#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)631-2493
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3838 W Vista Way
Oceanside, CA 92056
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Customer Store Reviews

  • 4.6 out of 472 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (472)
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Showing 1-30 of 472 reviews
Selling products they do not have
I purchased two sliding doors, I was told they were in stock, given a delivery date, no doors. Two delivery dates promised, still no doors. Apparently I purchased doors that are not in stock, and can't be located in other stores. BAD BUSINESS!!!
by
    GO ELSEWHERE SERIOUSLY HORRIBLE CUSTOMER SERVICE
    No help, merchandiser couldn’t be bothered to assist claimed ignorance so I asked him to call for assistance he had a radio, then got past by two employees only of which one was the specialist in that area but left without helping me when I approached the merchandiser again he simply shrugged his shoulders like it wasn’t his problem worst customer service ever just moved to the area will never shop here again and will be rating you on google and yelp
    by
      floor tile aisle
      very happy with the attendants
      by
        • Recommended
        Great experience today at the Oceanside Home Depot
        I went to the Oceanside Home Depot today - primarily to buy paint. Throughout my visit, the staff was efficient, available for questions, and friendly. My cashier, Andrea, was exceptionally friendly, patient and helpful. Thank you all!
        by
          • Recommended
          Great team!
          I went in to buy a tool box last night. Boom...in and out in a quickness. The workers looked it up...located it...lowered it down...and put it in the back of my truck. NICE!! Natasha and Justin....100% great!
          by
            Refunds
            We bought appliances they were late. The manager at the store made our experience smooth and easy to process.
            by
              • Recommended
              Excellent Service in Kitchen and Bath
              I have bought my fridge, washer and dryer and kitchen remodel things, paint and landscape items from this store. Quality, delivery, install and product have matched or exceeded my expectations.
              by
                • Recommended
                Great Service
                Always very helpful thank you
                by
                  • Recommended
                  Good Products!
                  Good stock and variety of products!
                  by
                    • Recommended
                    Great employees
                    My service I received was great.
                    by
                      • Recommended
                      Sue, our cashier, ROCKED
                      We worked with Sue today, our cashier, and she was soooooo kind and knowledgeable! Hope she's there every time we come in!
                      by
                        • Recommended
                        Great Store
                        Everyone at this store is always very kind and helpful. Thank you so much Beth for helping me with my card.
                        by
                          • Recommended
                          Great new employee
                          “Justin” who is new, was extremely helpful. He went above and beyond to help me find what I needed. Super friendly!
                          by
                            • Recommended
                            Fantastic
                            I love my neighborhood BIG BOY TOY STORE.
                            by
                              • Recommended
                              Wish they would of Checked for Id before my card was taken advantage of
                              My wallet was stolen and before I caught it someone used my card here and had a ball... I guess no one checks ID anymore .. Make it real easy to lose your money here...
                              by
                                Discount rack
                                If you're thinking about buying wood from the discount rack, don't unless the price is written on the wood itself, in purple, or they will attempt to charge full price for the item. It's happened to me on three separate occasions now.
                                by
                                  • Recommended
                                  Christina in Paint is Awesome!
                                  I had one of the best experiences ever in Home Depot today. I’ve been shopping at Home Depot since 1986 and Christina from the paint department is the one employee I will remember forever. She went out of her way to help me in the hardware department find the additional house numbers I needed that was up in the shelves. She listen to me, she went and grabbed a ladder, she was pleasant in searching through the boxes to find all of the additional numbers I needed. She grabbed 16 of the 32 numbers I needed! She is definitely amazing! Make sure you stop by and say hi and tell her that you read the review about how great she is!
                                  by
                                    • Recommended
                                    great
                                    IN my business, my handyman buys different kind of things as needed.
                                    by
                                      • Recommended
                                      Great Choices
                                      Excellent store for tools .
                                      by
                                        • Recommended
                                        I shop store #0679 because associates are knowledgable and I especially like that managers are ou...
