Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (558)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 558 reviews
Jan 2, 2020
Staff at Home Depot are very perfectional always trying to help people find what they need. And t...
Staff at Home Depot are very perfectional always trying to help people find what they need. And trying to get people out as quickly as possible.
by
Verified Purchase
Recommended
Dec 18, 2019
Clean, cheerflul, busy, and efficient. Staff were helpful.
Clean, cheerflul, busy, and efficient. Staff were helpful.
by
Verified Purchase
Recommended
Dec 2, 2019
All the cashiers are friendly and fast!
All the cashiers are friendly and fast!
by
Verified Purchase
Recommended
Dec 1, 2019
Easy to get in and out, friendly staff, lively environment
Easy to get in and out, friendly staff, lively environment
by
Verified Purchase
Recommended
Nov 19, 2019
The store have a great persons and is easy to find everything and have a a lot of variety
The store have a great persons and is easy to find everything and have a a lot of variety
by
Verified Purchase
Recommended
Oct 21, 2019
The associate ( Bruce) did an excellent job helping me.
The associate ( Bruce) did an excellent job helping me.
by
Verified Purchase
Recommended
Oct 14, 2019
This Pin Oak store is a nice store with a wide range of inventory. Regarding today's experience, ...
This Pin Oak store is a nice store with a wide range of inventory. Regarding today's experience, 10/10/2019, I have two complaints: 1) Seasonal inventory is stacked in the main walkway, which crowds two-way walking traffic, and prevents customers with Home Depot flatbed carts to pass each other, 2) when I arrived at Self Checkout, I had a problem scanning two bags of top soil. The young Home Depot attendant (around age 21, black female, with long dreadlocks) was rude when clearing the Point-of-Sale terminal's error code. I don't need a young woman with a Bad Attitude at 8:00 am, when I am trying to be friendly and happy as I start my work day. Paint Department employees are typically helpful, knowledgeable, and pleasant to work with. Most to All of the employees at this Pin Oak store are nice and helpful.
by
Recommended
1 found this review helpful
Sep 30, 2019
I have used this store for purchases from many departments as well as Saturday morning classes. I...
I have used this store for purchases from many departments as well as Saturday morning classes. I thank the store and all its workers for what they do for the community.
by
Verified Purchase
Recommended
Sep 25, 2019
This store location is my preferred store. I visit other locations but I have always received my ...
This store location is my preferred store. I visit other locations but I have always received my best experiences at this specific location. The staff are friendly, easy to approach and genuinely willing to assist customers with finding whatever is needed.
by
Verified Purchase
Recommended
Sep 23, 2019
Stay away unless you want to be treated horribly!!!? The employees are rude (cashier), they mock ...
Stay away unless you want to be treated horribly!!!? The employees are rude (cashier), they mock the customers behind their backs (loading dock employee), and they lie to the customers’ faces (assistant manager).
by
Verified Purchase
Sep 11, 2019
Confused about purchasing light bulbs? Ask for Gary in the lighting department (Pin Oak). He wi...
Confused about purchasing light bulbs? Ask for Gary in the lighting department (Pin Oak). He will quickly solve your lighting needs. Very knowledgeable and friendly!
by
Verified Purchase
Recommended
Aug 14, 2019
I had an urgent need for a tile to use in a photograph. Wesley (Flooring Specialist) stopped what...
I had an urgent need for a tile to use in a photograph. Wesley (Flooring Specialist) stopped what he was working on to help me. It took some time to find a tile that had a scan code so I could purchase it. He found the perfect one.
I went to a cashier who couldn't get the scan to work so she sent me to her supervisor, Anthony, who was able to get this done quickly.
Two incredible Home Depot people who stopped what they were doing for my immediate need, all this for a purchase under $2.
Thanks, Wesley and Anthony.
by
Verified Purchase
Recommended
Aug 13, 2019
Look-this location is great-got lot's of good help and friendly-shop there all the time and the t...
