#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(702)837-5417
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2200 E Serene Ave
Las Vegas, NV 89123
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Customer Store Reviews

  • 4.8 out of 608 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (608)
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Showing 1-30 of 608 reviews
The home in the name Home Depot should be highlighted. Great service and thoughtful actions to ma...
The home in the name Home Depot should be highlighted. Great service and thoughtful actions to make sure the guest feel safe by following protocol rules for keeping open during the pandemic that is covid 19
by
  • Verified Purchase
  • Recommended
Great store. Friendly staff. Andre was great helped me find everything I was looking for.....
Great store. Friendly staff. Andre was great helped me find everything I was looking for.....
by
  • Verified Purchase
  • Recommended
Very helpful employees. Found everything I was looking for, including hard to find items that ...
Very helpful employees. Found everything I was looking for, including hard to find items that have not been available through the pandemic in other stores.
by
  • Verified Purchase
  • Recommended
Good store
Good store
by
  • Verified Purchase
  • Recommended
I know this is an bad time to be out shopping, but it took a long time for anyone in the applianc...
I know this is an bad time to be out shopping, but it took a long time for anyone in the appliance department to even acknowledge me. Then the employee decided to chat way too much during the order placement. All I wanted to do was order and leave. He ended up ordering me two different colored appliances. Now you can't get anyone on the phone to help
by
  • Verified Purchase
Clean and neat!
Clean and neat!
by
  • Verified Purchase
  • Recommended
The employees were very helpful, especially Andre. He was extremely helpful in helping coordinate...
The employees were very helpful, especially Andre. He was extremely helpful in helping coordinate measurements and supplies for a patio project.
by
  • Verified Purchase
  • Recommended
Nice customer service thank you to the ladies who helped me out.
Nice customer service thank you to the ladies who helped me out.
by
  • Verified Purchase
  • Recommended
Great Store, Great employees, great prices.
Great Store, Great employees, great prices.
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER SERVICE, KIND PEOPLE (ASSOCIATES) AND THEY HELPED ME FIND EXACTLY WHAT I NEEDE...
EXCELLENT CUSTOMER SERVICE, KIND PEOPLE (ASSOCIATES) AND THEY HELPED ME FIND EXACTLY WHAT I NEEDED AND GAVE ME THE BEST OPTIONS AVAILABLE. ALSO, IT'S GOOD TO MENTION THAT DURING THIS TIME OF THE COVID 19 THE STORE WAS REALLY CLEAN
by
  • Verified Purchase
  • Recommended
I work on a critical care unit in Nevada. There is no secret that there is a national shortage of...
I work on a critical care unit in Nevada. There is no secret that there is a national shortage of personal protective equipment. Our hospital was critically low. I reached out to Brandon G at my local Home Depot. He went out of his way to find us N95 masks. I was able to pick some up immediately. Thank you Home Depot for protecting and making a difference in the lives of your frontline healthcare workers during a time of panic and uncertainty.
by
    • Recommended
    All employees are knowledgeable and very friendly they carry all items I look forward to buy to r...
    All employees are knowledgeable and very friendly they carry all items I look forward to buy to remodel my house I was extremely satisfy with my cashier Brenda T as there was some Instructions I didn’t understood and Brenda with knowing two languages was helpful to guide me through my whole process.
    by
    • Verified Purchase
    • Recommended
    Since moving to Henderson, we have gone to Home Depot for all home needs that the store sells. Th...
    Since moving to Henderson, we have gone to Home Depot for all home needs that the store sells. The selection is broad and well priced. Better yet are the employees and their attitudes in helping customers determine the right items for our needs.
    by
    • Verified Purchase
    • Recommended
    Has great customer service and are always fast at thinking when things do not go right
    Has great customer service and are always fast at thinking when things do not go right
    by
    • Verified Purchase
    • Recommended
    The employees working here are extremely helpful and generous. They will guide you to get the rig...
    The employees working here are extremely helpful and generous. They will guide you to get the right things. Thank you Sandra Ricardo for donating the pliers for our CCSD students.
    by
    • Verified Purchase
    • Recommended
    Pro desk customer service the best Lisa,Aaron,Sandra,Brenda, Tom and Vic thank you much
    Pro desk customer service the best Lisa,Aaron,Sandra,Brenda, Tom and Vic thank you much
    by
    • Verified Purchase
    • Recommended
    Great customer service and pro desk the best Lisa,Vic,Brenda,Josephine Aaron and Sandra thank you...
