#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(201)271-2413
Tool & Truck Rental(201)271-2405
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1055 Paterson Plank Rd
Secaucus, NJ 07094
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 246 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (246)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 246 reviews
GREAT STAFF
GREAT STAFF
by
  • Verified Purchase
I had a great experience shopping at Secaucus Home Depot. Staff where available, knowledgeable an...
I had a great experience shopping at Secaucus Home Depot. Staff where available, knowledgeable and willing to help.
by
  • Verified Purchase
  • Recommended
Secaucus homedepot has a real gem working for them. his name was James White. thank you James for...
Secaucus homedepot has a real gem working for them. his name was James White. thank you James for all you did for me
by
  • Verified Purchase
  • Recommended
Secaucus homedepot by far one of the best home improvement stores. clean,great customer service,f...
Secaucus homedepot by far one of the best home improvement stores. clean,great customer service,freindly workers that care. thank you carlos casartto and james white for all your help
by
  • Verified Purchase
  • Recommended
This store in general has made a huge improvement. Product is available when I need it. Store is ...
This store in general has made a huge improvement. Product is available when I need it. Store is clean and the customer service is phenomenal. SO my overall satisfaction was 100% Thank You for your kindness
by
  • Verified Purchase
  • Recommended
Carlos, the store manager, was absolutely amazing and attentive. Showcased real customer service ...
Carlos, the store manager, was absolutely amazing and attentive. Showcased real customer service and also treated the other employees in the store extremely nicely. Everyone seems to be following his leadership in how they attend to customer- and as someone shopping for a DYI project this level of service is just what is needed, but often not offered at other home improvement stores. Amazing job!
by
  • Verified Purchase
  • Recommended
Secaucus Homedepot
Store very clean and great workers very friendly. James White always helps me every time I'm there he walks me threw what ever project I got going on. Thank you James White
by
    • Recommended
    Home Depot Secaucus
    Best Home Depot I've ever been to has the most friendliest workers there and the most helpful
    by
      • Recommended
      I have always bought in this store for more than 15 years and every time I have less employees, d...
      I have always bought in this store for more than 15 years and every time I have less employees, do not substitute human contact for technology, human beings like to be attended effectively and try to keep their employees, not to have so many changes because Experience is not improvised.
      by
      • Verified Purchase
      • Recommended
      I found this Home Depot to be cleaner than most in the area. While most employees give pretty goo...
      I found this Home Depot to be cleaner than most in the area. While most employees give pretty good customer service, one in particular stood out, Alisha! She was the most attentive, patient and personable employee I've encountered in retail! She has earned Home Depot a customer for life!
      by
      • Verified Purchase
      • Recommended
      Greatest store
      This store is than better all the other stores. They somewhat take the time to make sure the customer is satisfied.
      by
        • Recommended
        I wanted to spruce up the appearance of the front of my building by adding some trees. My husband...
        I wanted to spruce up the appearance of the front of my building by adding some trees. My husband could not help me so I went on my own, thinking that I'd have to lift heavy trees into my car. Fortunately for me, a lovely young staff member named Pedro from Home Depot helped me lift them onto the cart, and then he protected my new car with black sacks, and then he lifted the trees carefully into my car. Great young man, thank you for making my trip to HD a breeze. My front patio looks lovely now and it was all effortless thanks you you!
        by
        • Verified Purchase
        • Recommended
        James White from Millwork was a HUGE help - thank you so much.
        James White from Millwork was a HUGE help - thank you so much.
        by
        • Verified Purchase
        • Recommended
        Could be a little more organized. Needless to say, customers do make it messy for them. I heard a...
        Could be a little more organized. Needless to say, customers do make it messy for them. I heard and associate helping another customer utter the dreaded words: "I wish I could help you but that is not my department" Thats is such a let down. Other then that, I you know your way around tools and stuff, you should be fine. But if you are not so acquainted with these things, then you will struggle with trying to get help from associates.
