#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)822-4808
Tool & Truck Rental(207)822-4800
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
245 Riverside St
Portland, ME 04103
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 273 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (273)
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Showing 1-30 of 273 reviews
Garage door purchase
Local garage door companies were unresponsive. Home depot wasn't. Lets see how it goes from here
by
    • Recommended
    very good help
    had help finding things was walked right to what i was looking for it made shopping so much easier
    by
      • Recommended
      Always find what I need.
      Whatever I need they usually have available.
      by
        Knowledgeable Staff!
        I was very satisfied with the help I received from Alex and Connie in the appliance dept.tonight. They were patient, knowledgeable and found exactly what I wanted .
        by
          • Recommended
          Christine in the kitchen design department at the Riverside location in Portlannd, Maine is terri...
          Christine in the kitchen design department at the Riverside location in Portlannd, Maine is terrific. A wealth of information, patient, helped guide us to the best product for our needs and best of all recommended the pro card which saved us a bunch of money. We had a terrific experience with her. We can't wait for our cabinets to come in.
          by
          • Verified Purchase
          • Recommended
          This store always has what I need. It's not close to my rental property, but when the local store...
          This store always has what I need. It's not close to my rental property, but when the local stores don't have what I want, I can always find things here! Convenient, yet hidden, location right near the highway. Made my day to find just what I needed when no one else anywhere around had it! Great store!
          by
          • Verified Purchase
          • Recommended
          I love this store. I have been renovating my house and the people there are always happy to help ...
          I love this store. I have been renovating my house and the people there are always happy to help me figure out what I need and also happy to help me out when I find out that ONE AGAIN I have bought the wrong thing. They don't ignore me because I am not a contractor or because I am a woman as some places do.
          by
          • Verified Purchase
          • Recommended
          This store made something right for me even though they did not have to. Now, I will drive from L...
          This store made something right for me even though they did not have to. Now, I will drive from Lewiston to Portland for big things, rather than to the Auburn store near me.
          by
          • Verified Purchase
          • Recommended
          The Portland Maine store #2401 has excellent employees and a great place to shop.
          The Portland Maine store #2401 has excellent employees and a great place to shop.
          by
          • Verified Purchase
          • Recommended
          The associate at the window and door department gave me excellent customer service. It was a very...
          The associate at the window and door department gave me excellent customer service. It was a very good experience. On the same visit I was given great service in the paint department. I decided I’d drive out of my way to go to this Home Depot again. It makes such a difference in a shopping experience.
          by
          • Verified Purchase
          • Recommended
          Employees were willing to help me find the merchandise. They also provide the information I neede...
          Employees were willing to help me find the merchandise. They also provide the information I needed to make my purchases. Dakota was an unbelievablele person who helped me through purchase and discount of a damaged item. She provide me with allk the paperwork needed to understand the process involved.
          by
          • Verified Purchase
          • Recommended
          I had a great experience today with employee Staci and Sue. They both answered all my questions t...
          I had a great experience today with employee Staci and Sue. They both answered all my questions to my satisfaction. The product ( Troy built riding mower ) was the right price for my need. Again the employees gave me the confidence in buying what I needed.
          by
          • Verified Purchase
          • Recommended
          Knowledgable and helpful staff. I'm building a shed for the first time and several employees too...
          Knowledgable and helpful staff. I'm building a shed for the first time and several employees took time to look at my plans and make sure I was buying the right materials.
          by
          • Verified Purchase
          • Recommended
          Always clean, always friendly, and no problems with returns.
          Always clean, always friendly, and no problems with returns.
          by
          • Verified Purchase
          • Recommended
          Gerardo is the man! Super helpful and very friendly
          Gerardo is the man! Super helpful and very friendly
          by
          • Verified Purchase
          • Recommended
          I was helped by 2 clerks, Doc and Jake, they were very knowledgeable and patient with me. I had ...
