Reviews for Provo #4416

I ran into an associate as soon as I walked into the store. I asked him where a product was and he walked me right to it, I believe his name was Ky. He made sure I got everything I needed and invited me back, he was very helpful:)

Employees are helpful and friendly.

In plumbing and in appliance department there was excellent customer service by 2 different people. They didn't act rushed they actually helped me through my problems. I will definitely shop this store all the time.

Went to this store to look for a Tool Chest for my job, They went far and beyond my expectations and made my shopping experience an amazing experience!! Would highly recommend this store !!

Happy with location and easy app to find everything in store.

Great employee!! Thank you so much for your help in garden area Stacey!!

I have to use one of the Home Depot motorized carts when I shop. Employees have been very willing to help me, and stay with me from choosing my necessary items, to getting them to the cashier, to rolling them to my car, then placing them in the car, plus keeping me from returning the cart and having to walk back by returning the cart for me. Amazing service!

We showed up during a very busy time and needed to load a lot of heavy bags of concrete, they were very helpful!

I will be returning to this store based on the incredibly helpful employees. Garden selection of plants is also great!

I got help from a met team member to help me find the correct battery open. The key fob wait until I bought the battery and when did all of his tools so I could open his key fob. He even recruited another Home Depot team member for help when we were struggling to open my key fob. He took extra care and making sure that the thing I need fixing was fixed. Everyone was super kind to me and helpful even customer service when I was trying to figure out what this man’s name was that helped me. I wish I restore was like this helpful and nice!

Friendly and helpful employees, but the only way to notify the store for curbside pickup is on app., which always said order was processing even hours after e-mails and texts reported order was ready. Waited on phone about 10 minutes at store before giving up and leaving the first time. My advice: if getting curbside pickup be sure the app says the order is ready before going to store because if it says still processing you may be out of luck when you get there if phone line is busy. To their credit they did issue a partial refund due to this flaw and my need to make 2 trips and multiple calls. Once I reached an employee they went out of their way to be accommodating.

We love going to Home Depot, because of the following: Convenience, all products that we need are there, from the garden to the kitchen, to everything about home. Staff and crew are excellent!

John in lawn and garden outdoor kiosk checkout helped me a ton. He gave me a sales flier and helped me find sales items I was looking for.

Found what I needed and employees were nice!

Tawna went above and beyond to help us save the most money. She was so friendly and kind, and stayed beyond her shift, as if we were the most important priority.

Very convenient to have a Home Depot in Provo , is one the best Home Depot stores in Utah county & the staff is very helpful you can find mostly anything you need for your project needs.

We (generally) know what we’re doing, we work in a shop everyday. To have someone offer help that’s needed is rare, but this store found a way to help us out!

I just bought a pallet of melting salt and page and Haylee were great they were very fast and knowledgeable about how to get that and who to talk to and the people that loaded my salt did ok they kinda broke my pallet of heavy salt other than that it was a great experience

Couldn’t find an item on my own but luckily had Stacey there who saved me quickly and painlessly.

They have such good employees working there the last few times I went I’ve had to wait a few extra minutes and multiple people apologized and gave me a discount. This last visit the employee went above and beyond to help me.

I needed to return a dehumidifier that was not working. I asked an employee named Meagan to help get the replacement down from a tall shelf. She helped out quickly and I appreciated her smile and helpful attitude! The returns clerk was great too!

Tiana and Christi were very professional, and I was able to get exactly what I needed thanks to their top notch service.

Always have what I am looking for!!!!

Thanks for having happy and pleasant employees

I stopped in to pick-up a rather extensive order of cabinets and appliances for a remodel. Naomie, Danny, and Brad did an amazing job of providing uncompromising, selfless service to get me out the door in an expeditious and efficient manner! Kudos to Jordan (Dept Lead) for developing this awesome team of young customer service reps!

If you go to this store on a busy day, be ready for a long frustrating wait at self-checkout none of their employees keep an eye on the back up of people trying to get to the register and you will be cut in front of and spend time just fighting to check out.

I got some wood for finishing my basement was very good quality.

I haven't gone to many Home Depot's, but this one is always well organized and clean. The employees are always very helpful.

No matter what I am looking for I always seem to find what I need

We always shop at this store ,good prices and promotions and good quality products.