Reviews for Salem, OR #4006

A huge thank you to Home Depot #4006. For coming alongside Free Church of God Wilderness Outreach. Giving there time and donations to helping us serve the homeless community. Blessings to all.

The service I recieved was great as has it been in the past.

I always receive wonderful help and knowledge from employees, thank you

Seamless design, purchase and scheduling for installation of my Tuff Shed with 3 different associates. Installation is scheduled for 8 days out and looking forward to another professional and pleasant customer service experience with the build crew! Thanks guys!

Store associate went above and beyond to help me complete a small project that greatly influenced my professional work. Because of him I was able to get back to what I do - faster - and nobody had to reschedule. They made me feel like I was family while I was there. Even another customer stopped to help me!

When asking a Floor Employee where we could find something, they don't just tell you they actually take to it.

I was looking for only one item, and was having trouble finding it. And for the first time ever, I did NOT have to ask for help, one of their employees ASKED ME, if he could help me! All I got was his first name, Donovan!

Paul was so helpful in helping me find the correct Cadet heater. Lori the cashier was so friendly. Christina at customer service is awesome.

Had a great experience with the employees interaction

I didn’t know how to patch drywall after… miscalculating the weight bearing abilities of a curtain rod. Thankfully, Sam gave me a quick rundown on how-to and helped me find the materials I’d need.

I was kind of in a hurry to check out and a cashier opened another register to help me.

Needed to get some boards to replace damaged ones on my house trim.

Best home depot pro desk staff period. Kind, quick, helpful, and knowledgeable. Better than any other depot store we have been to

Appliance and Flooring Specialist Carson went above and beyond helping me in the Appliance area. He was courteous, respectful and eager to meet my needs. He made what could have been an intimidating experience one that was totally opposite, very pleasant so much so, I want to go to him on all my appliance needs!!!. He really is "Golden!"

I have shopped at Home Depot for many many years. Usually the shelves are full, which I really appreciate. Unfortunately, this time, after the sale, there was no Vigaro mulch on the shelves. so I did shop elsewhere, and got mulch.(3-2 cuft bags for $10).

We currently have multiple projects going on all at once. I love being able to go to one store with decent prices to get everything!

I was looking for premium decking 2x6 and the material had splits, mold, and lots of edge wane. I was not satisfied with the quality.

Employee went above abs beyond to help me.

So many eagerly and helpful customer service and department employees from everyone, this store manages great teamwork!!

Shout out to MEL, SUZETTE , KITTY & ALLISON THANK YOU FOR BEING AWESOME TONIGHT

Michelle designed a fabulous kitchen. She is very talented and hardworking. I highly recommend working with her.

Two different staff members helped me find things I needed. But the person that checked me out was helpful and personable. Her name was Kelsey. She made it fun to be there!

We got in and out so fast with very friendly, helpful staff! We will continue getting our supplies from this home depot

Generally we find the staff to be very hslpful and ftriendly. there is usually someone just inside the entrance to greet us and help us know where things are

Staff is always courteous, friendly and helpful - every visit

If you need to use the HD app at this store, you will need to figure it out BEFORE you get to this store. No one there knows anything about the HD app. They never see it, have not been trained in its use, and will not be able to figure out how to use it. If you have Pro discounts or member benefits, find them on the app before you get there to be able to actually use them. One HD employee told me people over 45 have difficulty with the new technology.

My elderly mother and I had such a great experience at this Home Depot. Normally this kind of store would be overwhelming for us, but the staff was so patient and helpful, we easily found.everything we needed (and more). We will definitely return.

Horrible customer service with no follow through in The appliance department. They definitely just want to take your money and stick it to ya.

Prestige Installations, an outside vendor, is used to measure and install shades. Unfortunately, there have been multiple screw-ups. The first time they came out, our new house was late in the construction phase; the vendor came, and went, and never talked to my husband, leaving him sitting outside in his car. We were later told framing on the windows needed to be done before measuring. (a contradiction of what we were told initially) The SECOND time they came out, the vendor again left my husband sitting outside in the heat, and never contacted him. (later we learned he only measured half the windows) We were told the measuring was done and we could now order our shades. I get in there, and Cheyenne, who walked up with an attitude, gives me a sheet of 10 windows. Considering we have 18, I asked her where was the second page? She said that was it. I handed her the design packet the original sales person had given me, with ALL the windows. Evidently, Prestige was not aware we have a north side to the house. I am told by the Home Depot department manager that Prestige won't even do the shades THEY HAVE measured because it would mean they'd have to come out again. So now after three store visits and phone tag, we still have no shades with 102-degree heat. Oh and as the kicker? They tried to charge me AGAIN for coming out to measure for the original windows they missed. We were promised a call from Home Depot this morning by 10 AM, when no call was received we drove to the store and were told the vendor can come out again in 16 days to finish measuring. Footnote: the Home Depot form that is sent to the vendor does not list the number of windows that need to be measured. The answer I received when I questioned that -- "we've always done it that way." Pamela M. Farr

Went out looking for a portable ac unit. Couldn't find any at this location so asked customer service if they had any left. Was told they had one left new so I bought it. Returned home to set up new unit. Upon taking out everything I noticed all parts were not in original packaging. Remote and batteries were in zip lock bags from hefty. Filter had dust and dirt on it. Obviously the unit had been used and Returned. I went ahead and tested unit for 40 minutes. Unit never got cold. Felt like warm fan air on cool. Had to drive back across town to Return merchandise the store employees knew was Returned.