    Great customer service and pro desk the best Lisa,Vic,Brenda,Josephine Aaron and Sandra thank you thank you!!!
    by
    • Verified Purchase
    • Recommended
    The best customer service thank you Lisa at pro desk... thank you Vic,Sandra,Aaron and Josephine
    The best customer service thank you Lisa at pro desk... thank you Vic,Sandra,Aaron and Josephine
    by
    • Verified Purchase
    • Recommended
    Pro desk customer service the best by Lisa everybody very nice and helpful Vic in Plumbling and ...
    Pro desk customer service the best by Lisa everybody very nice and helpful Vic in Plumbling and Sandra all the best thank you!!!
    by
    • Verified Purchase
    • Recommended
    I travel out of my way to purchase from the Home Depot on Serene. It is the customer service and...
    I travel out of my way to purchase from the Home Depot on Serene. It is the customer service and Manager that gets my business (I am probably their number 1 online order customer). I do house remodeling for a living (even a well known TV show I have worked on).
    by
    • Verified Purchase
    • Recommended
    I've been a Home Depot customer for 30+ years and in several different states. These comments are...
    I've been a Home Depot customer for 30+ years and in several different states. These comments are made about the good people in the (store 3306). The people who work at this store are very helpful, knowledgeable and courteous. Given this, if I were to pick an All-Star team the two most valuable players would be Joe in Hardware and Tiana the cashier.
    by
    • Verified Purchase
    • Recommended
    just wanted to say that Sandra Dee Nailed it, she was awesome!!! thank you for your customer serv...
    just wanted to say that Sandra Dee Nailed it, she was awesome!!! thank you for your customer service, what a blessing
    by
    • Verified Purchase
    • Recommended
    We shop at many different locations of Home Depot and this location is by far the best. From the...
    We shop at many different locations of Home Depot and this location is by far the best. From the time we entered the store, the employees were pleasant, friendly and greeted us with a smile. Mark assisted us in the tile department and went above and beyond in helping us with our tile order. We have never had such excellent customer service.
    by
    • Verified Purchase
    • Recommended
    I get American Express gifts cards for the Home Depot since I love this store. However if you ret...
    I get American Express gifts cards for the Home Depot since I love this store. However if you return any items on the purchase you made with any gift cards they only give you a store credit (instead of another gift card)and if you return an item with a store credit now they ask you for your license and they start flagging your account. My acct was flag for a return of $10.01. And then they refuse any returns and you need to go through a 3 rd. party company to clear your name. This is ridiculous, they made me feel like a criminal. I’ve never stole anything from any stores and that’s exactly what they are insinuating with this ridiculous policy. (TRE)
    by
    • Verified Purchase
    1 found this review helpful
    I visited this store on a busy Sunday morning at the peak of Holiday shopping season. The store ...
    I visited this store on a busy Sunday morning at the peak of Holiday shopping season. The store was well staffed and thought I knew exactly what I was after, I was unable to find it readily. Seeking assistance took only a short time and the associate took me directly to what I needed.
    by
    • Verified Purchase
    • Recommended
    Go see Anthony & Andre to get your Christmas tree they were super nice & helpful.The prices were ...
    Go see Anthony & Andre to get your Christmas tree they were super nice & helpful.The prices were great too!
    by
    • Verified Purchase
    • Recommended
    Rich at the Christmas tree area was great. very friendly and extremely helpful
    Rich at the Christmas tree area was great. very friendly and extremely helpful
    by
    • Verified Purchase
    • Recommended
    Employees are always friendly and accessable, knowledgeable on products. I always have a great sh...
    Employees are always friendly and accessable, knowledgeable on products. I always have a great shopping experience at this location.
    by
    • Verified Purchase
    • Recommended
    Home depot on serene applies great service and has brought the customer service up quite a bit. F...
    Home depot on serene applies great service and has brought the customer service up quite a bit. Floor employee Dan has done a sensational job on assisting me and cashier Tianna did everything to make sure I was satisfied
    by
    • Verified Purchase
    • Recommended
    Tianna would immediately acknowledge me when I walked in. She asked for my name and offered to fr...
    Tianna would immediately acknowledge me when I walked in. She asked for my name and offered to free up my hands when approaching the register. Great personality and willing to go the extra mile to help a customer when needed.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 608 reviews

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