#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(269)685-4402
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1227 M89
Plainwell, MI 49080
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Customer Store Reviews

  • 4.8 out of 405 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (405)
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Showing 1-30 of 405 reviews
Great Staff, very Kind, knowledgeable & Helpful!
I appreciate all the Help I received on my visit. Thank you Mike for all of your help with cutting the wood for me and bringing it out to my SUV. You made my trip manageable for me, as I am disabled. I appreciate you and the friendly Staff at Home Depot!
by
    • Recommended
    Decided to use Home Depot for our entire remodel because of customer service
    Laura R in appliances is top notch, her sincere help and knowledge helped make our best decisions.
    by
      • Recommended
      A simple trip to Home Depot
      The Plainwell Home Depot is not the largest, nor does it have everything that some people may need, however, we've rarely been disappointed in this store
      by
        • Recommended
        Friendly Staff
        We were treated upon arrival and helped promptly when re-ordering our paint.
        by
          • Recommended
          Employees at Plainwell MI store are so helpful, more than any other chain I've been to.
          Ashlin in Blinds and Teneal in Kitchens were amazing. Every department we shopped in for our remodeling projects, the employees were super helpful and actually listened to our needs. The wait times for their out-sourced measuring people and for product delivery are longer than other hardware chains in which we shopped, though.
          by
            • Recommended
            Great experience with Laura R the Appliance Specialist
            This store representative was unusually caring and went into great detail to ask questions making sure I understood all the processes involved in the refrigerator purchase.
            by
              • Recommended
              Excellent service
              My wife and I are building a wheelchair ramp for father in law and the buying process was excellent and thanks so much for the loading help. A plus to entire home depot staff
              by
                • Recommended
                Always Find What I Want
                Recently I've bought drywall, paint and plumbing supplies. HD had everything I needed including good sales help.
                by
                  • Recommended
                  1 found this review helpful
                  Clean store rude cashier
                  Cheryl was absolutely the worst person I have had the unpleasure of dealing with. Didn’t want to help made me feel like and inconvenience to do a simple thing. I womt come back to this store
                  by
                    Exemplary Staff
                    Every time we go into this store the staff is super friendly, helpful and truly wants you to have a great experience. Some of the staff are: Mike, Nick, Amy, Tammy etc... The list goes on and on for the amazing employees.
                    by
                      • Recommended
                      Satisfied Customer
                      The Plainwell Home Depot is my preferred store. It close and convenient. The employees are always helpful and friendly.
                      by
                        • Recommended
                        Great place to shop
                        Found everything that we needed. The employees were so helpful. It does make you feel good when you are recognized .
                        by
                          • Recommended
                          The return that wasn't and now is
                          I bought a trailer didn't know that I had to put it together so I ended up not getting the trailer. I went to The Home Depot warehouse in 3 rivers and bought an trailer.ready to go and I love it 😀
                          by
                            • Recommended
                            Great place to shop
                            The employees at this location are always friendly and professional very helpful
                            by
                              • Recommended
                              well stocked , clean, enough friendly help, wish it was closer, not my regular store.
                              Bought 12 fence posts, this was the closest location that had what I found on line.
                              by
                                • Recommended
                                Happy with our trip to Home Depot
                                We made our purchases with Molly and Laura in appliances today!! Both women very sure of themselves and the products in the department
                                by
                                  • Recommended
                                  If you need an appliance, talk to Dan!
                                  Our fridge died and we tried twice to get a Samsung Bespoke fridge from another company. Both times the fridge was delivered damaged. Finally went to Home Depot and met Dan. He listened to my extensive wish list and pointed us to models on the floor and online that might work. When we couldn't decide, we told him we'd be back after I got home from a work trip. True to our word, we came back 5 days later and kicked a lot more tires, all while he patiently looked at specs and tried to find the unicorn I was looking for. We could have spent less elsewhere, shopped a bit closer to our house, and probably gotten it faster than Saturday, but working with Dan was totally worth it.
                                  by
                                    • Recommended
                                    Purchase of Dishwasher
                                    Excellent help from salesperson, Tinneil. Installers were wonderful. The whole process went smoothly.
                                    by
                                      • Recommended
                                      Home Town Family Vibe...
                                      The check out process was low key and they were very proficient. They kept eye contact and were chill... didn't rush or use any annoying jargon. I honestly think they were happy to see me.
                                      by
                                        • Recommended
                                        Lawn decor supply’s
                                        Found everything I needed, employees very nice and helped find what I needed and one person let the paint mixers know I needed help.
                                        by
                                          • Recommended
                                          Very good experience at Plainwell location
                                          After having some trouble at a different location, the people at the Plainwell location were able to promptly resolve the issue and they were genuinely pleased to help.
                                          by
                                            • Recommended
                                            Love this store
                                            I can shop quickly and get out
                                            by
                                              • Recommended
                                              cashier
                                              Heather made our experience great!
                                              by
                                                • Recommended
                                                Great Employees
                                                We love this Plainwell store. Have purchased many large ticket items here. They have been exemplary since the day they opened. We have yet to meet a rude or unpleasant employee and that is truly why we shop there. There are other shopping options within driving distance but our choice is Home Depot Plainwell. Dont know about other stores but this one is the best. From refrigerators, washers & dryers, showers, paint and flooring our house is a Home Depot home.
                                                by
                                                  • Recommended
                                                  Helpful and informative
                                                  Always have the tools I need
                                                  by
                                                    • Recommended
                                                    Shopping experience
                                                    Very friendly staff working. Helpful.
                                                    by
                                                      • Recommended
                                                      Best Customer Experiences
                                                      They always have some of the coolest most helpful people staffed. Always a great experience so I keep going back! No complaints.
                                                      by
                                                        • Recommended
                                                        Amazing Customer Service
                                                        Laura F and Erin were very helpful in my customer needs during checkout. Their generosity did not go unnoticed!!!!! Thank You!!!
                                                        by
                                                          • Recommended
                                                          Friendly staff even at closing time!
                                                          We had a large last load of items to purchase for the project we were working on and happened to be shopping up til the store closed. The staff was very friendly & kind. Our cashier Laura D. Was helpful with the Q's I had and also offered for us to pull our vehicle up to the doors to load our items. Also a young man with a beard(not sure of his name) helped us load our items. AWESOME team!!
                                                          by
                                                            Good service
                                                            Staff were very helpful even amongst holiday season.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 405 reviews

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