Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (305)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 305 reviews
Jul 19, 2021
There is a man at curbside assistance who is very helpful and quick. His name is Dougie and he wa...
There is a man at curbside assistance who is very helpful and quick. His name is Dougie and he was extremely friendly and helpful. Keep up the great work Dougie and thank you
by
Verified Purchase
Recommended
Jul 15, 2021
This was the old yard birds building and I've ' been shopping here for quite some time many days ...
This was the old yard birds building and I've ' been shopping here for quite some time many days more than twice or even 3 times even A-day Store is always very positive helpful and friendly
by
Verified Purchase
Recommended
Jul 12, 2021
Great service by Ted!!
Great service by Ted!!
by
Verified Purchase
Recommended
Jul 9, 2021
Mike, Flooring Supervisor, was outstanding.
Mike, Flooring Supervisor, was outstanding.
by
Verified Purchase
Recommended
May 18, 2021
has mostly everything you need,if not will order and deliver
has mostly everything you need,if not will order and deliver
by
Verified Purchase
Recommended
May 11, 2021
I love the convenience of the Home Depot. Good prices and a large supply of materials. I can usua...
I love the convenience of the Home Depot. Good prices and a large supply of materials. I can usually get everything I need in one shopping trip.
by
Verified Purchase
Recommended
Apr 24, 2021
LIKE I SAYD EVERY ONE WAS 110% ON THE JOB..
LIKE I SAYD EVERY ONE WAS 110% ON THE JOB..
by
Verified Purchase
Recommended
Apr 2, 2021
This store has great selection of products. The store is clean and well organized. If you ever ne...
This store has great selection of products. The store is clean and well organized. If you ever need assistance ask for Mike in the flooring department. He is well educated on all the products and is friendly and willing to help .
by
Verified Purchase
Recommended
1 found this review helpful
Mar 19, 2021
The store is in great shape and everyone is very friendly and helpful. Jay Hicks and Jess Kiefer...
The store is in great shape and everyone is very friendly and helpful. Jay Hicks and Jess Kiefer in the millwork department were particularly knowledgeable and helpful, and made our project go smoothly.
by
Verified Purchase
Recommended
Mar 12, 2021
I appreciate the personalized service of a cashier at Santa Rosa, Maria consistently provides out...
I appreciate the personalized service of a cashier at Santa Rosa, Maria consistently provides outstanding customer service while assisting me with my lumber Items for many years now. She is always friendly and extremely knowledgeable about products, Maria makes it very pleasant to shop at Home Depot and I always leave with her wishing me to have a wonderful day!
by
Verified Purchase
Recommended
Mar 9, 2021
Jesus was my savior. I accepted him and he directed to the people who would best be able to help me.
Jesus was my savior. I accepted him and he directed to the people who would best be able to help me.
by
Verified Purchase
Recommended
Feb 22, 2021
Awesome service. Angelina found my lost cell phone... thank you!
Awesome service. Angelina found my lost cell phone... thank you!
by
Verified Purchase
Recommended
Feb 4, 2021
Friendly associates like Taylor Mgr) and Pat (25 yrs with Depot) go out of their way to help! Ver...
Friendly associates like Taylor Mgr) and Pat (25 yrs with Depot) go out of their way to help! Very respectful and courteous!
by
Verified Purchase
Recommended
Feb 4, 2021
The store employees were very friendly and helpful. Everything i was looking for was in stock and...
The store employees were very friendly and helpful. Everything i was looking for was in stock and lower than other stores.
by
Verified Purchase
Recommended
Jan 26, 2021
Great service from Daniel in garden department. I would ask for his assistance in future visits.
Great service from Daniel in garden department. I would ask for his assistance in future visits.
by
Verified Purchase
Recommended
Jan 20, 2021
The customer service is nearly nonexistent. I’m an older female, not a contractor, but I have spe...
The customer service is nearly nonexistent. I’m an older female, not a contractor, but I have spent large amounts of money on past renovations. No more!
by
Verified Purchase
Jan 18, 2021
Just had an excellent experience dealing with a complicated return. All the staff-persons I enco...
