#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)580-4404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3043 Route 50
Saratoga Springs, NY 12866
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Customer Store Reviews

  • 4.7 out of 370 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (370)
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Showing 1-30 of 370 reviews
We have already reccommended this store to many others. They will go out of their way to earn you...
We have already reccommended this store to many others. They will go out of their way to earn your business. The lumber that was purchased thru you was better than any other local lumber yard. Everything was straight and true. I couldn't ask for anything better
by
  • Verified Purchase
  • Recommended
Good store. Good employees. ( I went to school with some ) Good innovative products. Wish y...
Good store. Good employees. ( I went to school with some ) Good innovative products. Wish you were here when I was younger.
by
  • Verified Purchase
  • Recommended
Great store, clean, convenient and competent employees
Great store, clean, convenient and competent employees
by
  • Verified Purchase
  • Recommended
good service,help finding items
good service,help finding items
by
  • Verified Purchase
  • Recommended
I love this Home Depot and it is completely because of the staff. I look in the isles for the ama...
I love this Home Depot and it is completely because of the staff. I look in the isles for the amazing folks with the knowledge to help me find the right tool, product or give free advice on my specific project. I just bought a house so I joke with the staff that I live at Home Depot, not really my new house, and they always say “welcome back, what can we help you fix now with a smile (happy to see me and to help me in the next project). Thank you to the staff who has helped me in my first few overwhelming and exciting weeks as a new homeowner. Your all the best truly! Thanks especially to Carol who I love talking to and learning from and to the whole staff! Brian, Maddy also to name a few!
by
  • Verified Purchase
  • Recommended
The employees were very helpful and the store was very organized with product very easy to Locate.
The employees were very helpful and the store was very organized with product very easy to Locate.
by
  • Verified Purchase
  • Recommended
I had fantastic help on installing window blinds. I was talked through the entire project. Than...
I had fantastic help on installing window blinds. I was talked through the entire project. Thanks for taking the time to help customers that may not have experience!! I even used my husband's drill! lol.
by
  • Verified Purchase
  • Recommended
15 cash registers, none open. Self-service only where you will wait just as long in line if they...
15 cash registers, none open. Self-service only where you will wait just as long in line if they had live cashiers.
by
  • Verified Purchase
The associates at The Home Depot are extremely knowledgeable, friendly and always there to help. ...
The associates at The Home Depot are extremely knowledgeable, friendly and always there to help. Isles are clearly labeled and prices are clearly marked. I went in looking for a specific item and could not find it. An associate approached me and when I told him what it was I was looking for he immediately located it and then went ahead and not only loaded it into my cart but also my vehicle. Great overall shopping experience.
by
  • Verified Purchase
  • Recommended
The staff generally store wide is helpful and very attentive. For the most part the Customer serv...
The staff generally store wide is helpful and very attentive. For the most part the Customer service staff is the same with the exception of one female on the afternoon of June 17th at about 3:30 pm in the customer service area who was rude in her response in explaining why the military discount was not applied. She insisted it was a sale item when it was not on sale and then turned her back on me and walked away. I was shocked by her treatment. Everyone else up to this point had always been polite and listened.
by
  • Verified Purchase
1 found this review helpful
excelllent
excelllent
by
  • Verified Purchase
  • Recommended
Found everything that we were looking for. Brooke in Customer Service was extremely helpful with...
Found everything that we were looking for. Brooke in Customer Service was extremely helpful with coordinating my in-store purchases with items that were ordered for delivery, making it easy for me. I really appreciate that.
by
  • Verified Purchase
  • Recommended
Our salesman Andy was great. Knowledgeable and thorough.
Our salesman Andy was great. Knowledgeable and thorough.
by
  • Verified Purchase
  • Recommended
The products are easy to find and the employees are very friendly and helpful.
The products are easy to find and the employees are very friendly and helpful.
by
  • Verified Purchase
  • Recommended
They do not have a tool rental area and their 2 gallon paint mixer is broken.
They do not have a tool rental area and their 2 gallon paint mixer is broken.
by
  • Verified Purchase
1 found this review helpful
All employees were friendly and offered to help. Especially Gary in storm doors
All employees were friendly and offered to help. Especially Gary in storm doors
by
  • Verified Purchase
  • Recommended
Always clean well stocked and friendly employees.
Always clean well stocked and friendly employees.
by
  • Verified Purchase
  • Recommended
An employee spent a lot of time helping us and we appreciate all his help!
An employee spent a lot of time helping us and we appreciate all his help!
by
  • Verified Purchase
  • Recommended
This is one of the greatest stores in Saratoga Springs. All associates are friendly and are alway...
This is one of the greatest stores in Saratoga Springs. All associates are friendly and are always willing and available to help. I enjoy visiting this store, even if I do not necessarily need something (just window shopping). I can highly recommend the Saratoga Springs Home Depot!
by
  • Verified Purchase
  • Recommended
Great experience had the greatest helper named Heather. She helped me order want I wanted on lin...
Great experience had the greatest helper named Heather. She helped me order want I wanted on line. Quickly processed the order.
by
  • Verified Purchase
  • Recommended
Home Depot has always had whatever I was looking for and the employees go out of there way to be ...
Home Depot has always had whatever I was looking for and the employees go out of there way to be helpful, friendly and polite. Especially Lawrence. I don't know him personally but he's a great employee there. He's helped me more than once. I shop here alot for home projects and work related contracting. Great store.
by
  • Verified Purchase
  • Recommended
Always a pleasure to go to this store All employees are friendly and willing to help
Always a pleasure to go to this store All employees are friendly and willing to help
by
  • Verified Purchase
  • Recommended
Service was excellent
Service was excellent
by
  • Verified Purchase
  • Recommended
We always find what we were looking for, and usually for less than expected. Very helpful but no...
We always find what we were looking for, and usually for less than expected. Very helpful but not pushy employees, we will always choose Home Depot over the competition.
by
  • Verified Purchase
  • Recommended
Everyone was knowledgeable and friendly. They approached me to help me. If they couldnt find it, ...
Everyone was knowledgeable and friendly. They approached me to help me. If they couldnt find it, they would continue by asking co-workers if the items were moved and was able to locate the item. Very nice, pleasant and genuinely great at there job! Thank you Ron and Stefano! I was ready to give up and suddenly you guys came and helped me. Thank you!
by
  • Verified Purchase
  • Recommended
knowledgeable and very helpful , glad the store is near, I shop there often
knowledgeable and very helpful , glad the store is near, I shop there often
by
  • Verified Purchase
  • Recommended
The associates in all departments are always helpful, and very pleasant. The store is always cle...
The associates in all departments are always helpful, and very pleasant. The store is always clean with great displays.
by
  • Verified Purchase
  • Recommended
I purchased a refrigerator and a gas range with help from a very knowageable and friendly associa...
I purchased a refrigerator and a gas range with help from a very knowageable and friendly associate.
by
  • Verified Purchase
  • Recommended
Store is always clean and well stocked. The Sales Associates are always friendly and helpful
Store is always clean and well stocked. The Sales Associates are always friendly and helpful
by
  • Verified Purchase
  • Recommended
I strongly recommend the trip to the Saratoga Home Depot. The management & staff will make your e...
I strongly recommend the trip to the Saratoga Home Depot. The management & staff will make your experience pleasant & worthwhile... they go above & beyond to ensure customer satisfaction & returning customers. They are knowledgeable, accommodating & friendly.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 370 reviews

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