#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(530)226-4063
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1200 Churn Creek Rd
Redding, CA 96003
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Customer Store Reviews

  • 4.6 out of 463 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (463)
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Showing 1-30 of 463 reviews
Caden Saves the Day
I have to give a huge shout out to Caden. He made what would have been a horrible trip to Home Depot into a trip that gives me hope in the younger generation. Lots of items were gone off the shelves, store employees were frazzled and stressed and I almost left my $400 cart and went home but Caden saw I needed help. He came over to help load some heavy items and took the time to be polite and positive. He even realized I needed help getting the heavy objects into my car and helped me with that. I teach 6th grade and this act of going above and beyond to help someone is such a shining example of a future leaders.
by
    • Recommended
    Best Store around
    Clean, well stocked, friendly & knowledgeable employees, plenty of parking, great Pro desk, short checkout time.
    by
    • DIY
    Best employee to date that i have spoken to.
    Worked with Dustin checking out in the garden area 2 different times. Guy was awesome. 100% . I do all my HD shopping at this store and have never had a single bad experience.
    by
      Love my Home Depot
      I have never had a problem with any product I bought from the Home Depot.. The customer service is excellent on any problems you might have.
      by
        • Recommended
        paint matching
        After a bad experience with another business matching my paint I brought my sample in to Home Depot. There was a young lady there that was polite, knowledgeable and worked on matching my color until it was perfect. She would look at it and say, I need just a touch more of another color, then she would bring it back to me and we would take a look. When she was done it was perfect! I was so pleased and she was such a help. I
        by
          • Recommended
          Hot Dogs
          Start serving hot dogs again. People get hungry there after carding around 12 sheet rocks that are a hundred pounds each. Everyone in Redding Ca would be very happy if you did it. Every store has there little special thing, and hot dogs could be yours.🌭🌭🌭🌭🌭🌭🌭🌭
          by
            • Recommended
            1 found this review helpful
            Excellent service
            Gerald in Paint was super helpful and patient. He answered all our questions, was friendly and made our shopping experience very pleasant.
            by
              • Recommended
              Helpful staff! Well stocked, clean and organized
              I look forward to shopping trips at Redding Home Depot. The employees are knowledgable and willing to help even for areas outside their expertise.
              by
                • Recommended
                Bad experience
                Don't approach a customer when he's already picking out items in an aisle that the "aisle is closing". They may as well say, we need you to leave because we have work to do. Customers who are already in an aisle should be left alone when picking out items, regardless of what employees have planned for that aisle. Let the customer complete his shopping, then close the aisle.
                by
                  Great customer service
                  I have came in a few times and when Precious is working she has the best customer service I have ever received. Truly a pleasant experience and makes me come in more often.
                  by
                    • Recommended
                    Awesome Employees!
                    Most all of the people that have interacted with at this home depot are excellent employees. Especially the weekday gentleman that operates the Pro Check Out line and the gentleman working the lumber department. Attentive, friendly, helpful and jovial. I say this as a previous manager of several workers for some very large international corporations over 35 years. I have learned there are keepers (excellent employees) , dead weight and poisonous employees. The folks That I have been lucky to interact with at this Home Depot are all keepers from my perspective as a customer, and a career people manager.
                    by
                      Cashier Jessica
                      Jessica was positive and friendly. More people should learn by her example.
                      by
                        • Recommended
                        Ask for Frankie in Home Depot in Redding California
                        This young man helped me with things I needed that no one else would..getting smoke detector open and figuring out how to get the dam batteries in it.
                        by
                          1 found this review helpful
                          Do they understand customer service
                          No service on the floor, fire the lot and start over with people that want to work.
                          by
                            Home Depot . . . is my happy place.
                            Gotta give it to The Home Depot . . . as its customer service is really getting a LOT better and has made for such a greater shopping experience. BRAVO! Nice job!
                            by
                              • Recommended
                              cashiers
                              Look for John in the pro department
                              by
                                • Recommended
                                The workers Sales associates are very helpful. They go out of their way to help you find the item you need. The service desk needs a little work I went to return something I had lost my receipt and they treated me like I was a criminal. I spend hundreds o
                                Sales associates are very helpful. They go out of their way to help you find the item you need. The service desk needs a little work I went to return something I had lost my receipt and they treated me like I was a criminal. I spend hundreds of dollars in there a month and this was the first time that this is happened. Hold onto the receipt otherwise you get treated horrible.
                                by
                                  • Recommended
                                  Great!!
                                  Just great !!!!!!!!!!
                                  by
                                    • Recommended
                                    Happy Home Depot is in Redding
                                    I buy most of my tools, paint, lumber and home improvement items at Home Depot.
                                    by
                                      • Recommended
                                      the best
                                      always look forward to going to Redding Home Depot
                                      by
                                        • Recommended
                                        Forcing employees to wear masks
                                        Forcing employees against their will to wear masks is a complete joke.
                                        by
                                          Very organized
                                          store was vary organized and numerous employees offered me assistance
                                          by
                                            • Recommended
                                            Perfect
                                            The store employee knew exacting where the item I wanted was,not an ordinary item and also helped me with the check out she was perfect i was looking for spray cans of O2 to clean my computer
                                            by
                                              • Recommended
                                              Home Depot
                                              We went in to buy a security screen door. We needed someone that would help us to get exactly what we needed. We were greeted by Kim and she helped us through the entire process. Our purchase was successful and went very smoothly.
                                              by
                                                • Recommended
                                                Amazing associates!
                                                During the 15 years I have run my business I have never been to a more personable location. The associates are friendly and professional and do everything they can to make sure that our staff has had a good experience while shopping. The paint counter has some of the best color match experts I have ever had the pleasure of working with.
                                                by
                                                  • Recommended
                                                  Great employees
                                                  Employees were very nice and always seeing if you needed help.
                                                  by
                                                    • Recommended
                                                    Excellent Customer Service
                                                    HD was short staffed and Ayrton did an excellent job in filling in at the Shade dept. While not his dept, he jumped in to see if he could assist with our ordering of three shades and did an excellent job of finding our selections and answering questions. Ayrton is a great asset to the HD team! Excellent Customer Service!
                                                    by
                                                      • Recommended
                                                      value
                                                      Satisfied customer,Home Depot checks all the boxes in the hardware store experience.
                                                      by
                                                        • Recommended
                                                        Handicap Friendly
                                                        I was able to get the supplies I needed even though I cannot walk. A gentleman brought a cart out, another helped get access to some items I could not reach and the cashier moved the payment machine so that I could see it while sitting in the cart. Then helped me the cart unstuck when I pushed the accelerator the wrong way. His reaction was kind and patient.
                                                        by
                                                          • Recommended
                                                          If you need anything, than look no further
                                                          I came here looking for drain cleaner and ended up leaving with that and an idea for my next project. In and out in less than 5 minutes.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 463 reviews

                                                            Nearby Stores

                                                            2650 Main Street

                                                            Red Bluff, CA 96080

                                                            28.08 mi

                                                            Tool & Truck Rental

                                                            (530)528-3708

                                                            Pro Service Desk

                                                            (530)528-3702

                                                            Mon-Sat: 6:00am - 9:00pm

                                                            Sun: 7:00am - 8:00pm