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Showing 1-30 of 588 reviews
Feb 28, 2023
Good times
Employees are very helpful. Always have a good experience
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Recommended
Feb 28, 2023
Excellent care in millwork dept.
I had a remarkably pleasant experience making a purchase of a new home door. The transaction was clear, logistics were smooth, and maybe even a bit fun. Beyond my expecttions.
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Recommended
Feb 20, 2023
Great customer service
John was extremely helpful on both of our shopping trips for a new washer/dryer. His personal experience helped us decide as we were conflicted in what brand to purchase. He did not try to sell the most expensive, but have his opinion on the most reliable options.
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Recommended
Feb 5, 2023
Pro desk
Store does not have anyone at the pro desk in Sunday's. If you have a question or would like to place a special order you have to go during the week.
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1 found this review helpful
Jan 29, 2023
Rob at the Rhinelander store was excellent!!
He was very helpful and helped us find what we needed and even loaded into the truck for us, as Merlin is disabled, and he was extremely friendly.
Thank you ROB!!
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Jan 26, 2023
Outstandingt customer care
Cynthia Ballinger is always willing to go the extra mile to make sure your needs are met! I really appreciate her time.
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Recommended
Jan 20, 2023
Great Service!
Kevin, Mike and Deb in the Pro Pickup area were fantastic. Quickest I have ever picked up and order...and this one was with a lot of custom help. They got a 4X8 sheet of plywood for me...cut it to 5''X 30" and put all the pieces in my SUV. They cut hard insulation board in half and loaded in my car. They loaded a new toilet for me. They went and picked out screws for installing cement board for me while I picked up another order. It was incredible!
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Jan 15, 2023
Poor Customer service at Pro Desk
The pro desk cashiers are not knowledgeable with Home Depot systems and are argumentative
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Dec 13, 2022
Amazing store and great employees!
We very much enjoy this location and the employees are too notch and so kind and helpful.
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Recommended
Nov 29, 2022
Great customer service
Achilles at the pro desk called right to the manufacturer to see if we could special order a product I was looking for, instead of just saying no we don’t stock it very helpful
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Recommended
Nov 29, 2022
Whatever You Do... Find Norma!
The title says it all... If you get to the Rhinelander, WI store, everyone is friendly and helpful, but I seek out a lady named Norma. Patient, friendly, knowledgeable and bends over backward to help you.
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Recommended
Nov 13, 2022
Great Shopping Experience
Love the store layout and the quality of the merchandise. The only reason I did not give it a 5 star, it needs more employees to meet the needs of the public. Shouldn't have to walk the entire store to find someone willing to answer a few questions. SN
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Recommended
Nov 12, 2022
Rich made my appliance purchasing experience painless and quick!!!
I needed to purchase new appliances. I went online, did my research...then stopped in at the Rhinelander store. Rich greeted me right away. I told him what I needed and he placed the order. It was a pleasure to work with Rich!!!
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Recommended
Oct 24, 2022
Great Price on Closet Doors
We have been looking for closet doors for a while, but found them to be very expensive. When we dropped in to Home Depot, the salesperson was very knowledgeable and was able to identify a product that fit our needs and was 1/3 the price from other quotes. We were very happy with the service and process.
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Recommended
Oct 24, 2022
Paint Department
Ohdra B was delightful and extremely helpful and she made my trip to the store fun and less stressful with her help and suggestions and expertise! Thanks Ohdra!
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Recommended
Oct 22, 2022
Thank you Gray for being a rockstar cashier
Every employee was so kind and welcoming this evening.
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Recommended
Oct 17, 2022
Great customer service
Thanks, Timmer, Sales Associate at the Rhinelander store, paint department. So helpful and so cheerful. Made for a very pleasant shopping experience!!
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Recommended
Oct 9, 2022
Door service
I paid 40 dollars for their employees to come measure my house doors. Was supposed to call me within 36 hours. Never called after 4 days so I called there talked to a manager. He said he redid the paperwork and promised me they would call me in 48 hours and ya that never happened either after another week. So I waisted 2 weeks on Home Depot and their so called employees. Never again!!
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Oct 9, 2022
Excellent service
Assistance was offered exactly when needed.
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Recommended
Oct 8, 2022
Coming soon! A kitchen that we don't dread to be in.
Thanks to Ava, and amazing team member at the Home Depot in Rhinelander, we ordered our the biggest purchase and most significant home remodeling project to date. She definitely new her stuff. And when the system came in at a higher price than we expected, she worked tirelessly to reconfigure the project to give use almost the exact same thing, but at a lower cost. She spent weeks on this, and she put up with all our crazy demands. The waiting list might be long but it is sooooo gonna be worth it.
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Sep 14, 2022
Help with power tools
I needed help finding pieces for my air compressor. Stephanie and Ken were extremely patient until they found the parts I needed. The employees at Home Depot are very knowledgeable and helpful.
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Recommended
Sep 3, 2022
Great experience!
John in appliances was very helpful when it came to us purchasing our washer and dryer. He also explained the delivery process thoroughly as well as our chance to win a gift card. Thank you John!
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Recommended
Aug 29, 2022
Employee Neil -
Neil helped us order patio doors, very knowledgeable, friendly, patient, and accommodating. He knew what he was doing !
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Recommended
Aug 21, 2022
Great sales associates
John in appliances if very knowledgeable in his department. He took time and had patience to help me understand the differences in the many choices of washers.
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Recommended
Aug 14, 2022
great assistance
Associate Norma went above and beyond in gathering things I needed while I was looking for some screws. It was a great time saver over simply telling me where things were.
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Recommended
Aug 13, 2022
Friendly staff and a clean store.
Went to buy a leaf blower for my son to start chores and needed something from a secure area. An employee notified me that what I was looking for was in the garden section and ended up getting a better deal on a Milwaukee Brand tool for son. He loves it. Making a difference by the positivity of the employee I've interacted with.
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Recommended
Jul 20, 2022
Great Customer Service - Even when short staffed
I needed assistance getting product down from the high shelves in the garden center. Pat B. made sure she found a fork lift driver even though the store was short staffed and stayed with me until I had my product in hand!
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Recommended
Jul 14, 2022
Friendly and helpful staff
Staff was very Friendly and helpful. Check out was a breeze No waiting
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Recommended
Jul 13, 2022
Thankyou for the help !
Purchase some stone and landscaping materials and got lots of help and questions Answered by Terri and the loading staff (sorry forgot his name ) Wouldn't take a tip. But both very friendly and knowledgeable about the stores products. Thankyou to the Garden staff !