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Filter Reviews By:Rating, Profile, Gender, Age (541)
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Showing 1-30 of 541 reviews
Jun 9, 2020
The store was better organized when we had to wait in a line to go to the register
The store was better organized when we had to wait in a line to go to the register
by
Verified Purchase
Recommended
May 28, 2020
Great Customer Service ! Very knowledgeable staff
Great Customer Service ! Very knowledgeable staff
by
Verified Purchase
Recommended
Apr 19, 2020
The Toro Stow Mower was in stock & the associate Jobin recommended the 3 year protection plan, an...
The Toro Stow Mower was in stock & the associate Jobin recommended the 3 year protection plan, and wrote all the information on my receipt on how to register my product and protection plan great customer service with a smile
by
Verified Purchase
Recommended
Apr 18, 2020
The store was well prepared to make the experience safe during this time of Corona virus, restric...
The store was well prepared to make the experience safe during this time of Corona virus, restricting number of people in the store, clearly marking the area for social distancing. The employees were very helpful looking for what I needed.
by
Verified Purchase
Recommended
Apr 13, 2020
On April 11, 2020 I placed an order online for express delivery to my home. I made an error in pl...
On April 11, 2020 I placed an order online for express delivery to my home.
I made an error in placing the original order and needed to add an item which necessitated calling my local Home Depot (Pembroke Pines r0259).
On Easter Sunday I spoke to Ivette at the Pembroke Pines Home Depot who was very cheerful, capable, and knowledgeable.
I just want to let you know that Ivette’s superior customer service made me feel good about being a loyal Home Depot customer.
Kudos to Ivette!!!!
by
Verified Purchase
Recommended
Apr 10, 2020
Stay away from the Kitchen Designer from disrespectful island called Gene
Stay away from the Kitchen Designer from disrespectful island called Gene
by
Verified Purchase
Apr 7, 2020
The sale associates in this store are wonderful!!
The sale associates in this store are wonderful!!
by
Verified Purchase
Recommended
Mar 9, 2020
"Al" from doors was such a great help! His customer service by far exceeds any expectations that ...
"Al" from doors was such a great help! His customer service by far exceeds any expectations that I had! He turned my stressful experience of buying a new home and fixing it up into a better one with just his kindness and helpfulness! Highly recommend him if you are purchasing any doors for your home! Awesome guy that made my experience wonderful!
by
Verified Purchase
Recommended
Feb 17, 2020
Service and help from the employees at this store have always been speedy and professional! Thank...
Service and help from the employees at this store have always been speedy and professional!
Thank you!
by
Verified Purchase
Recommended
Feb 17, 2020
Customer service did not apologize for order that was not fulfilled as promised when I called to ...
Customer service did not apologize for order that
was not fulfilled as promised when I called to
confirm item ordered online was in stock. I was also
refused the option of having the item ordered shipped to the store for pickup even though the website and nearby stores had the item in stock.
by
Verified Purchase
Feb 16, 2020
As a Plumbing Contractor, we buy a lot of water heaters and HD, is always Convenient and close to...
As a Plumbing Contractor, we buy a lot of water heaters and HD, is always Convenient and close to our office. Today I bought a 38 gallon heater arrived at my clients house and the top of it was crushed as if it fell off a plane. Return to the store as one could expect a little upset. Their store manager Tameka, blew me away with her customer service and Accommodations. Not only did they get me a new heater off the top shelf, She also gave me a nice discount for my troubles. I did not expect that and how fresh it is to have a wonderful customer service experience like today. Keep up the good work Ma’am, and your employees are lucky to have you, to set example!
by
Verified Purchase
Recommended
Feb 16, 2020
Great Store. The employees are very helpful.
Great Store. The employees are very helpful.
by
Verified Purchase
Recommended
Feb 3, 2020
The staff is ALWAYS friendly and helpful and consider it MY FAVORITE Home Depot. The products are...
The staff is ALWAYS friendly and helpful and consider it MY FAVORITE Home Depot. The products are easy to find. If not, the staff ALWAYS goes the extra mile to help me out. I appreciate the associates always being able to give their honest and reliable opinions about specific products.
by
Verified Purchase
Recommended
Jan 13, 2020
Assistance was better then usual products were shown store was clean self check out Great The out...
