#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(270)538-0004
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2801 James Sanders Rd
Paducah, KY 42001
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Customer Store Reviews

  • 4.8 out of 721 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (721)
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Showing 1-30 of 721 reviews
Totally impressed with the quality of service!! Social distancing throughout store, and very clea...
Totally impressed with the quality of service!! Social distancing throughout store, and very clean environment. Employees treated me with respect. It’s so wonderful to see that Home Depot values the individual they do business with.
by
  • Verified Purchase
  • Recommended
I was great to be back and see everyone! Thank you for your time.
I was great to be back and see everyone! Thank you for your time.
by
  • Verified Purchase
  • Recommended
The store was clean and the associates were friendly and helpful things were easy to find.
The store was clean and the associates were friendly and helpful things were easy to find.
by
  • Verified Purchase
  • Recommended
Arlen was great , very knowledgable .
Arlen was great , very knowledgable .
by
  • Verified Purchase
  • Recommended
Ridgid tools are the best with lifetime warranties
Ridgid tools are the best with lifetime warranties
by
  • Verified Purchase
  • Recommended
Great store with helpful and friendly service.
Great store with helpful and friendly service.
by
  • Verified Purchase
  • Recommended
We love how every employee was pleasant & engaging with us today. Actually made a recommendation ...
We love how every employee was pleasant & engaging with us today. Actually made a recommendation so our project would be easier. The store is extremely clean.
by
  • Verified Purchase
  • Recommended
It didn't come up this time about the customer service people who helped me during my visit, so n...
It didn't come up this time about the customer service people who helped me during my visit, so naming them here. Nancy, Robert, Lynn and Brittany all of whom are just wonderful! Did great jobs. Thank you.
by
  • Verified Purchase
  • Recommended
We were treated with respect. Several employees asked if they could help us. Highly recommend thi...
We were treated with respect. Several employees asked if they could help us. Highly recommend this store!
by
  • Verified Purchase
  • Recommended
Outstanding service at the front desk or return desk. Carrie I believe is her name
Outstanding service at the front desk or return desk. Carrie I believe is her name
by
  • Verified Purchase
  • Recommended
The employees were helpful & nice..
The employees were helpful & nice..
by
  • Verified Purchase
  • Recommended
It clean people nice prices not bad.
It clean people nice prices not bad.
by
  • Verified Purchase
  • Recommended
Not at all satisfied with flooring dept
Not at all satisfied with flooring dept
by
  • Verified Purchase
Great location! Quality products! Affordable prices!
Great location! Quality products! Affordable prices!
by
  • Verified Purchase
  • Recommended
Employees were very helpful and pleasant. I shop there again.
Employees were very helpful and pleasant. I shop there again.
by
  • Verified Purchase
  • Recommended
Location and overall look of the store is good. Only problem is finding employees sometimes. But ...
Location and overall look of the store is good. Only problem is finding employees sometimes. But when you do they are friendly and helpful.
by
  • Verified Purchase
  • Recommended
The store is clean, very easy to find what you are looking for. My wife is disabled and she has n...
The store is clean, very easy to find what you are looking for. My wife is disabled and she has no problem getting around in the store and finding what she needs. Customer service is some of the best I have ever experienced in public shopping.
by
  • Verified Purchase
  • Recommended
The Paducah store is great. Always greeted with a smile and can I help you. Very organized store ...
The Paducah store is great. Always greeted with a smile and can I help you. Very organized store and clean.
by
  • Verified Purchase
  • Recommended
Home Depot wouldn't honor my VA medical card for my veteran's benefits because it didn't have the...
Home Depot wouldn't honor my VA medical card for my veteran's benefits because it didn't have the words SERVICE ORIENTED on it.i talked to my health provided about that and she couldn't believe it,she said if you wasn't in the service how did they think you got the medical card to start with,she said I should talk to the manager about this, my VA MEDICAL CARD is valid until 2022 and I was wearing my Vietnam cap at the time!
by
    We are in the process of new construction, we went to Home Depot to check pricing and availabilit...
    We are in the process of new construction, we went to Home Depot to check pricing and availability of all doors. The salesperson was above and beyond awesome! The pricing was better than Home Depot's competition.
    by
    • Verified Purchase
    • Recommended
    Once again, Ben and Rita went above and beyond to take care of their customers. I love this store!
    Once again, Ben and Rita went above and beyond to take care of their customers. I love this store!
    by
    • Verified Purchase
    • Recommended
    The customer service at this store is top notch! Every associate goes out of their way to be frie...
    The customer service at this store is top notch! Every associate goes out of their way to be friendly and helpful, and the selection is always outstanding!
    by
    • Verified Purchase
    • Recommended
    Very helpful staff!
    Very helpful staff!
    by
    • Verified Purchase
    • Recommended
    This Home Depot has much better customer service than most Home Depots.
    This Home Depot has much better customer service than most Home Depots.
    by
    • Verified Purchase
    • Recommended
    friendly staff
    friendly staff
    by
    • Verified Purchase
    • Recommended
    If you want great customer friendly service, then shop this Home depot.. employess are always smi...
    If you want great customer friendly service, then shop this Home depot.. employess are always smilng and very helpful.
    by
    • Verified Purchase
    • Recommended
    If you want great customer service with a smile and a very helpful staff. Then shop this home dep...
    If you want great customer service with a smile and a very helpful staff. Then shop this home depot.. the employees there are great at making you feel welcome, and going out of their way to help you find what you need.
    by
    • Verified Purchase
    • Recommended
    Had a wonderful day at Home Depot I was able to color match my paint and the cashier lady Carolin...
    Had a wonderful day at Home Depot I was able to color match my paint and the cashier lady Caroline was super friendly.
    by
    • Verified Purchase
    • Recommended
    The store is organized and stocked well, and the personnel is always friendly and helpful.
    The store is organized and stocked well, and the personnel is always friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    this store is great there is people to help you find what you need
    this store is great there is people to help you find what you need
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 721 reviews

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    Pro Service Desk

    (618)997-7300

    Mon-Sat: 6:00am - 9:00pm

    Sun: 8:00am - 8:00pm