#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(270)538-0004
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2801 James Sanders Rd
Paducah, KY 42001
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Customer Store Reviews

  • 4.8 out of 721 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (721)
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Showing 1-30 of 721 reviews
Great Employees
The Employees are soooo nice!
by
    • Recommended
    Great features
    Bought this table saw and like the saw except for the horrible blade guard they put on a good saw the design of this blade guard should have never been put on this saws without the designer try it his are herself
    by
      • Recommended
      Thank You
      I just wanted to say thank you for your help with finding what I needed.
      by
        • Recommended
        Very Friendly personnel
        Everyone is always offering assistance and I need that often !
        by
          • Recommended
          Cashier Brittany in the lawn & garden did an amazing job helping me find the correct flowers to g...
          Cashier Brittany in the lawn & garden did an amazing job helping me find the correct flowers to go in my raised flower bed for my new bee colony. She was very helpful and very nice.
          by
          • Verified Purchase
          • Recommended
          They were very friendly. Really enjoyed talking to cashier. She was very pleasant to talk to.
          They were very friendly. Really enjoyed talking to cashier. She was very pleasant to talk to.
          by
          • Verified Purchase
          • Recommended
          The office staff was so helpful. was very well trained. had all the answers I had questions on
          The office staff was so helpful. was very well trained. had all the answers I had questions on
          by
          • Verified Purchase
          • Recommended
          We always get friendly service and the store is always neat and clean. Usually we can find everyt...
          We always get friendly service and the store is always neat and clean. Usually we can find everything we are looking for.
          by
          • Verified Purchase
          • Recommended
          This store is very clean and orfanized.Tge employees are super friendly and helpful.
          This store is very clean and orfanized.Tge employees are super friendly and helpful.
          by
          • Verified Purchase
          • Recommended
          The store was very clean and well stocked. Employees were very friendly as always. I definitely r...
          The store was very clean and well stocked. Employees were very friendly as always. I definitely recommend shopping here.
          by
          • Verified Purchase
          • Recommended
          Extremely satisfied with Gayle at checkout willing to help and Stephen in millworks for going abo...
          Extremely satisfied with Gayle at checkout willing to help and Stephen in millworks for going above and beyond to help and with lady in carpet she was also very helpful. Always something new to find. Clean and great place to shop
          by
          • Verified Purchase
          • Recommended
          This store is above and beyond helpful, friendly and kind to their guest! EXCELLENT CUSTOMER SERV...
          This store is above and beyond helpful, friendly and kind to their guest! EXCELLENT CUSTOMER SERVICE!!!
          by
          • Verified Purchase
          • Recommended
          I shop here more than most but my experience today was less than satisfactory I will avoid a cert...
          I shop here more than most but my experience today was less than satisfactory I will avoid a certain employee and if having them check me out is the only option I will not make my purchases here.
          by
          • Verified Purchase
          • Recommended
          I would highly recommend this store. Their employees are extremely helpful and go out of their wa...
          I would highly recommend this store. Their employees are extremely helpful and go out of their way to meet your needs.
          by
          • Verified Purchase
          • Recommended
          the store in handy to get to, and has most everything i'am looking for.
          the store in handy to get to, and has most everything i'am looking for.
          by
          • Verified Purchase
          • Recommended
          This is the best store of any kind, IMHO, for miles around. Wayne and his staff really work hard ...
          This is the best store of any kind, IMHO, for miles around. Wayne and his staff really work hard and go out of their way, sometimes, to help folks. This store should be a model for all of the Home Depot stores.
          by
          • Verified Purchase
          • Recommended
          Denied a Veteran discount; told this store doesn’t give them daily, just on certain holidays. Man...
          Denied a Veteran discount; told this store doesn’t give them daily, just on certain holidays. Manager no help because he wants you to drive so he can see your ID (an hour away)... like every one has time to take 2-3 hours out of their day just to see if he’ll do anything about it. And yes, I am Service Connected. First HD store in four states to deny me that discount. Only good it did was for Lowe’s; they have never denied me the discount. And to think, I paid with a HD card.
