#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(865)908-3562
Tool & Truck Rental(865)908-3568
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
128 Allensville Road
Sevierville, TN 37876
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 349 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (349)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 349 reviews
Great customer service
I left a product at the store and they had it ready upon my return.
by
    • Recommended
    Excellent
    The Sevierville store is well organized and staff is very helpful.
    by
      • Recommended
      Very helpful staff
      Folks here go above and beyond to help the customer
      by
        • Recommended
        Cashier Patricia
        If you go to Home Depot and are checking out, Home Depot at this location is the best. Every employee in this store is always friendly and helpful. Patricia is the cashier you will want to check out with.She makes checking out fun and so easy. She's very helpful and so kind. Been shopping here since it opened and will continue to do so.
        by
          • Recommended
          Great employee
          I was at self checkout and the clerk, Gina, was very helpful. I was having problems with checking out and she was very kind and helped me. Thank you.
          by
            • Recommended
            Great store
            always a pleasant store to shop at.
            by
              • Recommended
              This store is like a twilight zone
              The worst customer service I’ve ever had at Home Depot and sadly the closest one to me. Employees don’t interact with customers, they are cursing on the radios for customers to hear.
              by
                No assistance
                If you don't need assistance perhaps it is the store for you. There was hardly anyone in the store. I needed help with a couple of things and could find no one to help me, even tried talking to the associates at self check out but they were chatting together and not interested in customer needs.
                by
                  Great shopping experience
                  Michelle / store 0739
                  by
                    • Recommended
                    It was good to have help
                    i often have to look for help. But today I was approached and ask if I needed help. And I was thankful. the bags of concrete are heavy, I was happy to have help.
                    by
                      • Recommended
                      Great store
                      Very friendly staff and good selection
                      by
                        • Recommended
                        ACCUSHOT Grass and Weed Killer Great Product
                        I bought the Accushot Grass and Weed Killer because this stuff does what its suppose to do. Its an amazing product.
                        by
                          • Recommended
                          Thumbs up
                          Great store, helpful and friendly staff!
                          by
                            • Recommended
                            Quick, easy trip
                            Found everything I needed in stock and the line wait was short!
                            by
                              • Recommended
                              MY EXPERIENCE BUYING WHOLE HOUSE GENERATOR.
                              I AM IN THE PROCESS OF BUYING A WHOLE HOUSE GENERATOR AND GETTING IT INSTALLED. SO FAR EVERYTHING HAS BEEN GOING AS I WAS TOLD IT WOULD.
                              by
                                • Recommended
                                Great store
                                Good knowledgeable and friendly help
                                by
                                  • Recommended
                                  Always great customer service
                                  The employees here are always helpful. Ronnie in the paint department is great
                                  by
                                    • Recommended
                                    A wonderful shopping experience
                                    The staff went above and beyond helping me with the delivery and other questions I had. It was a great shopping experience. Every sales person I met offered assistance.
                                    by
                                      • Recommended
                                      Great Customer Service!
                                      Mark T. in the Garden Department was the most helpful and friendly customer service representative I think I've ever dealt with!
                                      by
                                        • Recommended
                                        Great help in the garden center
                                        I had a very heavy cart and the garden center personnel gladly helped me push my cart when I asked them
                                        by
                                          • Recommended
                                          Great Garden Crew!
                                          Clean,friendly and helpful!
                                          by
                                            • Recommended
                                            Great Store
                                            I bought new TREX for my deck and the material was in stock.
                                            by
                                              • Recommended
                                              Price gouging on poor quality lumber
                                              This store will take the cull lumber that lumber yards won't even use for sawdust and puts it on the rack and doubles the price
                                              by
                                                The most helpful staff!
                                                I love this location! Everyone is always so friendly and helpful! Specifically Jim C has always gone above and beyond his job description. I look for him when I go in!
                                                by
                                                  • Recommended
                                                  Employees make the difference!
                                                  The thing this store has over the competition is the staff it has built. What keeps me going back is that I am ae to get assistance when needed. It by far is much better than the competition is in this area! Instead of avoiding customers they are very welcome to fix any concerns brought to their attention!
                                                  by
                                                    Appliance Department - Jane
                                                    JANE in appliance department is always extremely helpful and goes the extra steps it takes to make the visit the best it can be. I have dealt with her on more than one occasion and is my go to employee in that department.
                                                    by
                                                      • Recommended
                                                      Lawn and garden
                                                      Mike in lawn and garden was so knowledgeable and helpful! He made our experience there wonderful Because of him we will come back and spread the word about him and your store!
                                                      by
                                                        • Recommended
                                                        helping out above and beyond
                                                        both guys were busy at the pro desk, one gentleman who used to work the pro desk rang up my phone sale and got me on my way, he's not at that department any more. that was above and beyond.
                                                        by
                                                          • Recommended
                                                          Excellent employees in Garden Section
                                                          Had a problem with recent plantings. Mike in the Garden section went out of his way to assist, including the testing of our water and soil. Very friendly and helpful staff.
                                                          by
                                                            Ask for Mike!
                                                            For the last few months I have wandered from from nursery to nursery trying to figure out what and how to regarding my landscaping and then I ran into Mike who appeared to be a horticulrist and quickly pointed out solutions to problems I didn't even know I could have. His knowledge and passion for gardening was inspiring and he helped me more than I expected.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 349 reviews

                                                              Nearby Stores

                                                              140 Green Road

                                                              Knoxville, TN 37920

                                                              15.80 mi

                                                              Tool & Truck Rental

                                                              (865)609-3609

                                                              Pro Service Desk

                                                              (865)609-3603

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              4710 Ctr Line Dr

                                                              Knoxville, TN 37917

                                                              20.45 mi

                                                              Pro Service Desk

                                                              (865)541-5315

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              943 Foothills Mall Dr

                                                              Maryville, TN 37801

                                                              25.42 mi

                                                              Pro Service Desk

                                                              (865)981-7661

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm