Reviews for Portage (kalamazoo) #2728

Cashier at self checkout goes through your things before you check out harassing you and hovering over your shoulder the entire time. I will never shop at that store again.

I love Home Depot and I shop there all the time. I wish their young service people were better trained to help people who are not handy actually find things in the store and not just be given an aisle number. I also wish they were trained to help their customers move large bulky items throughout the store. The store is nicely stocked and clean, but helpful service people are a must when it comes to home improvement projects.

Home Depot has good selection and prices. The employees are friendly and helpful, and products are generally easy to find. I typically leave the store with all my needs met.

Serenity was bubbly and was very helpful and told me about the snipers on the roof. Lol

The cashier, Serenity, was efficient and friendly. Your aisles were clearly marked, although I did ask another customer where she got her boxes. As it was, I was steps away from the correct aisle. My only beef was in trying to get back to the checkout. Stocking carts blocked some of the aisles and as the boxes I was buying were large and hung over the edges of the cart, I had to backtrack to find an empty, accessible aisle I could fit through. Otherwise, I was fairly quickly in and out. Otherwise, the store was clean and well stocked.

The folks at this store are always friendly and eager to help without being pushy. Maddison was helpful and friendly.

I have been shopping at the home depot for about 35 years and they have always had what i needed for whatever project i was building or making, keep up the great work,

Associates are approachable, friendly and very helpful. The store itself is always clean, tidy and well arranged. Quality and variety of products is great for a majority of home improvement projects.

Didnt have product I was looking.

When I checked out, your cashier Ronald was very pleasant and expedient.

My husband and I visited this store last week. We were very impressed by the attentive and helpful staff. This particular location has always had helpful staff. We appreciate that!

Found what I needed and everyone was helpful. Thank you!

Easy in and out, sell stocked.

well stocked variable selections. each employee willing to help. clean and organized.

the store is convenient to use and the people are very helpful and cordial, especially checkout clerk Nancy.

Always very helpful staff and are usually stocked with whatever I need for around the house.

Store was clean and organized and employees were helpful

Serenity did a great job at checkout!

The Employees were very helpful by showing me where the items i was looking for are stocked

This store always has very friendly and helpful employees. The employees I have talked to have regularly been able to help me with a question or dilemma. I am even able to find what I need in this covid time of short supplies and delayed deliveries. Thank you!

Tracy and Crystal at the Pro Desk are the Bees Knees to say the least. These two ladies know exactly what products they have and can answer any questions or concerns about theyre store. Not to mention they can get anything ordered and delievered when you need it. These two All Stars are who id go to for ANYTHING at this Home Depot! Thanks Again Girls! Yall are the Best!!

Robin checked us out. She was happy, fast, efficient, and very conversive. The store was busy but had plenty of help. COVID protocols were obviously in place. Was a great relief to see the investment in people and inventory, was worried it would be under-staffed with "no care" employees and it was just the opposite. A lot like the old days of Home Depot.

This store has great customer service. The staff is super friendly and accommodating with help!

clean store, friendly staff

Older guy there, named Duane, seemed to really know a lot of stuff that the younger staff members cannot offer honest opinions/assistance with.

The employees in this store are so friendly and helpful! I found every product I was searching for and even resolved a remodeling issue by purchasing a product that fit my need. Every employee that I came in contact with went above and beyond to help and assist in anything I needed! Thank you HOME DEPOT for amazing employees!

I always receive great customer care and service at the Home Depot store while looking for my home improvement items.

I went to all the closer locations for Cold Air Vents and Heat Vents. I learned that from the internet that Home Depot beats the competition, both on line, and in the store. They truly made me thankful to work with them. Nancy and Tim K.

We were looking for inflatable Christmas decorations. Decided on two, but found only one in stock. An associate, Crystal, helped us out. Took us to the Pro Desk,ordered the item online. Free delivery! Ordered yesterday, delivered today! Can't beat that for service!

The staff is very helpful and kind. We can always find what we are looking for and are extremely pleased that they recognize vets.