          by
          • Verified Purchase
          the paducah ky store is very clean in a great location and personnel very helpfull product was fo...
          the paducah ky store is very clean in a great location and personnel very helpfull product was found very quickly
          by
          • Verified Purchase
          • Recommended
          This Home Depot has very friendly and helpful service. They are quick to help you and I would rec...
          This Home Depot has very friendly and helpful service. They are quick to help you and I would recommend this Home Depot!! The store is clean and things are easy to find.
          by
          • Verified Purchase
          • Recommended
          Friendly and helpful staff. Great paint supplies.
          Friendly and helpful staff. Great paint supplies.
          by
          • Verified Purchase
          • Recommended
          My husband and I were in a rush to purchase a new water heater for professional installation. We ...
          My husband and I were in a rush to purchase a new water heater for professional installation. We shopped at one big chain store and weren't satifsfied with their products' warranties. We called another big chain store and were happy with their selection and service, but suffered sticker shock at their prices. We arrived in our local Home Depot TEN MINUTES before closing and found a better heater at a better price with the warranty we wanted. And, the customer service reps went above and beyond to assist us. We would highly recommend this store for your home improvement items and needs.
          by
          • Verified Purchase
          • Recommended
          Very friendly associate's, and helpful.
          Very friendly associate's, and helpful.
          by
          • Verified Purchase
          • Recommended
          I went there yesterday and they would not honor my VA card because it didn't have the words SERVI...
          I went there yesterday and they would not honor my VA card because it didn't have the words SERVICE ORIENT on it,they have honored it in the past like 2 weeks ago, the clerk says it has to be a military card,well why did they honor it before,how much more military can you be with a VA card, I'm a Vietnam veteran and told my VA doctor and she couldn't believe it,I will not be making any big purchases at home depot anymore, what a stupid policy!
          by
            Very great shopping experience, the crew at this location is very attentive and truly do make you...
            Very great shopping experience, the crew at this location is very attentive and truly do make you feel at home there. The store was not cluttered at all and very easy to find the items I was looking for. The isle signs were very great in helping me to find what I was looking for, also if I have trouble finding something there is an associate real close to ask and they point me to the right direction. I love how well the associates know the store layout when I ask about an item they tell the isle number where I can find it, very helpful.
            by
            • Verified Purchase
            • Recommended
            Love our Paducah, KY Home Depot store! The associates are so friendly and are willing to assist ...
            Love our Paducah, KY Home Depot store! The associates are so friendly and are willing to assist with locating items needed. They always are so polite and patient with me if I am experiencing issues with checking out.
            by
            • Verified Purchase
            • Recommended
            Nice, clean organized. Plus helpful employees. Had everything we needed.
            Nice, clean organized. Plus helpful employees. Had everything we needed.
            by
            • Verified Purchase
            • Recommended
            This store is very low tracking which I prefer. However there doesn’t seem to be a large selectio...
            This store is very low tracking which I prefer. However there doesn’t seem to be a large selection in lawn and garden. Nor outdoor dining furniture. Would love to see more.
            by
            • Verified Purchase
            • Recommended
            Best employees I have ever seen. Go out of their way to help you in any way possible. Love this s...
            Best employees I have ever seen. Go out of their way to help you in any way possible. Love this store and will not shop another home depot!!
            by
            • Verified Purchase
            • Recommended
            I was looking for Ice Melt, Shovel and sleds...I did buy a shovel. I found ice melt at a local st...
            I was looking for Ice Melt, Shovel and sleds...I did buy a shovel. I found ice melt at a local store.
            by
            • Verified Purchase
            • Recommended
            If you need the pro desk, ask for Larry Mc! John W is amazing! And Bob in plumbing is also!
            If you need the pro desk, ask for Larry Mc! John W is amazing! And Bob in plumbing is also!
            by
            • Verified Purchase
            • Recommended
            Showing 1-30 of 721 reviews

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            Pro Service Desk

            (618)997-7300

            Mon-Sat: 6:00am - 9:00pm

            Sun: 8:00am - 8:00pm