        by
        • Verified Purchase
        • Recommended
        This store Is very clean and the employees are very professional
        This store Is very clean and the employees are very professional
        by
        • Verified Purchase
        • Recommended
        Bad Service
        I have the 10% off discount coupons and the cashier refused to let me use it even though they let me use it this morning, telling it that home depot no longer accepts the coupons. However I went to the other home depot and they allowed me to use it without any trouble. I called the home depot company and asked if they allow the 10% discount and they told me, they do allow. It is just this store that refuses to honor the coupons.
        by
        • Verified Purchase
        • Pro
        great store to go to
        theres always someone to help you there no matter what
        by
        • Verified Purchase
        • Recommended
        Exceptional Store Experience
        The sales associates were courteous and extremely helpful. Thank you Sharin and Tony
        by
        • Verified Purchase
        • Recommended
        I purchased about ten bags of concrete mix and the sales assistant was very gracious in helping me.
        The store is close to my home.But thats not the main reason for liking this home depot. I have developed a close friendship with the workers there and I appreciate good customer service. This is why I love this store.
        by
        • Verified Purchase
        • Recommended
        KINDEST EMPLOYEE
        I VISIT HOME DEPOT FREQUENTLY OVER 4 LOCATIONS. SECAUCUS HOME DEPOT CASHIER NAMED COLLEEN WAS VERY KIND AND WAS THE FIRST ONE WHO PUT THE SHOPPING BAG IN THE CART FOR ME.
        by
        • Verified Purchase
        • Recommended
        Amazing customer service!!!
        The cashier by the name of stephanie provided me and my wife with amazin customerservice she was so polite and respectful to us she help us out to the fullest she defanatly made me want to keep shopping at the secaucus homedepot for the rest of my projects best customerservices i have ever recieved from the secaucus homedepot!
        by
          • Recommended
          one of the best Home Depot store location
          this store has a good location and a good parking lot. Inside it is well signalized and clean
          by
          • Verified Purchase
          • Pro
          • Recommended
          Good
          It was a good store and had everything that I was looking for
          by
            • Recommended
            Mrs. Romi
            I had a good experience on mylast visit the cashier was very kind and gave me the right information...HomeDepotshouldhiremorepeople like her Thx
            by
              • Recommended
              Customer service
              Helpful people through out the store. Looking forward to shop there again
              by
                • Recommended
                Great store
                I've been shopping here since the late 80's. This store is the best in the area, I walk in and everybody says hello and welcome back Robert. I love that personal touch, it make you want to come back.
                by
                • Verified Purchase
                • Recommended
                General
                Cashier was very friendly, and enjoyable to deal with.
                by
                • Verified Purchase
                • DIY
                • Recommended
                the experience is excelente
                is clean the customer service is good i found what i wanted
                by
                • Verified Purchase
                • Recommended
                the experience is excellent in the store
                the store is organize is clean.the employees gave good service
                by
                • Verified Purchase
                • Recommended
                excellent experience.the employee gave me good service.
                THE STORE IS CLEAN.AND ORGANIZED . THE EMPLOYEES SO FRIENLY. ESPECIALLY KARLINA THE CASHIER.THA
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 246 reviews

                Nearby Stores

                7605 Tonnelle Avenue

                North Bergen, NJ 07047

                2.18 mi

                Tool & Truck Rental

                (201)295-4508

                Pro Service Desk

                (201)295-4502

                Mon-Sat: 6:00am - 10:00pm

                Sun: 7:00am - 8:00pm

                180 Twelfth Street

                Jersey City, NJ 07310

                3.68 mi

                Pro Service Desk

                (201)217-6902

                Mon-Sat: 6:00am - 9:00pm

                Sun: 7:00am - 8:00pm

                40 West 23rd Street

                New York, NY 10010

                4.21 mi

                Pro Service Desk

                (212)337-5422

                Mon-Sat: 7:00am - 9:00pm

                Sun: 8:00am - 8:00pm