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Filter Reviews By:Rating, Profile, Gender, Age (405)
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Showing 1-30 of 405 reviews
Apr 11, 2024
Great Staff, very Kind, knowledgeable & Helpful!
I appreciate all the Help I received on my visit. Thank you Mike for all of your help with cutting the wood for me and bringing it out to my SUV. You made my trip manageable for me, as I am disabled. I appreciate you and the friendly Staff at Home Depot!
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Recommended
Apr 8, 2024
Decided to use Home Depot for our entire remodel because of customer service
Laura R in appliances is top notch, her sincere help and knowledge helped make our best decisions.
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Recommended
Dec 24, 2023
A simple trip to Home Depot
The Plainwell Home Depot is not the largest, nor does it have everything that some people may need, however, we've rarely been disappointed in this store
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Recommended
Nov 5, 2023
Friendly Staff
We were treated upon arrival and helped promptly when re-ordering our paint.
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Recommended
Oct 3, 2023
Employees at Plainwell MI store are so helpful, more than any other chain I've been to.
Ashlin in Blinds and Teneal in Kitchens were amazing. Every department we shopped in for our remodeling projects, the employees were super helpful and actually listened to our needs. The wait times for their out-sourced measuring people and for product delivery are longer than other hardware chains in which we shopped, though.
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Recommended
Oct 2, 2023
Great experience with Laura R the Appliance Specialist
This store representative was unusually caring and went into great detail to ask questions making sure I understood all the processes involved in the refrigerator purchase.
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Recommended
Sep 6, 2023
Excellent service
My wife and I are building a wheelchair ramp for father in law and the buying process was excellent and thanks so much for the loading help.
A plus to entire home depot staff
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Recommended
Sep 3, 2023
Always Find What I Want
Recently I've bought drywall, paint and plumbing supplies. HD had everything I needed including good sales help.
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Recommended
1 found this review helpful
Aug 25, 2023
Clean store rude cashier
Cheryl was absolutely the worst person I have had the unpleasure of dealing with. Didn’t want to help made me feel like and inconvenience to do a simple thing. I womt come back to this store
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Aug 21, 2023
Exemplary Staff
Every time we go into this store the staff is super friendly, helpful and truly wants you to have a great experience. Some of the staff are: Mike, Nick, Amy, Tammy etc... The list goes on and on for the amazing employees.
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Recommended
Aug 21, 2023
Satisfied Customer
The Plainwell Home Depot is my preferred store. It close and convenient. The employees are always helpful and friendly.
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Recommended
Jul 19, 2023
Great place to shop
Found everything that we needed. The employees were so helpful. It does make you feel good when you are recognized .
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Recommended
Jul 19, 2023
The return that wasn't and now is
I bought a trailer didn't know that I had to put it together so I ended up not getting the trailer. I went to The Home Depot warehouse in 3 rivers and bought an trailer.ready to go and I love it 😀
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Recommended
Jul 14, 2023
Great place to shop
The employees at this location are always friendly and professional very helpful
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Recommended
Jun 29, 2023
well stocked , clean, enough friendly help, wish it was closer, not my regular store.
Bought 12 fence posts, this was the closest location that had what I found on line.
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Recommended
Jun 9, 2023
Happy with our trip to Home Depot
We made our purchases with Molly and Laura
in appliances today!! Both women very sure
of themselves and the products in the department
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Recommended
May 25, 2023
If you need an appliance, talk to Dan!
Our fridge died and we tried twice to get a Samsung Bespoke fridge from another company. Both times the fridge was delivered damaged. Finally went to Home Depot and met Dan. He listened to my extensive wish list and pointed us to models on the floor and online that might work. When we couldn't decide, we told him we'd be back after I got home from a work trip. True to our word, we came back 5 days later and kicked a lot more tires, all while he patiently looked at specs and tried to find the unicorn I was looking for. We could have spent less elsewhere, shopped a bit closer to our house, and probably gotten it faster than Saturday, but working with Dan was totally worth it.
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Recommended
May 6, 2023
Purchase of Dishwasher
Excellent help from salesperson, Tinneil. Installers were wonderful. The whole process went smoothly.
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Recommended
May 4, 2023
Home Town Family Vibe...
The check out process was low key and they were very proficient. They kept eye contact and were chill... didn't rush or use any annoying jargon. I honestly think they were happy to see me.
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Recommended
Apr 23, 2023
Lawn decor supply’s
Found everything I needed, employees very nice and helped find what I needed and one person let the paint mixers know I needed help.
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Recommended
Apr 16, 2023
Very good experience at Plainwell location
After having some trouble at a different location, the people at the Plainwell location were able to promptly resolve the issue and they were genuinely pleased to help.
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Recommended
Apr 12, 2023
Love this store
I can shop quickly and get out
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Recommended
Mar 31, 2023
cashier
Heather made our experience great!
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Recommended
Mar 24, 2023
Great Employees
We love this Plainwell store. Have purchased many large ticket items here. They have been exemplary since the day they opened. We have yet to meet a rude or unpleasant employee and that is truly why we shop there. There are other shopping options within driving distance but our choice is Home Depot Plainwell. Dont know about other stores but this one is the best. From refrigerators, washers & dryers, showers, paint and flooring our house is a Home Depot home.
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Recommended
Mar 21, 2023
Helpful and informative
Always have the tools I need
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Recommended
Feb 25, 2023
Shopping experience
Very friendly staff working. Helpful.
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Recommended
Jan 15, 2023
Best Customer Experiences
They always have some of the coolest most helpful people staffed. Always a great experience so I keep going back! No complaints.
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Recommended
Jan 8, 2023
Amazing Customer Service
Laura F and Erin were very helpful in my customer needs during checkout.
Their generosity did not go unnoticed!!!!! Thank You!!!
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Recommended
Jan 7, 2023
Friendly staff even at closing time!
We had a large last load of items to purchase for the project we were working on and happened to be shopping up til the store closed. The staff was very friendly & kind. Our cashier Laura D. Was helpful with the Q's I had and also offered for us to pull our vehicle up to the doors to load our items. Also a young man with a beard(not sure of his name) helped us load our items. AWESOME team!!
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Dec 20, 2022
Good service
Staff were very helpful even amongst holiday season.