Look-this location is great-got lot's of good help and friendly-shop there all the time and the toilet paper is strong rolls and will not make a mess when you have to clean up.
by
Verified Purchase
Recommended
Aug 2, 2019
I have never gone into this store and not found what I was looking for either on the shelf or bee...
I have never gone into this store and not found what I was looking for either on the shelf or been assisted by the customer service folks in ordering on line.
by
Verified Purchase
Recommended
Jun 27, 2019
very knowledgeable and helpful employees
very knowledgeable and helpful employees
by
Verified Purchase
Recommended
Jun 27, 2019
I went to this Home depot location and was surprise on the cleanliness of the store. Directions t...
I went to this Home depot location and was surprise on the cleanliness of the store. Directions to products made it easy for me locate the items I was looking for. Employees were friendly and professional. Always smiling and willing to help.
by
Verified Purchase
Recommended
Jun 26, 2019
This Home Depot was organized easy to find stuff and great service
This Home Depot was organized easy to find stuff and great service
by
Verified Purchase
Recommended
Jun 11, 2019
Employee review - Bruce is a very helpful employee
Employee review - Bruce is a very helpful employee
by
Verified Purchase
Recommended
Jun 8, 2019
Knowledgable staff, helpful and courteous
Knowledgable staff, helpful and courteous
by
Verified Purchase
Recommended
Jun 7, 2019
Its, busy, fun, well stocked and organized, fun employees just a little messy, 8 out of 9 goldblo...
Its, busy, fun, well stocked and organized, fun employees just a little messy, 8 out of 9 goldblooms.
by
Verified Purchase
Jun 7, 2019
the check-out clerk was nice and friendly and patient
the check-out clerk was nice and friendly and patient
by
Verified Purchase
Recommended
Jun 7, 2019
The employees were very friendly and helpful. The store was neat, organized, and well stocked and...
The employees were very friendly and helpful. The store was neat, organized, and well stocked and prices were clearly marked.
by
Verified Purchase
Recommended
Jun 4, 2019
This store was crazy busy; however thanks to the outstanding customer service from all of the emp...
This store was crazy busy; however thanks to the outstanding customer service from all of the employees that I encountered, especially Racquel, I was able to find what I needed quickly and be on my way.
by
Verified Purchase
Recommended
May 17, 2019
I had a horrible experience with this store. The customer service people were often rude, ineffic...
I had a horrible experience with this store. The customer service people were often rude, inefficient, uninformed, bored and just eager to sell. Not all but most. Once you got someone at the store to help which sometimes took so long I would leave, otherwise they were helpful but always rushed. The worst experience of my life came when I bought two refrigerators from Home Depot, the first I did not measure correctly, my bad. Second purchase I blame them because they told me the size and it was wrong..still had to pay the restocking fee. My process of getting them to pick it up was horrible. I suggest they train their customer service personnel much better.
by
Verified Purchase
May 15, 2019
Great store! Great selection! Great location! Great employees!
Great store! Great selection! Great location! Great employees!
by
Verified Purchase
Recommended
May 15, 2019
Great selection and very knowledgeable friendly and helpful employees.
Great selection and very knowledgeable friendly and helpful employees.
by
Verified Purchase
Recommended
May 11, 2019
employees always informed and very helpful
employees always informed and very helpful
by
Verified Purchase
Recommended
May 11, 2019
cashier ramona very friendly and professional. she pulled me from a wait line to expedite my service
cashier ramona very friendly and professional. she pulled me from a wait line to expedite my service
by
Verified Purchase
Recommended
May 6, 2019
Fast check out, clean and well stocked. Organized well.
Fast check out, clean and well stocked. Organized well.
by
Verified Purchase
Recommended
May 6, 2019
We were making a return - Mia our checker was great - friendly, knew what she was doing - everyth...
We were making a return - Mia our checker was great - friendly, knew what she was doing - everything was quick and efficient. thanks!!