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Filter Reviews By:Rating, Profile, Gender, Age (201)
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Showing 1-30 of 201 reviews
Feb 5, 2018
This store is located at a very convince location . As it is located just off of Road 162 and abo...
This store is located at a very convince location . As it is located just off of Road 162 and about half a mile away from HY65. The store has everything one will need for home improvement and everything one need as a contractor .
The associates where always around to assist anyone or guide one to the product one is looking for.
The store was not cluderd with anything the floor had the displays clean and neat.
by
Verified Purchase
Recommended
Dec 28, 2017
The employees were helpful during my visits to the store. I came in three times in the past coupl...
The employees were helpful during my visits to the store. I came in three times in the past couple weeks. Once with my husband and the other two by myself. I needed some direction and was greeted and informed at the door. Thank you all for providing me with your knowledge about what products you have and where to find them. I wish I would of remembered the name of the very helpful nice young, light-blonde haired man, who helped me look up products on mold. He was wonderful- taking the time to look up available products in the store. The store was clean and most of the isles were non-cluttered so accessing the items was easy.
That’s the reason I come back often - and people like him who know how to do their job! Thank you for making the stressful holidays a little less stressful.
by
Verified Purchase
Recommended
Dec 7, 2017
Nice people. Erica at the Pro Desk is the bomb! She can help you find anything.
Nice people. Erica at the Pro Desk is the bomb! She can help you find anything.
by
Verified Purchase
Recommended
Nov 30, 2017
Very help full friendly staff good place to shop.
Very help full friendly staff good place to shop.
by
Verified Purchase
Recommended
Nov 5, 2017
If you want great help. this store is it. Employees are very helpful and very Courteous. The empl...
If you want great help. this store is it. Employees are very helpful and very Courteous. The employee that helped me was Donna I tell you she helped me in Paint Plumbing Hardware and even Lumber and smiled the whole time
by
Verified Purchase
Recommended
Oct 29, 2017
Love you guys! Please, keep up the good work. Thank You for smiling, saying hello and asking if I...
Love you guys! Please, keep up the good work. Thank You for smiling, saying hello and asking if I need help because I always do!! Your smiles mean the world for me and all of us crazies that run in and out of your store.
by
Verified Purchase
Recommended
Oct 26, 2017
Not good customer service
Not good customer service
by
Verified Purchase
Recommended
Oct 24, 2017
This store and Home Depot.com are a joke. Customer service is a joke. Terrible customer service i...
This store and Home Depot.com are a joke. Customer service is a joke. Terrible customer service in merchandise returns.
by
Verified Purchase
Sep 26, 2017
a good store
a good store
by
Verified Purchase
Recommended
Aug 28, 2017
Always knowledgeable and helpful. Plenty of staff on a shift to help with questions. Always fri...
Always knowledgeable and helpful. Plenty of staff on a shift to help with questions. Always friendly. I shop here at least 2 times a week- love to doing my little home projects.
by
Verified Purchase
Recommended
Jul 19, 2017
I have 4 home depot accounts worth several thousand dollars, it is my store for everything I need...
I have 4 home depot accounts worth several thousand dollars, it is my store for everything I need at home or my business, I am very satisfied with the products and service they have and spend tons of money there.
by
Verified Purchase
Recommended
Jul 17, 2017
Customer
Very courteous and helpful and stocked on products!
by
Jul 8, 2017
Be Noticed.
I went to look for some light bulbs. Had my old one with me so was trying to find one similar. There was no one insight to help me, took me 30mins to find similar light bulbs by myself...Would of been nice if employees were more easier to spot or better yet get approach to see if we finding everything ok, u kno!
by
Jul 3, 2017
love the rental department, Richard is very knowledgeable. the store policy for renting and servi...
love the rental department, Richard is very knowledgeable. the store policy for renting and service are very laborious though
by
Verified Purchase
Recommended
Jul 1, 2017
Thank you for your help
Thank you for your help
by
Verified Purchase
Recommended
Jun 22, 2017
I consistently have issues with getting help at this location or getting good service. I live in...
I consistently have issues with getting help at this location or getting good service.
I live in Springville so it's the closet Home Depot to me.
My husband just hates taking me here.
He'd rather drive over to Lowe's because of the service issues.
Today I waited 10 minutes for help in the paint department.
I was the only one there.
I finally used my cell phone to call the customer service desk.
Just as they answered an employee walked by.
He said he'd be back to help me.
He returned & helped me.
He did do a better job than the previous guy who helped me in this department.
I've talked to managers in the past & got excuses....
by
Verified Purchase
Jun 16, 2017
The cashier was very nice and friendly and made me feel welcome there. Everything was easy to fin...
The cashier was very nice and friendly and made me feel welcome there. Everything was easy to find. Lots to choose from.
by
Verified Purchase
Recommended
May 20, 2017
Valerie tried to be helpful however did not succeed she did not have enough training to check me ...
Valerie tried to be helpful however did not succeed she did not have enough training to check me out. I am going to try to visit the Visalia store instead because I am disabled and can not wait a long time to check out.
by
Verified Purchase
Apr 19, 2017
Associate Yanet was very helpful.
Associate Yanet was very helpful.
by
Verified Purchase
Recommended
Mar 27, 2017
sotore was very clean frendly and ask you if need any help
sotore was very clean frendly and ask you if need any help
by
Verified Purchase
Recommended
Mar 14, 2017
Porterville store
Your porterville team is awesome especially pro desk Julie Erica Mireya and norma
by
Recommended
Mar 9, 2017
This location is friendly and if they run out of product they go beyond their means to provide th...
This location is friendly and if they run out of product they go beyond their means to provide the product that you need..
by
Verified Purchase
Recommended
Mar 3, 2017
Feedback
Girls at pro desk were very helpful fast and very irected it anything u wed especially Julie ward
by
Recommended
Jan 30, 2017
Friendly staff and a pleasant smile make for a good shopping experience.
Friendly staff and a pleasant smile make for a good shopping experience.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 21, 2016
Porterville Home Depot has become an icon in our community. A leader in so many areas of helping ...
Porterville Home Depot has become an icon in our community. A leader in so many areas of helping American families succeed in their lives here in Porterville. The store not only provides jobs for people to be able to work and provide for their families but they also provide a service that is unmatched in our community. Thank you HD for all that you do for our community.
by
Verified Purchase
Recommended
1 found this review helpful
Dec 19, 2016
We found this store to be clean, but more important we found great customer service here. The se...
We found this store to be clean, but more important we found great customer service here. The service from the evening manager (Kou) to the service from appliance department (Yanet) was super. Very helpful! Thank you!
by
Verified Purchase
Recommended
1 found this review helpful
Nov 19, 2016
Great deals, large selection of products, & helpful staff who dont bug you.
Great deals, large selection of products, & helpful staff who dont bug you.
by
Verified Purchase
Recommended
Aug 30, 2016
kitchen and laundry electronics
Customer service was amazing...received price match..had an excellent experience at Home Depot in Porterville
by
Recommended
Aug 27, 2016
helpful
Friendly and helpful people. Very clean store. Will be returning
by
Recommended
Aug 26, 2016
Great customer service
I went into home depot searching for trimmer for the grass, I am not familiar with how to use a gasoline trimmer and one of the associates offered assistance . She explained how to use it and the one that I had selected was good enough for trimming grass in the back yard as I didn't really need a more powerful one. She explained the warranty that came with it , and offered the extended warranty if I would like at an additional charge. She was very informative and polite. It was a great experience.