          I was helped by 2 clerks, Doc and Jake, they were very knowledgeable and patient with me. I had an idea for a solution to correct an issue in my kitchen. They both gave me guidance, showed me the necessary products, and simplified the solution. Made me feel like I could definitely tackle it. I finished it and it looks great. Better than I could have imagined. I felt empowered! Next project?
          by
          • Verified Purchase
          • Recommended
          The employees in this store go above and beyond to give great customer service. Multiple times in...
          The employees in this store go above and beyond to give great customer service. Multiple times in the paint department they have taken the time to make sure I leave with everything I need. Not always an easy task when it comes to paint colors. Peggy and George recently at the checkout helped me with a rebate form that the print was so small I couldn't read. In the summer the out door garden center associates are always very helpful. Please continue to recognize these outstanding associates. Great customer service in my opinion is becoming more difficult to find all the time. Low prices and great customer service will keep me coming back for sure!!
          by
          • Verified Purchase
          • Recommended
          Love this store, we go to it for everything we need, and are always satisfied!!!
          Love this store, we go to it for everything we need, and are always satisfied!!!
          by
          • Verified Purchase
          • Recommended
          This store is awesome! The customer service is exceptional. Brad at customer service and Peggy at...
          This store is awesome! The customer service is exceptional. Brad at customer service and Peggy at the cashier position definitely due their part to promote a positive experience!
          by
          • Verified Purchase
          • Recommended
          Friendly helpful staff!
          Friendly helpful staff!
          by
          • Verified Purchase
          • Recommended
          I had a wonderful experience today. Everyone who helped me where friendly, knowledgeable and very...
          I had a wonderful experience today. Everyone who helped me where friendly, knowledgeable and very helpful ! Thank you,. Ian, Olivia and the nice woman in the board aisle !!!
          by
          • Verified Purchase
          • Recommended
          Friendly staff always willing to help you with your list and advice on how to get projects done.
          Friendly staff always willing to help you with your list and advice on how to get projects done.
          by
          • Verified Purchase
          • Recommended
          Great work and good services!
          Great work and good services!
          by
          • Verified Purchase
          • Recommended
          Very cordial and friendly service today, good experience
          Very cordial and friendly service today, good experience
          by
          • Verified Purchase
          Two weeks ago I purchased a Rheem hybrid water heater at this store and experienced the best cust...
          Two weeks ago I purchased a Rheem hybrid water heater at this store and experienced the best customer service! The plumbing specialists at this location really know their stuff - they went out of their way to make sure I had what I needed to get this install done right, and I appreciate their help.
          by
          • Verified Purchase
          • Recommended
          Not only is the store spacious, but the parking is ample. The store is easy to access from two di...
          Not only is the store spacious, but the parking is ample. The store is easy to access from two different streets as well. The employees were knowledgeable and cheerful and help get things done quickly and efficiently.
          by
          • Verified Purchase
          • Recommended
          Alex in doors, windows and lumber was immensely helpful and went the extra mile cutting foam insu...
          Alex in doors, windows and lumber was immensely helpful and went the extra mile cutting foam insulation to size which was above and beyond usual service. Couldnt have gotten the parts home without his help. Thanks!
          by
          • Verified Purchase
          • Recommended
          Outstanding customer service with tool rental team.
          Outstanding customer service with tool rental team.
          by
          • Verified Purchase
          • Recommended
          Went in to buy an item that I saw online and it said that it was in stock. Item was in stock on t...
          Went in to buy an item that I saw online and it said that it was in stock. Item was in stock on the shelf but at a higher price then the internet regular price, was not online at a sale price just the regular listed price. Tried to get the price matched to the regular online price and had pushback. I was told I could buy it online and do in store pickup and it would be the online price not the higher in store price. Eventually got the price matched but with more hassle then expected.
          by
          • Verified Purchase
          2 found this review helpful
          very helpful associate in the plumbing section an older gentlman with an earing
          very helpful associate in the plumbing section an older gentlman with an earing
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 273 reviews

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