Assistance was better then usual products were shown store was clean self check out Great The outside of the stores always need cleaning up carts always have papers in them.
by
Verified Purchase
Recommended
Jan 10, 2020
My home Home Depot, I love it. Bree in kitchen/cabinets is AWESOME!!!
My home Home Depot, I love it. Bree in kitchen/cabinets is AWESOME!!!
by
Verified Purchase
Recommended
Jan 7, 2020
Very nice
Very nice
by
Verified Purchase
Recommended
Dec 31, 2019
products at this store were readily available and employees were very helpful in locating product...
products at this store were readily available and employees were very helpful in locating products. the store was very clean and tidy. the employees were very friendly.
by
Verified Purchase
Recommended
Dec 24, 2019
Knowledgeable sales associates and no wait lines.
Knowledgeable sales associates and no wait lines.
by
Verified Purchase
Recommended
Dec 4, 2019
The employees are very friendly and helpful, It was easy to find what I need
The employees are very friendly and helpful, It was easy to find what I need
by
Verified Purchase
Recommended
Nov 9, 2019
The store is in a great location to start with. The store is always well stocked and the staff ar...
The store is in a great location to start with. The store is always well stocked and the staff are polite and friendly.
by
Verified Purchase
Recommended
Oct 10, 2019
Had a great experience shopping for appliances. Jeff, the store associate, was very helpful, answ...
Had a great experience shopping for appliances. Jeff, the store associate, was very helpful, answered all our questions, was a really pleasant and polite, never rushed. Gave all the recommendations and suggestions needed
by
Verified Purchase
Recommended
Sep 27, 2019
My experience at this store was very nice. The associates are friendly and helpful. Store very cl...
My experience at this store was very nice. The associates are friendly and helpful. Store very clean and products are easy to find. My special thanks to Alicia (6852 00009 41146) really friendly,caring and helpful cashier.
by
Verified Purchase
Recommended
Sep 17, 2019
because it is well stocked and its employees are efficient
because it is well stocked and its employees are efficient
by
Verified Purchase
Recommended
Sep 7, 2019
I prefer the Pembroke Pines store and I would like to specifically thank Jeff in appliances for h...
I prefer the Pembroke Pines store and I would like to specifically thank Jeff in appliances for his help and guidance.
by
Verified Purchase
Recommended
Sep 7, 2019
Help was a little scarce however the moment I asked Nat for help, she was super helpful and frien...
Help was a little scarce however the moment I asked Nat for help, she was super helpful and friendly too. Alex came to further assist and he was wonderful too, very efficient and nice. Self check out was easy and no line, always a plus.
by
Verified Purchase
Recommended
Sep 3, 2019
Bruce was patient, listened to what I want and addressed any and ALL questions with expertise and...
Bruce was patient, listened to what I want and addressed any and ALL questions with expertise and stated in a way that was easily understood
by
Verified Purchase
Recommended
Aug 30, 2019
In preparation for Hurricane Dorian, your associate Demetrius went out of his way to approach me ...
In preparation for Hurricane Dorian, your associate Demetrius went out of his way to approach me in the parking lot and offer his assistance to help me unload 12 sheets of plywood (which I’m fully capable of doing on my own). This was greatly appreciated as I was on my way to pick up my two small children from daycare with plenty of work ahead of me to secure our home. I have full confidence that Demetrius’s act of kindness was not a fluke, but rather one example of his true character. I have many other more convenient places to shop for my needed supplies but I will continue to shop at your location.
by
Verified Purchase
Recommended
Aug 26, 2019
Great customer service.
Great customer service.
by
Verified Purchase
Recommended
Aug 20, 2019
Great service from Charlie, Walter, Bruce, Carl, Anthony and both Rays. Always a pleasure to shop...
Great service from Charlie, Walter, Bruce, Carl, Anthony and both Rays. Always a pleasure to shop at this Home Depot.
by
Verified Purchase
Recommended
Aug 14, 2019
very neat and clean store. the staff is nice and welcoming
very neat and clean store. the staff is nice and welcoming