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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Sep 17, 2020
Always find what I’m looking for.
Always find what I’m looking for.
by
Verified Purchase
Recommended
Aug 18, 2020
This store has vastly improved in customer service. It used to be horrible, but now help is alway...
This store has vastly improved in customer service. It used to be horrible, but now help is always there. Well done!
by
Verified Purchase
Recommended
Aug 17, 2020
wonderful employees. love home depot. Corrin is awesome
wonderful employees. love home depot. Corrin is awesome
by
Verified Purchase
Recommended
Aug 6, 2020
I had an employee look for a product through many boxes just to satisfy my urgent need and he did...
I had an employee look for a product through many boxes just to satisfy my urgent need and he did even though he already knew the product was not in the store. due to my urgent need he looked it up online and found where i could get it locally i wish i had his name but i dont
by
Verified Purchase
Recommended
Jul 20, 2020
ALWAYS ENJOY A VISIT TO MY LOCAL HOME DEPOT. EMPLOYEES ARE ALWAYS HELPFUL AND FRIENDLY. REALLY L...
ALWAYS ENJOY A VISIT TO MY LOCAL HOME DEPOT. EMPLOYEES ARE ALWAYS HELPFUL AND FRIENDLY. REALLY LIKED THE CURBSIDE SERVICE WHEN THINGS WERE CRAZY WITH COVID-19.
by
Verified Purchase
Recommended
Jul 18, 2020
Horrible, dreadful awful customer service.
Horrible, dreadful awful customer service.
by
Verified Purchase
Jul 17, 2020
Great store with great employees. Ashley the cashier in returns and online orders ROCKS!!
Great store with great employees. Ashley the cashier in returns and online orders ROCKS!!
by
Verified Purchase
Recommended
Jul 12, 2020
Jessica was very friendly and helpful. She located the item we needed. Fore arm forklifts and too...
Jessica was very friendly and helpful. She located the item we needed. Fore arm forklifts and took us to make sure we found them in garden!! Should be with moving/packing just a suggestion!!!
by
Verified Purchase
Recommended
Jul 9, 2020
We had terrible customer service. I hate this store no help rude people and no more of my money.
We had terrible customer service. I hate this store no help rude people and no more of my money.
by
Verified Purchase
Jul 3, 2020
Customer service did NOT exist at this store, nor were there any associates to offer it. I unders...
Customer service did NOT exist at this store, nor were there any associates to offer it. I understand that during this epidemic things are going to be different and difficult, but it is for everyone. I shouldn't of had to make multiple trips into the store, on the same visit. Especially when I asked the customer service desk to page an associate to avoid doing so, a week later and I am still waiting for ANY associate.
by
Verified Purchase
Jun 23, 2020
Great Experience today. The associates were very helpful and knowledgeable. Everything I needed ...
Great Experience today. The associates were very helpful and knowledgeable. Everything I needed was in stock! The store was well prepared for the covid pandemic.
by
Verified Purchase
Recommended
Jun 23, 2020
Even thought there is a sign on the front door that says masks are mandatory, I would guess one i...
Even thought there is a sign on the front door that says masks are mandatory, I would guess one in five people inside had one on. It's all about the macho Trump thing. The problem is, I don't care how macho the customers are, masks are to protect ME! It would be kind of cool if they would enforce the mask policy because that is the way we are going to beat CV-19. Having jerks running around breathing on things being exempt from the virus because they're so macho is just plain stupid.
I did find the products I was looking for. Do you associates were very nice. The store was clean and easily navigable as usual and I will go back because I've been furloughed due to CV-19 and have plenty of time to work on home projects
by
Verified Purchase
Recommended
Jun 11, 2020
this is the go to store for home repair supplys,THEY WILL HAVE WHAT YOU NEED,and they will be hap...
this is the go to store for home repair supplys,THEY WILL HAVE WHAT YOU NEED,and they will be happy to help you find what you need
by
Verified Purchase
Recommended
May 29, 2020
Every associate at the store attempted to order the item I wanted. No success, and no explanatio...
Every associate at the store attempted to order the item I wanted. No success, and no explanation available online for them. They were also frustrated. However, I can drive 240 miles to obtain the item, and may consider that a viable option.
by
Verified Purchase
Recommended
May 19, 2020
Whether I'm doing an online order or dropping in unexpectedly, I always enjoy my visit to Home De...