                                        I shop store #0679 because associates are knowledgable and I especially like that managers are out on the floor working! Yesterday Tina greeted and offered a cart even as she struggled to move a long line of abandoned carts within the store. She was already assisting a customer when I reached plumbing and I learned a lot about augers while waiting. Then Tina not only pointed the way, she configured my otr vents and thanked me for shopping. Yes, I love shopping this HomeDepot :-)
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Extremely buisy store. Everyone always moving. But I found if you ask for help, this store employ...
                                        Extremely buisy store. Everyone always moving. But I found if you ask for help, this store employees always seem to want to help.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Horrible customer service. Not 1 employee greet me or asked if I needed help. I was there for ove...
                                        Horrible customer service. Not 1 employee greet me or asked if I needed help. I was there for over a half hour. Then I got moved all around to check out. Go to other Home Depots
                                        by
                                        • Verified Purchase
                                        1 found this review helpful
                                        I like Home Depot and do a lot of shopping there as I do rental property management. I do have ...
                                        I like Home Depot and do a lot of shopping there as I do rental property management. I do have 2 complaints - one is that there are not enough people to provide help in the different areas. Plumbing is one area that needs 1 to 2 full time people to help people find things. The 2nd complaint is that this is a smaller store and the variety of stock is limited. I think that Covid has also affected supply of a lot of products. I probably spend $20K to $30K a year at this store. It is the most convenient to my home location. I wish that one of their bigger stores was closer. They are very good on returns. I will continue to do most of my shopping at this store.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        This is the best Home Depot because of one person - "Chris" and he's been there a long time and I...
                                        This is the best Home Depot because of one person - "Chris" and he's been there a long time and I always will look for him when I need to find something or have a question. He knows just about everything about anything and can always answer my questions and show me where the item is. I ask and trust his suggestions on which is best to buy. He's also a very nice guy. I wish all HD employees were like Chris.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Associates Ernesto and Arlynn displayed amazing customer service during my most recent trip. Kudo...
                                        Associates Ernesto and Arlynn displayed amazing customer service during my most recent trip. Kudos to them.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        The Oceanside Home Depot perfectly resembles the city is sits in. Crap.
                                        The Oceanside Home Depot perfectly resembles the city is sits in. Crap.
                                        by
                                        • Verified Purchase
                                        1 found this review helpful
                                        Very helpful employee’s and good customer service. Justin was extremely helpful on finding me wha...
                                        Very helpful employee’s and good customer service. Justin was extremely helpful on finding me what was needed to complete a home project. The store was well stocked and clean. Cashier was friendly and was quick to check me out. The store has ample parking and is conveniently located right near the freeway.
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        We were so anxious before going into your store. Jim is 85, hard of hearing and a veteran and I a...
                                        We were so anxious before going into your store. Jim is 85, hard of hearing and a veteran and I am not knowledgeable in hardware stores at 75! Not to worry! Your employees like Kassidy came to our rescue and made our visit to your Oceanside, CA. store a happy experience. She said she was happy we stopped at the store and quickly showed us where all our items could be found! We lost our apprehensions and we're so thankful for the help! Everyone that works at this store seemed to be having a good day and showed it to us making the rest of our day so nice! You hired a great group of folks for your Oceanside, CA. store. Thank you!
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Been meaning to leave this review for weeks ... I received such fantastic service from Chris/Plum...
                                        Been meaning to leave this review for weeks ... I received such fantastic service from Chris/Plumbing , & want to make sure he is acknowledged. Chris was professional / courteous as are most of the employees at this store, but on the visit in question my irrigation connection issue was not straightforward and when I was about to give up, Chris designed a workaround worthy of 'MacGyver'! Worked flawlessly. Appreciative & awed at Chris' knowledge / determination to make it work. Thank you !
                                        by
                                        • Verified Purchase
                                        • Recommended
                                        Fist time coming into a Home Depot and not getting my veterans discount. Yes my card is expired b...
                                        Fist time coming into a Home Depot and not getting my veterans discount. Yes my card is expired but it would have been nice to know and not just be denied. This store has everything I need but the interaction was disappointing.
                                        by
                                        • Verified Purchase
                                        1 found this review helpful
                                        Showing 1-30 of 472 reviews

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