Just had an excellent experience dealing with a complicated return. All the staff-persons I encountered were professional, helpful and pleasant, and the returns clerk (Kat) and store policies made it so that I left the store with a huge weight off my shoulders.
by
Verified Purchase
Recommended
Jan 16, 2021
The problem with this store is that they don't know how to deal with the needs of consumers. I m...
The problem with this store is that they don't know how to deal with the needs of consumers. I myself, bulid houses and in the past have bought, to my detriment it turns out, Home Depot supplies. They tend to break early and are not repairable as parts from other stores are. I think they have their own special versions of popular brands that are "lesser" than what you typically buy. The stores themselves have no accountability and cannot assist with problems, really. I find it disheartening... but thankfully in my area we have plenty of other alternatives besides Home Depot.
I used to really like this store, years ago. It's really too bad what's happened to it.
by
Verified Purchase
Jan 9, 2021
Nice inventory, friendly workers (Especially Melinda!), and convenient location!
Nice inventory, friendly workers (Especially Melinda!), and convenient location!
by
Verified Purchase
Recommended
Dec 10, 2020
Elena is an excellent cashier. Very polite, helpful and friendly. Treat her well. She made our tr...
Elena is an excellent cashier. Very polite, helpful and friendly. Treat her well. She made our trip to Home Depot most delightful today.
by
Verified Purchase
Recommended
Dec 9, 2020
Jess Keiffer was great. She saved me hundreds of dollars just in one transaction. Have her train ...
Jess Keiffer was great. She saved me hundreds of dollars just in one transaction. Have her train others.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 1, 2020
first big project on the new home. Laurie, in the window and flooring dept is your girl. She know...
first big project on the new home. Laurie, in the window and flooring dept is your girl. She knows her department and gives excellent service and in a timely manner.
by
Verified Purchase
Recommended
Oct 28, 2020
Great Home Improvement Store
Great Home Improvement Store
by
Verified Purchase
Recommended
Oct 23, 2020
Definitely see Tammy at the ProDesk. She is amazing and strives to provide excellent customer care.
Definitely see Tammy at the ProDesk. She is amazing and strives to provide excellent customer care.
by
Verified Purchase
Recommended
Sep 19, 2020
Store was awesome! Paint department was super helpful finding what I needed.
Store was awesome! Paint department was super helpful finding what I needed.
by
Verified Purchase
Recommended
Aug 24, 2020
Had an issue at check out with my "Pro Rewards" discount and Alyssa took the time and effort to t...
Had an issue at check out with my "Pro Rewards" discount and Alyssa took the time and effort to take me to customer service desk and made sure the issue was corrected. Customer service at it's best!
by
Verified Purchase
Recommended
Aug 11, 2020
You were the only store in Santa Rosa to have the color of range I needed. When the delivery man...
You were the only store in Santa Rosa to have the color of range I needed.
When the delivery man, Jose, could not install it, John, the manager on duty, promptly refunded the cost of an electrician since installation was included in the price of the stove. I appreciate the ease with which this was done.
by
Verified Purchase
Recommended
Jul 31, 2020
Cashier Trudy helped us find and buy online vent registers. She's a professional and kind person....
Cashier Trudy helped us find and buy online vent registers. She's a professional and kind person. We're happy with her customer service.
by
Verified Purchase
Recommended
Jul 26, 2020
The associate Lizzy was patient and considerate. Overall store was good a little busy. I found wh...
The associate Lizzy was patient and considerate. Overall store was good a little busy. I found what I was looking for and was able to do the return.
by
Verified Purchase
Recommended
Jul 24, 2020
We have all been to places where we walk out of disappointed and upset. The Santa Rosa Home Depo...
We have all been to places where we walk out of disappointed and upset. The Santa Rosa Home Depot is not that place, especially when they an assistant manager by the name of Jay. Jay truly knows the stock his customers have, he will go above and beyond, no waiting, its obvious Jay knows the old school value of customer service. I will recommend my family and friends to the Santa Rosa Home Depot because Jay took the time to be a customer advocate. Thank you!