Whether I'm doing an online order or dropping in unexpectedly, I always enjoy my visit to Home Depot :)
by
Verified Purchase
Recommended
May 13, 2020
store was clean and the employee was greatful
store was clean and the employee was greatful
by
Verified Purchase
Recommended
May 12, 2020
Ordered over the phone for curb side pickup. I didn't receive any. had to go inside and then was ...
Ordered over the phone for curb side pickup. I didn't receive any. had to go inside and then was told the order didn't say curbside and was not available that day ( called to verify my pickup 2 hrs earlier ). Ended up loading 18 bags of concrete and 6 12 ft 4 x 6 posts myself. When I told and HD worker I was immune suppressed I was told I should not be there. Yes I am one year out from a transplant and 65 yrs old that is why I requested curbside service.
by
Verified Purchase
May 7, 2020
Corrin is the best ! Great service, nice to be served by a positive person during this insanity!
Corrin is the best ! Great service, nice to be served by a positive person during this insanity!
by
Verified Purchase
Recommended
May 3, 2020
Half the products on the shelf are missing & the other half is damaged. For your safety the emplo...
Half the products on the shelf are missing & the other half is damaged. For your safety the employees were'nt stopping people cutting in line & doing whatever they want entering the store.
If you want help you'll have to have them page someone twice.
I can't believe the poor customer service here & the product.
by
Verified Purchase
Apr 18, 2020
Through all of this stress, of staying at home, this group of people, went out of there way, to k...
Through all of this stress, of staying at home, this group of people, went out of there way, to keep providing a service, for all of us, still needing to repair our house, in the redding ca area, thanks to all of you courageous people!!!
by
Verified Purchase
Recommended
Apr 16, 2020
STORE IS NEAT, WELL STOCKED , AND FRIENDLY
STORE IS NEAT, WELL STOCKED , AND FRIENDLY
by
Verified Purchase
Recommended
Mar 31, 2020
Customer service was great and the store was easy to navigate. Love the indoor lumber yard
Customer service was great and the store was easy to navigate. Love the indoor lumber yard
by
Verified Purchase
Recommended
Mar 17, 2020
The employees at this store are really great. They not only know their product fairly well, they ...
The employees at this store are really great. They not only know their product fairly well, they know who I am, what my trade is, and roughly what projects I'm working on. They are unfailingly friendly, even in the face of rude customers. If you are a professional who expects your home supply store employees to be professionals also, this is the store for you.
by
Verified Purchase
Recommended
Mar 11, 2020
I like to come here rather than going to other similar stores because I always find what I need a...
I like to come here rather than going to other similar stores because I always find what I need and the employees are nice. However, I find that the employees are always changing. I would like to see familiar faces when I go.
by
Verified Purchase
Recommended
Feb 23, 2020
We went to look for a electric fence controller. With many different sizes we were not sure which...
We went to look for a electric fence controller. With many different sizes we were not sure which one to purchase. Armando was able to help us find what we needed.
by
Verified Purchase
Recommended
Feb 21, 2020
Employees are very nice and very helpful in helping you find what you need! Clean and well stocke...
Employees are very nice and very helpful in helping you find what you need! Clean and well stocked store!
by
Verified Purchase
Recommended
Feb 17, 2020
I recieved excellent customer service today from two different employees at two different ends of...
I recieved excellent customer service today from two different employees at two different ends of the store.
Something has shifted, I'm not sure what caused it, but I'm Definitely Loving It!
Thank you Tom in Lumber & Gigi in Outside Garden.
by
Verified Purchase
Recommended
Feb 16, 2020
Very nice garden shop, neat and clean. Employees are good help.
Very nice garden shop, neat and clean. Employees are good help.
by
Verified Purchase
Recommended
Feb 15, 2020
We received attentive and caring customer service from Ally in the appliance department. She list...
We received attentive and caring customer service from Ally in the appliance department. She listened to what we needed in installing a new microwave. She was confident and knowledgeable about the product and the installation process. We really appreciated working with her. Ally was very personable and we left saying that we would love to work with her again. We also received great customer service from Violet the cashier that checked us out. She was attentive as well and personable. We left the store feeling good about the customer service we received.