#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)596-2355
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
255 Town Ctr Pky
Santee, CA 92071
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Customer Store Reviews

  • 4.8 out of 538 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (538)
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Showing 1-30 of 538 reviews
Zero customer service. Don't shop here. Take the time to go to a different Home Depot.
Zero customer service. Don't shop here. Take the time to go to a different Home Depot.
by
  • Verified Purchase
Close by, fast and friendly service, store is always clean.
Close by, fast and friendly service, store is always clean.
by
  • Verified Purchase
  • Recommended
HD has everything in stock and great atmosphere. People are very friendly and always ready to ans...
HD has everything in stock and great atmosphere. People are very friendly and always ready to answer any questions. If you have a question to fix a home issue it’s always better to ask the older folks who work there.
by
  • Verified Purchase
  • Recommended
Amanda in plumbing was awesome!
Amanda in plumbing was awesome!
by
  • Verified Purchase
  • Recommended
if anyone wants great gardening advise a happy up beat person GO to Santee home depot. It may tak...
if anyone wants great gardening advise a happy up beat person GO to Santee home depot. It may take a little time YET!!!!due to so many people want her that Edyth is worth her weight in gold for advice and learning she is always happy and wants to help.
by
  • Verified Purchase
  • Recommended
Fast and Easy No long lines. .Great stock on hand. Lots of good looking Plants.
Fast and Easy No long lines. .Great stock on hand. Lots of good looking Plants.
by
  • Verified Purchase
  • Recommended
very friendly and helpful employees.
very friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
Everyone in the store is always great! Especially TR an her pro desk employees!! They know there...
Everyone in the store is always great! Especially TR an her pro desk employees!! They know there stuff an are super helpful an the line moves super fast! Thank you, definitely need more stores like santee!
by
  • Verified Purchase
  • Recommended
congrats employees from this home depot very nice customer service
congrats employees from this home depot very nice customer service
by
  • Verified Purchase
  • Recommended
Helpful employees, clean and well stocked.
Helpful employees, clean and well stocked.
by
  • Verified Purchase
  • Recommended
You hire employees that know their department well. Chris was extremely helpful in plumbing. He a...
You hire employees that know their department well. Chris was extremely helpful in plumbing. He asked what else I had on the list in my hand and proceeded to assist me in other departments. He knows the store layout well. Thanks for hiring people that love their job.
by
  • Verified Purchase
  • Recommended
Perfect
Perfect
by
  • Verified Purchase
  • Recommended
Not very knowledgeable HD employees working at the Garden Center.
Not very knowledgeable HD employees working at the Garden Center.
by
  • Verified Purchase
great place to shop for anything for your home repairs and appliances .
great place to shop for anything for your home repairs and appliances .
by
  • Verified Purchase
  • Recommended
I was worried about this return because I didn’t have a Recipt. Lisa quickly put me at ease and w...
I was worried about this return because I didn’t have a Recipt. Lisa quickly put me at ease and was able to look my receipt up using my Debit Card! I also opened a couple things and was worried about them. LISA again made me feel so much better when she took them back no questions asked. I got more money back than I was anticipating and went shopping again. Lisa was super helpful, personable and very quick. I will be back and recommend this location.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is always busy. I have been a loyal Home Depot - Santee customer for many years. For me...
The store is always busy. I have been a loyal Home Depot - Santee customer for many years. For me the difference is being greeted by and associate, as well as knowledgeable product location and assistance. Well Done!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store employes the rudest employees I have ever encountered. I will never shop at home depot...
This store employes the rudest employees I have ever encountered. I will never shop at home depot again.
by
  • Verified Purchase
The app is useful to find items and the shelves are well stocked. The cahiers are friendly and he...
The app is useful to find items and the shelves are well stocked. The cahiers are friendly and helpful, especially Silvana very kind.always sweet to my children when they come in with me.
by
  • Verified Purchase
  • Recommended
Always friendly, community oriented atmosphere and knowledgable staff. Disappointed in the compet...
Always friendly, community oriented atmosphere and knowledgable staff. Disappointed in the competition as Home Depot in Santee always delivers. Fran, Bonnie, and Chris have the answers.
by
  • Verified Purchase
  • Recommended
Theres one specific employee who is super rude to everyone we've seen her interact with when we g...
Theres one specific employee who is super rude to everyone we've seen her interact with when we go into the store. Shes also been rude to my wife and me. I asked her on my previous trip where something was located and when she just pointed in a direction instead of telling me with words, I accidentally walked past it. Her words before she hurried past me, frustrated, to show me I didnt go far enough were, "Jesus Christ.... it's right there.". First of all, that's offensive, second of all, she obviously hates her job and working with people. She may be better off as an elephant butt washer at the zoo.
by
  • Verified Purchase
Anita was quick to assist with check out. Pleasant and courteous.
Anita was quick to assist with check out. Pleasant and courteous.
by
  • Verified Purchase
  • Recommended
I live in the Rancho San Diego area. We need a Home Depot here in our area. I need to drive about...
I live in the Rancho San Diego area. We need a Home Depot here in our area. I need to drive about 8 miles to this Home Depot. Thanks.
by
  • Verified Purchase
  • Recommended
Rustie a flooring specialist design consultant was the best! Helps me a lot and makes my shopping...
Rustie a flooring specialist design consultant was the best! Helps me a lot and makes my shopping experience easy! And also the guy from hardware section but I forgot his name.
by
  • Verified Purchase
  • Recommended
Very courteous and knowledgeable staff!
Very courteous and knowledgeable staff!
by
  • Verified Purchase
  • Recommended
Store was clean, products stocked, but as a former employee I found the Associates less than frie...
Store was clean, products stocked, but as a former employee I found the Associates less than friendly.
by
  • Verified Purchase
  • Recommended
Christian in the appliance department is extremely helpful and efficient!
Christian in the appliance department is extremely helpful and efficient!
by
  • Verified Purchase
  • Recommended
Tom in lumber was amazing! Thanks for your great customer service, helping us get our fencing.
Tom in lumber was amazing! Thanks for your great customer service, helping us get our fencing.
by
  • Verified Purchase
  • Recommended
Just bought a dryer will have delivered and installed 4-7-20. Have bought refrigerators, sinks, c...
Just bought a dryer will have delivered and installed 4-7-20. Have bought refrigerators, sinks, countertops, plumbing , electrical, tables, pool supplies, tools, blinds, and will no doubt bye when I re do the master bath.
by
  • Verified Purchase
  • Recommended
Went to return. The sales associate (Widad) in returns completely ignored me because she was too ...
Went to return. The sales associate (Widad) in returns completely ignored me because she was too involved in her personal conversation to help. I stood there waiting while she carried on a conversation with a petite blonde who works in the paint department. She kept going on and on talking and not helping me. She finally stopped talking and started helping me. Half way through she stopped to continue her story with the blonde lady. Widad lacks customer service. HD does not pay her to talk to employees but to service the customers.
by
  • Verified Purchase
Excellent customer service at this store.
Excellent customer service at this store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 538 reviews

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