Reviews for Rockford #1928

Love your store and your staff members , Ll I have dealt with have been extremely tremendous helpful and that means a lot to a customer, thank you and keep up the great work.

I can get In and out with close parking, friendly service and best prices. I love my home depot. It's my go to for all my gardening needs as well as hardware and appliances.

Anytime I come here they offer help and advice when I need it. I really like the layout of this store as well.

The employees at this store are so very friendly, helpful and represent Home Depot extremely well!

Helped me get these ceiling tiles!

I had a great time shopping at this location. Customer service was great the go far and beon when it comes to customer service here.

The employees are so helpful and friendly at home depot. They offer to help you before you even ask. They helped me find everything I was looking for and the prices are reasonable.

I have always had great experiences with the register cashiers and the self-serve register cashiers/helpers. Such a breath of fresh air when shopping at Home Depot.

I love the garden area at E State Rockford. The staff waters,maintains,and cares for the plants. Everyone out there is so nice and helpful. Every plant and tree I have purchased has survived. The prices are great. Overall this store has the best garden department in Rockford.

Best customer service. From helping you unload to answering questions to checking out with Cindy and the front!

Annette is so sweet and helpful!

The paint department is consistently understaffed. The staff there is great, but they just don't have adequate help

I'm so happy this is in a centralized location for the Greater Rockford Area. Always friendly associates with items in stock.

Home Depot is one of the good ones, it has quality products at a less expecting price point plus great sales. You can't forget about the friendly sales people and smiling customers... there is a ripple effet!

I was totally helped by 3 different sales persons to find and purchase the products I needed. Store was clean and bright. Attitudes of all sales personnel was fantastic. The product I came for was packed away outside in Lawn and Garden and the associates were more than happy to dig them out.

Remodeling bathroom: found floor tile, vanity and toilet. Ordered vanity faucet online for delivery to home!

Always love the service here

This may seem small, but as a woman, I come into Home Depot with a "dazed and confused" look on my face as I walk around! I seek out other women because they get it...not that the males are unhelpful, they are very helpful, but the Ladies get it!

Customer service at the help desk was exceptional. Home Depot is my preferred home improvement store.

I don't usually like going to Rockford at all and I do go to this Home Depot for my appliances and other materials so when my gas water heater started leaking I needed to purchase one quick. I saw that I could finance for 6 months no interest so I called and headed up. I picked up the water heater and went to the Customer Service desk and was greeted by Dawn. She took me through the application process for a new Home Depot credit card with ease. I just want to say Thank You Dawn! You made my experience there pain free.

The aisle I needed to go to was plainly and bolded tagged on a placard. The store was neat and orderly. There were construction carts readily available and easy to locate. The staff was polite and efficient. I was in and out of the store in a timely manner.

The checkout system is easy with Annette, I prefer customer/employee contact rather than using scanners, that can't answer questions, or are reliable

Great shopping experience store #1928. From the moment I walked in through Check out.

went into the rockford home depot and was greeted by 3 employees. One that helped us in the light area when we couldnt find a light we wanted and one that was in the isle that asked if we could find anything and made us laugh. And last but not least Annette, who checked us out and was a breath of fresh air with her smile and so happy to help. She was great.

Josh, Catherine and Cindy were awesome. Thank you!!!

I have been satisfied with all of my purchases at this location!

Great store with good staff. Anna Maria is a great cashier and very helpful

Annette the check out lady is awesome and deserves recognition

Bought house exterior lighting, interior fan, $1000 paint, etc. They were helpful, especially the checkout people. A good value for the money.

I went through the self checkout, noticed I was charged a bit more for an item, walked back across the store to be sure, took a picture, brought it up to the service counter. The cashier Dawn, returned it as "store credit", re rang it, gave me the $1.07 as a store credit. I responded by saying "I'm getting a store credit for the difference?" She replied "yeah". I think the difference in price should've been credited to my card not given to me as a store credit.