Reviews for Plainwell #2771

Was very disappointed that the microwave we wanted we had to order. We would have been ok with two week wait, but was disappointed we didn't have the option of store pick up. Therefore we had to pay a extra $59 shipping charge.

This store is always clean! They generally have what I’m looking for to start and complete my home projects from materials to tools and some friendly advice from employees in departments I’ve shopped in! The Plainwell and Otsego area has a lot of friendly people and a number of them are or have been employed there! This store has been my “go to” store for a number of years!

cashier Maxine was very nice

great appliance dept. Jordan was nice to work with on the sale of my washer

It is always a very nice experience shopping at Home Depot. The employees are always so helpful.

We were traveling a little ways to this store so called ahead to make sure they had items we wanted. Ginny at the service desk answered and not only did she go check she brought items to service desk for us!!!

The staff here are so pleasant and helpful. I always go to this store for my home improvements and appliances.

Helpful staff with a well-stocked and maintained store.

I always know that I will find what I am looking for at the Home Depot in Plainwell and if I cannot, an employee is always eager and happy to help. They go above and beyond to help load and provide quick assistance.

EXCELLENT Customer Service!!

Recently I went to Home Depot to pick up a few items. The store was clean, well lit, nicely organized and well stocked. I needed help selecting a few items. Before I could look for an employee one stepped up and asked if I needed help. He preceded to show me the options that were available. There were plenty of enthusiastic, knowledgeable, helpful employees. I actually had a good time and felt good about my purchases.

Most knowledgeable employees ever. Favorite place to shop.

Friendly and knowledgeable

Jordan in custom window treatments was very helpful. Jordan is a true asset to your organization. Jordan answered all of our questions and has great attention to detail.

Ashley C was very helpful

The employees that we dealt with was very kind and wonderful. They took time with us and didn't act like we were nobody. They had smiles on there faces like they really care about the company they work for and the customers they deal with!!!

The staff were helpful and very pleasant, Ashley, our cashier was very nice.

This store is very well managed. There employees really seem to care about what im there for. Jasen who is an employee there made me feel laugh and made me feel very welcome. Im very appreciative. I needed a good laugh. Thank you.

Everyone we worked with in this store was very friendly and helpful.

This is the best store!!!! Very knowledgeable employee's ready to help with anything they can. They have answered and helped with too many questions to list.

This is a great Home depot store, they practice safe COVID to make you feel safe. The Employees work together as a common goal to help their customers feel welcome and help them with their project needs. We had trim paint that we needed matched and they took their time and made a perfect match. We also recently ordered quartz counters for our kitchen, they had great designer ideas for us and made it easy to pick the perfect color. This store also is in a little more of a remote location so it's not as busy as most stores

I’m a regular loyal commercial customer. Today I purchased what I thought was a six foot piece of molding. It was 6’-1”. I asked to round down to 6’-0”. Manager would not allow that. Not policy. I didn’t have time to go cut 1” off. Paid for it and will not go back. Lose business over 1” of molding?????

The Plainwell Home Depot has the most friendly and helpful employees. I am always satisfied with the service at this location.

Very Knowledgeable and helpful employees

The staff was knowledgeable, and able to help us with all our questions, in the different departments that we were in!

This store has the best customer service of any home improvement store I have been to. They are friendly, knowledgeable, and accommodating. All questions are answered and alternatives are offered if necessary. Everything is done with a positive "can do" attitude. You have the complete attention of the staff member and are never hurried. I always want to go back---the best evidence of their excellence.

very pleased with my experience

Associates took really good care of me.

Poor service. And they didn't and wouldn't give me my rebate.

I USED TO SHP THIS STORE EXCLUSIVELY--UNTIL I MOVED FARTHER NORTH BY WALKER MICHIGAN. PLAINWELL IS A GREAT LOCATION FOR MICHIGAN. FROM A SALES STANDPOINT IT COULD HAVE ALOT MORE CONTRACTOR BASED CUSTOMERS. IT IS SURROUNDED BY SMALLER LUMBERYARDS WITH OUTSIDE SALESMAN. I THINK AS AN EMPLOYEE HOME DEPOT LOCATIONS NEED OUTSIDE SALES NOW MORE THAN EVER TO INCREASE PRODUCTIVITY AND SALES. THANK YOU PLAINWELL! KEEP UP THE GOOD WORK!