#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(386)456-2404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2300 Veterans Memorial Pkwy
Orange City, FL 32763
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Customer Store Reviews

  • 4.5 out of 606 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (606)
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Showing 1-30 of 606 reviews
Friendly Store
My Hubby and I went there to pick up a couple of cabinets for our Laundry room. We checked out with a girl named Dawn. She was Awesome! Just one of those people, who stand out and make you feel special about your day! Shout out to her! We both left smiling!
by
    • Recommended
    Great trip
    The reasoning keep coming back to this store is your employees and prices
    by
      • Recommended
      Thank you Rosa!
      Rosa in appliances was amazing. She was very attentive, funny and kind. She let us know about a sale going on which was great because we were able to bundle our appliances. I would shop here again just for Rosa.
      by
        • Recommended
        My favorite cashier in ANY store is Dawn! Outstanding customer service.
        by
          • Recommended
          great paint department
          I was looking for a specialty paint and the representative in the paint department showed me something that wowed me.
          by
            • Recommended
            Go to Home Depot In Orange City
            I needed help with a plumbing project. I am not a plumber. However, the knowledgeable staff helped me get all of the correct fixture, connecters, glues, caps, pipes and fittings to get the job done correctly.
            by
              • Recommended
              Customer Service dealing with Military Veteran Application was terrible.
              Talked to Store Manager "Dan" about the Military Vet Discount application, having to leave the checkout line 2 times to go outside to refresh the QR code, and it still would not scan. Store Manager was not interested in hearing my feedback or resolving the issue of a error on my receipt because the scanners would not read the QR Code.
              by
                Adequate inventory of items I was looking to purchase
                Looking to purchase a quality flashlight for this hurricane season
                by
                  • Recommended
                  Customer service
                  This store has horrible customer service except the cashier Sheila and Gary in lawn and garden center. We spent 300 $ on stepping stones and rock and needed to rent their truck. As they said they were holding the truck while we got the items we needed once we had everything paid we went back to return counter to rent truck that they were holding for us... they rented it out to someone else... they had no intentions of holding it and the cashiers were very rude and treated us horribly.... we will never shop at orange city home depot ever again.
                  by
                    Great Customer Service
                    We love shopping at this Home Depot. Always well stocked and great assistance from the staff.
                    by
                      • Recommended
                      1 found this review helpful
                      NOT UP TO DATE ON POLICIES
                      3TIMES I EXPLAINED THE VETERAN DISCOUNT POLICY TO THIS STORE. 3 TIMES THEY TOLD ME I WAS WRONG. 3 TIMES I CALL CORPORATE AND 3 TIMES THEY TOLD ME THE ORANGE CITY STORE IS BEHIND IN POLICIES.
                      by
                        New Military Discount ID Policy
                        Your valid Military ID card is no longer acceptable for the discount. You have to have the Home Depot app on your phone and scan a code under the new policy to get the Military discount. Not good for those of us who don't have their phone with them or remember their password. Wish they would change back to their previous policy. Slows down the whole checkout process imo.
                        by
                          Military Discount Policy
                          Scrap the military discount program
                          by
                            Best variety of healthy plants and flowers
                            My husband even noticed how beautiful the plants are.
                            by
                              • Recommended
                              Great Customer service
                              Went out of there way to help load our appliance, helped find us exactly what we were looking for because we wanted something affordable and specific color, and made sure we got it by ordering the other part online in a timely manner.
                              by
                                • Recommended
                                Wifi
                                I have your app on my phone in which I also use for military discount QR code. The Wi-Fi is terrible and I need to exit the building in order to get the code to work.
                                by
                                  Customer Service
                                  The desk help were awesome. Attentive and helpful to my questions.
                                  by
                                    • Recommended
                                    Great Customer Service
                                    I want to shout out Kendall and the whole staff at Home Depot in Orange City, FL for their friendly service.
                                    by
                                      • Recommended
                                      Best Prices and Service
                                      Had my list of items. Needed 11 things. Was helped by 3 different employees. Found everything I wanted. Checked out. Only spent 20 minutes there and the store was crowded.
                                      by
                                        • Recommended
                                        Customer Service is TOPS
                                        No place I'd rather shop for my DIY project materials! No place!!!
                                        by
                                          • Recommended
                                          Amazing service
                                          the associates were informative, courteous , professional , and attentive
                                          by
                                            • Recommended
                                            Great store and great people
                                            Great store and great people
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            A couple of weeks ago i bought a standing fan i could not put together myself and found out after...
                                            A couple of weeks ago i bought a standing fan i could not put together myself and found out after 2 hours trying a part was striped so i called the store and the manager had one put together for me and ready for me to pick up that means so much to us older seniors
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            There is always a sufficient selection of products. The only down side is finding assistance and/...
                                            There is always a sufficient selection of products. The only down side is finding assistance and/or product knowledge.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            WHEN THEY PILE THINGS INTO THE AISLES SO MUCH THAT YOU HAVE TO GET AN ENPLOYEE WITH A PALLET TRUC...
                                            WHEN THEY PILE THINGS INTO THE AISLES SO MUCH THAT YOU HAVE TO GET AN ENPLOYEE WITH A PALLET TRUCK TO MOVE FOUR (4) PLALLETS OF PRODUCTS, THAT IS MUCH TOO MUCH. SHOWS THAT THE INDIVIDUAL RUNNING THE STORE SPENDS TOO MUCH TOP SITTING AND NOT CHECKING THE STORE FOR PROBLEMS. THIS IS AN ON GOING PROBLEM AND HAS BEEN ADDRESSED MANY TIMES. TODAY WAS THE ABSOLUTE WORST. I HAVE NOW OPENED AN ACCOUNT WITH LOEWS. ONCE MY WINDOWS ARE INSTALLED AND I'M SATISFIED WITH THAT, I WILL LOOK AT THE MY OPTIONS. AT THIS TIME I AM SSORRY I JUST SPENT $10K WITH YOU PEOPLE.
                                            by
                                            • Verified Purchase
                                            I was looking for steel wool to rid rust from the metal frame of a bench that I found in the fern...
                                            I was looking for steel wool to rid rust from the metal frame of a bench that I found in the ferns on my property. A young man helped me find the correct grade. Then I asked Janet about what paints to use and she was a huge help and when I am ready to paint I will definitely go back and follow her recommendations. Her advice will keep me from being disappointed by going by my own instinct. Janet is knowledgeable and extremely helpful.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Amy was the best! She was very helpful and I definitely think everyone should be like her. She wa...
                                            Amy was the best! She was very helpful and I definitely think everyone should be like her. She was extremely nice and cheerful. Just makes it worth the drive when you have great customer service like she provided. I had a very nice experience because of Amy.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I'm a single mom who walked in worried a salesperson may try to up sell me on a washer and dryer....
                                            I'm a single mom who walked in worried a salesperson may try to up sell me on a washer and dryer. I was wrong. I met Tony who was patient and had myself and my daughter feeling like family. I purchased same day!
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            I GAVE THIS STORE A 5 STAR IT HAS COME A LONG WAY FROM THE LAST TIME I HAVE SHOPPED HERE GREAT C...
                                            I GAVE THIS STORE A 5 STAR IT HAS COME A LONG WAY FROM THE LAST TIME I HAVE SHOPPED HERE GREAT CUSTOMER SERVICE .
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Very satisfied with my shopping experience. Friendly staff. Had a complex question related to pro...
                                            Very satisfied with my shopping experience. Friendly staff. Had a complex question related to product vs value and was given all options for comparison.
                                            by
                                            • Verified Purchase
                                            • Recommended
                                            Showing 1-30 of 606 reviews

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