Reviews for Orange (k) #6965

They need to accept returns with ID

I was anxious when purchasing and item that had to perfect measurements. There was one left and it was the display. Everyone was helpful, but did not know the answer. Nate saw that I was “lost” and asked me if he could help me. Nate was in customer service and walked with me to flooring. He got me all the answers. He asked me if he could help me out it on the flat cart. He then made sure I made it to the cashier and had a manager waiting to see if I could get a discount because it was the display and the last one. He made my experience pleasurable and I was less anxious then I walked out. I Weill always shop at the orange Home Depot from now on. I will always look for Nate because I felt like he was a personal assistant. I was very happy with the whole experience today.

Great customer service, I had to stop in the store for a few items to finish a job and was in a tremendous hurry. As I pass the return area one of the cashiers name Audrey, saw that but I was in a hurry and asked if I had found everything I needed. I just told her I was in a hurry and she dropped what she was doing and checked me out in the return area and got me on my way in less than a minute. What a D stressor that was. I hope all of your employees are train this way! Audrey is an example of what customer service is all about. I have received this service before from front and help named Judy and Pia…… It must be the training that the return desk gets your girls are above and beyond

I love it that you can walk in and say, "I'm having a problem with my plant that has wilted leaves even though I've watered it. Who can I talk to about it?" A young man, tall and thin, complete with ponytail, is summoned. He not only helps me but seemed genuinely interested in my problem.

I shopped and had to remember my password for the app to get my 10% off. Janet at the register realized my trouble and when seeing my veterans hospital card simply applied the 10% off. Thanks for having such a kind and thoughtful employee!

Seems like the store is run by young kids. Questions I had were not able to be answered. Lots of cashiers just hanging around talking instead of actually helping.

Found the right tool for the job I'm completing.

I went into this home depot store and they had the most helpful employees and very friendly.

Sean in returns / customer service went way out of his way to help me resolve an issue!

Employees help was excellent

Employees are always helpful

Pablo is the man!!! He made sure we found the right part. he was so patient and nice. Without him we would been able to find it. He went above and beyond to help us.

If you need a tree, go to this location and ask for "Omar", excellent customer service, personable man!!

Came in to pick out a Christmas tree. Area was clean, brightly light, and the staff was extremely helpful.

always a good experience. even when its not. over the years so many freebies to make up for flubs. only neg is that i know that some employees feel under appreciated

Love the employees at this store Great service!!!

Staff at this store provide excellent service. Thank you Bruce for providing solution to my gardening wire problem today.

I had the pleasure of meeting Judy and the customer return area/customer service. She met me with a great attitude and made me feel comfortable and wanting to come back to the store to shop again. She could give lessons to others on how to treat the public. Kudos to your customer service training if this is an example of your training staff.

very professional I get what I want

An outstanding group of service focused staff, managed by an equally fantastic store manager. Every experience I've had here has been nothing short of the best. Thank you Rudy Ramirez. Star employees: Manny in management Vanessa in customer service

Useless Garden Staff! Very lazy! Don't shop here and expect help with anything that you can't pick up yourself. And be prepared to deal with very rude employees that are not interested in helping you with your purchase!

I shop this store frequently and they always seem to have a selection to choose from, good prices and short check out lines.

The employees are friendly and willing to help.

Mgr. Manny Gomez is very in tune with his customers needs. The man is very approachable, respectful, and extremely courteous. Thank you for all your help with the security gate issue Manny, you're the best! Paul in flooring you're awesome! Thank you for going above and beyond to help my wife and I save money and meet our budget for our flooring. This guy was supposed to be off at 5:30 PM, but stayed with us until we were completely satisfied with our purchase. I cannot say enough about pual's commitment to customer satisfaction and service. I am a Home Depot customer for life because of your amazing employees. You keep up the good work and I'll keep shopping there.

Great location, fine employees, very well stocked.

in comparison to other home improvement stores Orange Home Depot stands out with exceptional customer service. There is always at least one or two employees that stand out. They are friendly, knowledgable and happy. They genuinely seem to enjoy working there. From the garden area, to the paint department (shout out to Marc, in the paint department, this guy is awesome). I left the store happy with my purchases and the over the top help I received from Marc.

Omar is AMAZING! If you're lucky to meet him, I'm sure he will take as great care of you as he did to us. He showed us the best soil in the garden center, and helped us load everything into the car. Thank you Omar!

The most friendly employees of all the stores I frequent. The store is also laid out very logically and is always clean and well stocked.

The employees are very helpful and willing to assist with questions and finding products needed.

Great store. Generous return policy. Quick check out.