#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)226-4063
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1200 Churn Creek Rd
Redding, CA 96003
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Customer Store Reviews

  • 4.6 out of 463 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Excellent help
Bonnie was very helpful and helped me pick a great weed eater and even showed me the package deal with a leaf blower which I ended up getting. She was very personable by saying she also has these two products at home and likes them a lot. Knowing she uses the weed eater and leaf blower made me trust her opinions a lot more. I honestly wasn’t sure exactly what I wanted but I feel happy with my purchase I made thanks to Bonnie’s help.
by
    Great store
    The Redding store is awesome with awesome employees. My only complant is that they make it hard to get your veterans discount now because they want u to download an app on a smartphone but i dont use a smartphone so its always a problem at checkout time
    by
      • Recommended
      Outstanding CUSTOMER service
      Marcus at the Redding store went above my expectations today! We went in hoping to get help with buying items to build a sifter screen for my in-laws place. Due to house that previously burned to ash. Marcus stepped up and offered to build them at the store for us. He really is Mr customer service. Thank you Home Depot for hiring such an amazing employee. Can’t say enough thank yous. As we came down from Oregon to do this. And didn’t have the right tools to build them. Cheers Marcus. You Rock!
      by
        • Recommended
        Great shopping experience
        Sop only at HomeDepot
        by
          • Recommended
          smart phone needed
          Senior Veterans should NOT be required to have a smart phone scan code to acquire the 10% discount, The Tide and Swifter were competitively priced.
          by
            • Recommended
            Paint department
            I needed some paint. Benny was super busy with all the people's paint request but handled everyone well and in a timely manner. He helped me get the right paint for my project and was very knowledgeable and respectful.
            by
              • Recommended
              Need Home Supplies ?
              Best example of a home repair and upgrade store. I have been to several others after 50 years of remodeling and find prices, variety, experience with the products and general congenial atmosphere to be second to none.
              by
                • Recommended
                Increased Inventory and Helpful Staff
                We love the Redding Home Depot! Learned today that is the smallest Home Depot in CA, but we say they are BIG on service. We were VERH HAPPY with carpet installation several months ago and with options to consider for our kitchen remodel.
                by
                  • Recommended
                  product
                  Unfortunately, the product cost a little more than I wanted to spend. So I returned the item for a refund with no questions asked.
                  by
                    Good employees badly run business
                    Home Depot is a great store and I’ve done business with them for over 30 yrs. That being said the Redding store is a pig sty. Everything is covered in dust and dirt or better yet pigeon droppings. Half the employees are rock stars the other half seem to be curious non producers who do not care about customer service.
                    by
                      Don't ask Clarence for help
                      If you need any assistance in the Redding Home Depot don't ask Clarence! He is rude to women and to lazy to help doing only bare minimum and sending you elsewhere for help. We where shuffled around for 45 min by rude Clarence and rude cashiers with "PRO" above checkstand until we found Tara at customer service. She walked back into the store herself returning in less than 5 min with the item Clarence could or would not expend his energy to find in his own department. A door knob. Tara should be recognized for her awesome customer service! She is only reason I am back to shop today
                      by
                        • Recommended
                        Wrong store
                        I don’t know why I was asked to review the Redding store, since I shopped at the Newbury Park, CA store, about 500 miles south of Redding, CA.
                        by
                          • Recommended
                          Home Depot is charging 10% return fee for EVERY PURCHASE!
                          I will not be shopping Home Depot in the future. I noticed that they are now charging 10% return fees for any item returned. I often purchase extra parts for a job so that I won’t be caught without an item. As many of you know already that you will need to be bringing items back that you don’t use, this process will cost you 10% off your purchase. It is no longer a “good value” for me to shop with Home Depot.
                          by
                            great customer service fro the pro desk
                            Phil at the pro desk went out of his way to find the paint that I needed at a time when paint was very hard to find
                            by
                              • Recommended
                              Helpful employees
                              A young man help me get cement off of the shelf and onto my cart was very pleasant
                              by
                                • Recommended
                                Understaffed
                                Whats goin on inside HD. Understaffed, people run from you, or ignore you when you have a question. Hey train you people.
                                by
                                  • Recommended
                                  Great place to shop.
                                  Every visit no matter the dept, I have been given OUTSTANDING customer service from every employee, from the greeter, return cleck, dept floor employees so check out clerks. Thank you. Nice to shop where u feel the employees like being there n appreciate thier job. Reflex greatly on management n makes me want to do all my trading there. Nailed it Guys. Thank you‼
                                  by
                                    • Recommended
                                    customer service
                                    excellent customer service,was very happy as we bought a riding lawn mower.
                                    by
                                      • Recommended
                                      Waste of time calling store due to either no one answers the phone or they provide incorrect information.
                                      Waste of time calling store due to either no one answers the phone or they provide incorrect information. Plus even in the store employees are unable to find stock or know what is on hand.
                                      by
                                      • DIY
                                      • Recommended
                                      This Home Depot store is in a great location and easy to find... The side entry is a little confu...
                                      This Home Depot store is in a great location and easy to find... The side entry is a little confusing and sometimes like a "maze" to get out of! Parking is ok, and from the time I enter the door, and throughout my shopping, everyone is ALWAYS super helpful and willing to actually take me to the item I'm looking for instead of just swing where it is... I love shopping here!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      FIRST OFF! Stacy in Department 27 amazing, 2nd Faith garden Cashier amazing. Both of these associ...
                                      FIRST OFF! Stacy in Department 27 amazing, 2nd Faith garden Cashier amazing. Both of these associates made my visit delightful. Stacy was busy taking care of multiple customers knocking them down like bowling pins in the wire Aisle! Most associates avoid that aisle like the Plague. Not Stacy! Last Faith was cheerful and pleasant at the register. She asked if I needed a pro card, or a Home Depot card. (Have one) she is the example of customer service even asked if I needed anything else. They made my visit amazing! So Seth, Jarred, Robin or Mitch… Reach into that customer award stash you all have and Share two with Faith and Stacy. They earned it today! Your friend Gav. :)
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Great Service, Thanks!
                                      Great Service, Thanks!
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Clean store except for the pigeons
                                      Clean store except for the pigeons
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Employees were friendly and helpful and took time to find the quantity of the product I needed.
                                      Employees were friendly and helpful and took time to find the quantity of the product I needed.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Good store employees are nice
                                      Good store employees are nice
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      STORE WAS CLEAN AND PEOPLE ARE NICE.
                                      STORE WAS CLEAN AND PEOPLE ARE NICE.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      I always shop here for my household repairs and garden needs. Service is great and prices are bet...
                                      I always shop here for my household repairs and garden needs. Service is great and prices are better than their competitors. You will sometimes run into great employees willing to help. Derrick did not hesitate to help me when I asked him for help loading my heavy items. He was friendly, courteous, and helpful.
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Employees are lazy could care less about customer service . To many other placed the spend our mo...
                                      Employees are lazy could care less about customer service . To many other placed the spend our money ey, each customer should feel valuable. We are what keeps them in a job
                                      by
                                      • Verified Purchase
                                      Fast, friendly and well organized
                                      Fast, friendly and well organized
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      GREAT PLACE TO GET WHAT YOU NEED
                                      GREAT PLACE TO GET WHAT YOU NEED
                                      by
                                      • Verified Purchase
                                      • Recommended
                                      Showing 1-30 of 463 reviews

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