#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(715)361-4400
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 E Lincoln St
Rhinelander, WI 54501
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Customer Store Reviews

  • 4.8 out of 588 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (588)
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Showing 1-30 of 588 reviews
THE STAFF AT THE RHINELANDER STORE ARE VERY FRIENDLY AND EAGER TO HELP. I WOULD RECOMMEND SHOPPI...
THE STAFF AT THE RHINELANDER STORE ARE VERY FRIENDLY AND EAGER TO HELP. I WOULD RECOMMEND SHOPPING THERE FOR ALL YOUR HOME IMPROVEMENT NEEDS.
by
  • Verified Purchase
  • Recommended
Employees were knowledgeable and took the time to help even though they were very busy.
Employees were knowledgeable and took the time to help even though they were very busy.
by
  • Verified Purchase
  • Recommended
Just need to get more employees and better trained in being polite to the shoppers, and the prod...
Just need to get more employees and better trained in being polite to the shoppers, and the products they sell, also direct you to a person that could help you
by
    Great store and staff. Accomplished what i set out to dol
    Great store and staff. Accomplished what i set out to dol
    by
    • Verified Purchase
    • Recommended
    Clean store with friendly helpful staff
    Clean store with friendly helpful staff
    by
    • Verified Purchase
    • Recommended
    Had great customer service from employee named Karley at the customer service counter. She was p...
    Had great customer service from employee named Karley at the customer service counter. She was pleasant, patient and efficient.
    by
    • Verified Purchase
    • Recommended
    Neil in the door department. was fantastic to work with. He understood our needs and was very kno...
    Neil in the door department. was fantastic to work with. He understood our needs and was very knowledgeable about the products.
    by
    • Verified Purchase
    • Recommended
    This review is to specifically recognize Michael, one of the employees at the Rhinelander Home De...
    This review is to specifically recognize Michael, one of the employees at the Rhinelander Home Depot. He helped me lift an extremely heavy Masterbuilt grill into the bed of my truck, and went back inside to find a screw that was missing From the back of it. When we discovered a screw that had sheared off, he went in again to find another one fir me. This certainly made my life a lot easier!
    by
    • Verified Purchase
    • Recommended
    Toni in the paint department was so helpful when assisting us! She had so much knowledge in regar...
    Toni in the paint department was so helpful when assisting us! She had so much knowledge in regards to the differences in paint brands, finishes, and colors. She took the time to assist instead of leaving us to figure it out on our own. We bought 14 gallons of paint total, and she didn't bat an eye or complain! She had us laughing the whole time. We then checked out with Terrie who was also very friendly and helpful despite the 90 degree weather and humidity. It was a great experience which normally is not said when shopping with my husband.
    by
    • Verified Purchase
    • Recommended
    This store never has any staff in it, and rarely if at all. So tired of never being able to get a...
    This store never has any staff in it, and rarely if at all. So tired of never being able to get any help.
    by
    • Verified Purchase
    Excellent store to shop at
    Excellent store to shop at
    by
    • Verified Purchase
    • Recommended
    We always find friendly associates willing to help us find whatever we are looking for. The store...
    We always find friendly associates willing to help us find whatever we are looking for. The store is always neat & clean and well organized.
    by
    • Verified Purchase
    • Recommended
    Your store and all the people working in it are top shelf...always! Whether it is questions on th...
    Your store and all the people working in it are top shelf...always! Whether it is questions on the phone, help finding something in the store, advice in using the products. I had to do major construction on my home over the past 7 years for my handicapped husband and the fact it was an old cabin needing updating or just regular care your people have always helped me 100%. As a woman doing what might be considered mens construction projects I have always been helped with valuable advice and success in projects. l have lived other areas and truly Rhinelander store staff are The Best-knowledgeable, patient, energetic and give great service with a smile.
    by
    • Verified Purchase
    • Recommended
    Thanks Nic (without a K) for your superior customer service both in the store and with our phone ...
