly sometimes knowledgeable employees. Always clean and usually well stocked
by
  • Verified Purchase
  • Recommended
This store is very convenient as it is close to home. There is always someone there to help. Some...
This store is very convenient as it is close to home. There is always someone there to help. Some people go above and beyond and some don’t but it is always a good experience. I’ve been shopping here for many years and will continue to shop the Shirley Home Depot.
by
  • Verified Purchase
  • Recommended
This store is very well run .I and many others agree this is one of the BEST !!!!⭐⭐⭐⭐⭐
This store is very well run .I and many others agree this is one of the BEST !!!!⭐⭐⭐⭐⭐
by
  • Verified Purchase
  • Recommended
Grace always helps me find what I need.
Grace always helps me find what I need.
by
  • Verified Purchase
  • Recommended
Store is clean. That is it. Service is terrible and employees don't answer the phone. THEY DON'T ...
Store is clean. That is it. Service is terrible and employees don't answer the phone. THEY DON'T CARE. I wouldn't blame them to fake a smile and pretend to care but they show open distain for their customers. Worst Home Depot I have ever dealt with.
by
  • Verified Purchase
At a time when we are all very uneasy about going into any store, I found the sales people at Shi...
At a time when we are all very uneasy about going into any store, I found the sales people at Shirley Home Depot very Helpful, and Professional. Associates in this store were friendly and very helpful.
by
  • Verified Purchase
  • Recommended
Very friendly and knowledgeable Employees, also find what I need
Very friendly and knowledgeable Employees, also find what I need
by
  • Verified Purchase
  • Recommended
store in nice and people are friendly, lighting can be better
store in nice and people are friendly, lighting can be better
by
  • Verified Purchase
  • Recommended
While at the register the cashier stepped away for a moment, which she said she was doing. That's...
While at the register the cashier stepped away for a moment, which she said she was doing. That's fine it was only for a moment. What happened next was uncalled for. When she came back to the register she rudely told be to step back. She was not polite about it. When I go to stores I am keeping six feet of space from the person in front of me. I even stayed six feet away from one of the associates that was placing stock on the shelf. The cashier entered my space. I was moving back when she was coming near me. I am fully aware of the situation. Otherwise everything was a normal shopping experience.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 391 reviews

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