#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(954)437-0507
Tool & Truck Rental(954)437-0513
Store Hours
Mon-Sat: 6:00am - 11:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11001 Pines Blvd
Pembroke Pines, FL 33026
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Customer Store Reviews

  • 4.6 out of 541 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (541)
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Showing 1-30 of 541 reviews
Very professional
I was able to find all I needed at one store
by
    • Recommended
    Excellent customer service
    I went into the store very early at 6:20am . was greeted by cashier Alpheus and helped to find what it needed. Excellent customer service, knowledgeable and friendly.
    by
      • Recommended
      Disappointed
      Top management (asst. mgr Kelly) has discriminated my visit and very disappointed I had to experience this. I’m Caucasian..
      by
        1 found this review helpful
        Great Experience
        Marcia was my Cashier, very nice, professional excellent transaction!
        by
          Excellent store and staff
          Everything I needed were available and exactly the correct replacements nessecary.
          by
            • Recommended
            Great store!
            Always find employees that are willing to help and go beyond.. Nice and friendly people and professional thanks
            by
              Great Service
              Sales Representative Lucy made it so seamless! Thanks for such good service
              by
                Plumbing department
                Please see Ray in the plumbing department!! I had an emergency and needed a water heater that night. I drive an hour to this location because 3 other Home Depot’s near to me did not have the water heater I needed in an emergency situation. From talking with him a few times on the phone and then meeting him in person, Ray gave me a 5 star experience!! Ray had my water heater waiting for me and escorted me to the cashier and then had someone help me out the water heater in the truck. I will drive an hour again and only want to deal with Ray for anymore of my plumbing needs! Thanks a million Ray! Suzanne!
                by
                  • Recommended
                  No apliance did not call backup #
                  I paid for a drier 2 weeks ago and want to get refunded
                  by
                    The two girls that helped me at the service desk this morning really made the start of my day. Th...
                    The two girls that helped me at the service desk this morning really made the start of my day. They were very engaging and so funny. South Florida gets a deserved very bad wrap for service, and these two girls are clearly the exception. Thank you for the fun we had during my exchange today.
                    by
                    • Verified Purchase
                    • Recommended
                    If you’re in the market fir a kitchen, window treatments or flooring be sure to ask for Ms. Tess ...
                    If you’re in the market fir a kitchen, window treatments or flooring be sure to ask for Ms. Tess and Nat. They are outstanding and will take time to exceed your expectations and make your planning and purchase great!
                    by
                    • Verified Purchase
                    • Recommended
                    Great customer service.
                    Great customer service.
                    by
                    • Verified Purchase
                    • Recommended
                    HOME DEPOT EMPLOYEES ALWAYS TAKE THE TIME TO HELP ME
                    HOME DEPOT EMPLOYEES ALWAYS TAKE THE TIME TO HELP ME
                    by
                    • Verified Purchase
                    • Recommended
                    EXCELLENT STORE AND FRIENDLY EMPLOYEES
                    EXCELLENT STORE AND FRIENDLY EMPLOYEES
                    by
                    • Verified Purchase
                    • Recommended
                    Already did so in the survey
                    Already did so in the survey
                    by
                    • Verified Purchase
                    • Recommended
                    Many home depot's have a little different layout as does this one. One of the most practical layo...
                    Many home depot's have a little different layout as does this one. One of the most practical layouts I've come across. Every aisle clearly marked and had the items to which it claimed. Also, my check out person was amazing. Very personable and efficient.
                    by
                    • Verified Purchase
                    • Recommended
                    Employees has very nasty attitude and two employees have the worst attitude ever one is the agent...
                    Employees has very nasty attitude and two employees have the worst attitude ever one is the agent that tried to help and the other is an female that works the first attendant cash register for the most time
                    by
                    • Verified Purchase
                    Great Customer Service always! Karen in appliances is so knowledgeable and helpful and has reall...
                    Great Customer Service always! Karen in appliances is so knowledgeable and helpful and has really helped me with all my kitchen appliance purchases throughout my renovation process. Natalie in blinds - very thorough and professional. Also very knowledgeable. A few other staff members I encounter often, are always very helpful. They don't brush you off. They walk you to products, make suggestions, and give me really great customer service as expected. I like going to the Pembroke Pines store location the most. Thanks.
                    by
                    • Verified Purchase
                    • Recommended
                    This store goes above and beyond for their customers. If you need anything ask for Linda B.. She...
                    This store goes above and beyond for their customers. If you need anything ask for Linda B.. She is an Angel, who goes above and beyond for her customers.. Karen F
                    by
                    • Verified Purchase
                    • Recommended
                    Amazing store. Lots of helpful employees and it was very organized compared to other Home Depot l...
                    Amazing store. Lots of helpful employees and it was very organized compared to other Home Depot locations. Highly recommended!
                    by
                    • Verified Purchase
                    • Recommended
                    Second time I make a big purchase at this store that requires help, and the people working there ...
                    Second time I make a big purchase at this store that requires help, and the people working there were very helpful. Wish all HD stores would be like this. Service and assistance is very important in retail businesses.
                    by
                    • Verified Purchase
                    • Recommended
                    Al was great! Extremely knowledgeable and helpful
                    Al was great! Extremely knowledgeable and helpful
                    by
                    • Verified Purchase
                    • Recommended
                    This store is usually clean and well organize. The staff is always willingly to help when you ge...
                    This store is usually clean and well organize. The staff is always willingly to help when you get their attention.
                    by
                    • Verified Purchase
                    • Recommended
                    this is a real great place to go for your home and project needs. From small item to a bigger one...
                    this is a real great place to go for your home and project needs. From small item to a bigger ones, you'll find it here and with huge price discount. Their goods are with great qualities that really last as it said. If not satisfied with the product you bought, this store offer a very good return policy.
                    by
                    • Verified Purchase
                    • Recommended
                    this store is safe to shop. Parking space is well organized ! It's a store that offer discounts w...
                    this store is safe to shop. Parking space is well organized ! It's a store that offer discounts which is a very nice thing in today's economy. whoever win in this survey promo could prove to themselves that this is one of the few stores that gives customers a chance to win. Good luck !
                    by
                    • Verified Purchase
                    • Recommended
                    Associates very helpful and knowledgeable unlike the Port Charlotte Store.
                    Associates very helpful and knowledgeable unlike the Port Charlotte Store.
                    by
                    • Verified Purchase
                    • Recommended
                    RAY FROM PLUMBING IS THE BEST HOME DEPOT ASSOCIATE NO MATTER EHAT STORE I GO TO NOBODY PROVIDES S...
                    RAY FROM PLUMBING IS THE BEST HOME DEPOT ASSOCIATE NO MATTER EHAT STORE I GO TO NOBODY PROVIDES SERVICE & KNOWLEDGE LIKE RAY
                    by
                    • Verified Purchase
                    • Recommended
                    Employees are useless
                    Employees are useless
                    by
                    • Verified Purchase
                    Great people working here and they might be doing a 10% discount for first responders and military.
                    Great people working here and they might be doing a 10% discount for first responders and military.
                    by
                    • Verified Purchase
                    • Recommended
                    Improve record of what they really and what they have is not a complete item.
                    Improve record of what they really and what they have is not a complete item.
                    by
                    • Verified Purchase
                    • Recommended
                    Showing 1-30 of 541 reviews

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