    Thanks Nic (without a K) for your superior customer service both in the store and with our phone call a couple of days later. Thank you for your time and your knowledge with our blind purchase! Other employees we passed were also friendly and asked if they could help. Great experience.
    by
    • Verified Purchase
    • Recommended
    I always have a project or two going on and this store is my "go-to" store to get the materials o...
    I always have a project or two going on and this store is my "go-to" store to get the materials or tools that I need.
    by
    • Verified Purchase
    • Recommended
    Ordered Doors today and Neil was Awesome! Excellent service!
    Ordered Doors today and Neil was Awesome! Excellent service!
    by
    • Verified Purchase
    • Recommended
    The store is always clean, employees are nice and helpful. 10/10 will be shopping here again!
    The store is always clean, employees are nice and helpful. 10/10 will be shopping here again!
    by
    • Verified Purchase
    • Recommended
    The sales girl was very helpful and courteous. Her name is Hailey Kuczkowski in the appliance se...
    The sales girl was very helpful and courteous. Her name is Hailey Kuczkowski in the appliance section.
    by
    • Verified Purchase
    • Recommended
    The associates are approachable, friendly, and helpful. They will help you look for what you nee...
    The associates are approachable, friendly, and helpful. They will help you look for what you need, explain details about products, and do not make you feel like you are imposing on them.
    by
    • Verified Purchase
    • Recommended
    Friendly people. Good service. Clean store
    Friendly people. Good service. Clean store
    by
    • Verified Purchase
    • Recommended
    VERY helpfull and knowledgeable employees. A great shopping experience
    VERY helpfull and knowledgeable employees. A great shopping experience
    by
    • Verified Purchase
    • Recommended
    The Home Depot store hire and train knowledgeable people in every department. Their prices are co...
    The Home Depot store hire and train knowledgeable people in every department. Their prices are competitive to the other stores with no knowledge of product. I will continue to use Home Depot for my home improvement projects.
    by
    • Verified Purchase
    • Recommended
    Great service! Great staff!
    Great service! Great staff!
    by
    • Verified Purchase
    • Recommended
    Been putting off projects because I didn't want to shop during pandemic. Had trouble using online...
    Been putting off projects because I didn't want to shop during pandemic. Had trouble using online order so called the store directly. Nice lady who answered helped place order and went to the trouble of going to look when the computer showed less than I wanted. Her extra effort found what I needed on the shelf. She then set up curbside pickup. Thanks for helping me get a project done that had been on hold too Long
    by
    • Verified Purchase
    • Recommended
    John in the appliance department was very helpful.
    John in the appliance department was very helpful.
    by
    • Verified Purchase
    • Recommended
    The Home Depot is always our first stop. Most Always find what we need, Staff are helpful and fr...
    The Home Depot is always our first stop. Most Always find what we need, Staff are helpful and friendly. They also Honor Veterans Discount.
    by
    • Verified Purchase
    • Recommended
    The employees are always helpful from my shopping experiences to the checkout lines.
    The employees are always helpful from my shopping experiences to the checkout lines.
    by
    • Verified Purchase
    • Recommended
    Was unable to visit the store and had to complete a special window and door order over the phone....
    Was unable to visit the store and had to complete a special window and door order over the phone. Neil, the associate was excellent and made a complex order clear and provided me the detail so I could feel comfortable making a relatively expensive special order over the phone. Really appreciated his attention to detail and taking the time to make sure nothing was missed.
    by
    • Verified Purchase
    • Recommended
    This location is always clean. The customer service reps are always helpful and courteous. We hav...
    This location is always clean. The customer service reps are always helpful and courteous. We have had Matthew assist us a few times, he is always polite and friendly. The new head of the plumbing dept is also friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    The employess, Gary, Jack, and Brian are some of the most helpful employees I've ever dealt with!
    The employess, Gary, Jack, and Brian are some of the most helpful employees I've ever dealt with!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 588 reviews

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    Pro Service Desk

    (715)843-6414

    Mon-Sat: 6:00am - 9:00pm

    Sun: 8:00am - 8:00pm